The GPS Podcast - Navigating Small Business Growth

AI is no longer a futuristic fantasy – it's transforming the trades today. In this episode of the GPS Podcast, we explore practical AI applications for small businesses in restoration, plumbing, HVAC, and more. Discover how to use AI to generate leads, improve customer communication, optimize operations, and even handle HR tasks. The time to implement AI into your business is now. Find out what yo...

What does it take to build a thriving business in the challenging environment of Alaska? In this episode of the GPS Podcast, Jeremy Hongslo, former owner of TCM Restoration, shares his inspiring story of leaving everything behind to live in a humble cabin and building a carpet cleaning business that evolved into a successful restoration company. Learn how he overcame obstacles, built a strong team...

Curious about what it’s really like owning a plumbing franchise? In this episode of the GPS Podcast, we sit down with Randy Anderson, owner of Roto-Rooter of NE Alabama, to discuss the realities of running a successful plumbing business. Randy shares his journey from aerospace engineering to franchise ownership, his top sales strategies, and what it takes to build a team and grow a trades business...

Join us for the final part of our conversation with Willy Johnson, as he shares his inspiring story of transformation. Willy opens up about balancing family and business, building a supportive culture, the decision to sell his business, and his work with Montana Re-Entry, helping individuals reintegrate after incarceration. His journey is a powerful reminder that no matter how dark the past, there...

What does it take to overcome a dark past and build a life of purpose and leadership? In this episode of the GPS Podcast, we talk with Willy Johnson, Founder of Alpha Omega Disaster Restoration and Montana Re-Entry, who shares his powerful story of redemption. From a troubled youth to building a successful career and finding purpose in helping others, Willy’s journey is a testament to resilience,...

What does it take to lead a family business to success while giving back to the community? In this episode of Violand's GPS podcast, Craig Kersemeier, owner of K-tech, shares his journey as a second-generation business owner in the restoration industry. From serving on the boards of the IICRC and RIA to building K-tech Charities and raising millions for local causes, Craig offers invaluable insigh...

Shrinkflation, AI, and the changing insurance market are reshaping the restoration industry. In this episode of Violand's GPS Podcast, Jeff Jones and Chris McQueen explore the biggest challenges restoration businesses face in 2025, including rising deductibles, cash jobs, and the need for smarter sales, marketing, and estimating strategies. Discover how to adapt to industry changes, uncover new op...

In this episode of Violand's GPS podcast, host Jeff Jones and advisor Chris McQueen sit down with restoration veterans Kirk Prouse and Matthew Sharpe to uncover the realities of running a business during catastrophic events like the California wildfires. From scaling operations and managing customer expectations to navigating insurance hurdles and legal risks, they share hard-earned lessons and st...

Join us as Jon Fields, owner of RestorePro, shares candid insights from his journey in the restoration industry. From managing family dynamics to building strong teams, Jon reveals how maintaining strong ethics and 'restoration-side manners' has helped him build a sustainable business. Learn valuable lessons about cash flow management, employee development, and maintaining professional relationshi...