The Government Technology Insider Podcast

As a result of the COVID-19 pandemic, telehealth has been brought squarely to the forefront of care in both the public and private sector. After nearly a year of experience with telehealth and high adoption rates, agencies like the Department of Veterans Affairs (VA) are looking to make telehealth services permanent and expand the use of telehealth to support mental health services, including both...

On the journey to modernization , federal agencies have looked for ways to integrate innovative technology like artificial intelligence (AI) to improve experiences and service delivery. However, federal leaders have been cautious about implementing generative AI solutions, because while this technology holds great promise, it also comes with its own set of challenges to navigate. Government Techno...

Chris Perry, Director of Transformation, NGEN SMIT at Leidos, and Reece Morgan, Navy OCONUS Program Director at Verizon, break down the essential details on the NGEN SMIT contract and how it can help the Navy modernize.

Agencies face many challenges when it comes to data sharing. For example, there is no solid validation process when it comes to searching and sharing information. With data sharing challenges, it’s difficult for agencies to assure what data was used when building the solution. This is especially important when using external Artificial Intelligence (AI) models. When agencies implement these extern...

With the volume of data being generated increasing on a daily basis, it’s becoming difficult for agencies to move and process their data in a timely manner. To this end, agencies are looking to identify solutions that can help solve these challenges. One idea that is catching the attention of federal chief data officers is data gravity, the idea that applications can move data right to their solut...

From phishing emails targeting employees to hackers looking to gain sensitive data, there’s a wide-range of areas that need to be protected, as we examine the impact the pandemic has had one-year later on federal remote workers. And these security threats continue as we head into a post-pandemic environment. Although the security environment has already drastically changed for remote workers, how...

Last March when the COVID-19 pandemic first swept the U.S., the federal government had to rapidly adapt to remote working conditions , which involved enhancing unified communications throughout the federal government and the public sector in general. In looking back over the past 12 months, we saw a rise in the use of virtual reality and next-generation collaboration tools, especially at the Depar...

During the peak of the COVID-19 pandemic, mobile connection became a necessity for federal agencies. In the past year, many workers in the federal government were thrust into remote work virtually overnight. In looking back a year later, there have been many changes with respect to mobility that have taken place to make this possible for federal agencies and employees. From agency-provided devices...

It’s clear the pandemic changed how government contact centers work. For one, remote work has now become the new norm for many in the federal government, including those that work in contact centers. Additionally, government contact centers agents have had to deal with an influx of requests – from vaccine information to stimulus checks, and much more. To meet these customer experience expectations...

Being able to rapidly respond to a crisis is paramount for any public safety effort. For first responders in tribal nations , communications devices are a particularly critical component to success. However, there are several challenges that tribal communities face when it comes to public safety. With vast nations and lands to patrol, first responders serving tribal communities need to ensure that...

The pandemic has hit Native Americans particularly hard. The barriers to connectivity in tribal communities that impact public health are wide-ranging, including little to no connectivity and vast remote areas with underserved communities. Although these challenges make getting accurate information to tribal members difficult, there are solutions that can break down these barriers, and lead to bet...

The COVID-19 pandemic presented many challenges for people throughout the country, but it was especially apparent for educational efforts in tribal communities. For those learning on tribal lands, access to education and learning materials was made even more difficult due to poor Internet connections or no Internet at all. Despite these barriers, as well as existing cultural challenges, tribal com...

While there’s a lot of talk about Artificial Intelligence (AI) in the public sector, some agencies have yet to take a deep dive into exactly what this technology can bring to their workforces. As AI has gone through a tremendous evolution over the past several years, there are significant opportunities for agencies, but there are also still some implementation challenges. From automation to solvin...

The hybrid cloud has risen in prominence and is shaping the future of government. It offers a wide-range of benefits including enhanced cost-savings to making overall IT modernization efforts less complex for government agencies. The hybrid cloud also provides for a more incremental approach to overall cloud adoption, which opens the door to leveraging new applications in highly agile ways. It als...

The federal government is on the cusp of a major digital transformation event. Between the rapid advances in IT modernization in 2020 courtesy of the pandemic and the influx of funding – approximately $1 billion for Technology Modernization Fund (TMF) under the American Rescue Plan – federal agencies are well set to overhaul their IT infrastructure in the coming year. How they will direct this fun...

There has been a rise in the amount of unstructured data – anything that is not in a structured database – in the government arena. With a proliferation of data from many sources, the most critical issue is being able to glean business intelligence from these vast amounts of data sets without burdening budgets. In order for agencies to bring this data to life, they need to breakdown the siloed inf...

Over the past several years, software-defined networking in a wide area network (SD-WAN) has emerged as a key solution for federal agencies that improves end-user services, complements existing infrastructure, and provides end-to-end security. In addition, it meets both FISMA and FedRAMP guidelines, which helps agencies to optimize IT more securely. These were the key themes of the Government Tech...

The COVID-19 pandemic has certainly changed more than our overall health system, impacting Continuity of Operations (COOP) planning for US government organizations, as well as U.S. organizations located outside of the continental United States (OCONUS). These changes have helped organizations reprioritize disaster recovery and continuity of operations planning. From a COOP perspective during a pan...

Cloud transformation has charted the path forward for government agencies, allowing them to be nimbler and more efficient in leveraging IT for overall mission success. In many ways, the cloud represents the most wide-ranging technological change in the government by bringing all innovations together into an on-demand, highly flexible virtual platform that can scale up and down to meet the needs of...

Quantum Key Distribution ( QKD ) represents the next generation of cybersecurity. By leveraging encryption keys, two end locations in different places can exchange and send files over in seconds – and these files are safe because hackers can’t steal encryption keys. Considered to be the most secure form of information sharing, QKD leverages instant threat detection and Zero Trust Architecture to n...

With a tangible evolution in the data culture happening in government today, we are seeing better collaboration in the cloud, enabling enhanced data sharing between agencies. But the right cloud solutions don’t come pre-built. So how do federal agencies ensure they’re getting the right cloud solutions? This is where federal systems integrators play an important role. The Federal Data Strategy 2020...

Also known as Enterprise IT as a Service , EITaaS allows defense agencies to focus more on the warfighter by outsourcing IT services to commercial companies in an effort to increase user efficiencies, effectiveness, and standardize network services across their entire base. In part five of the “Let the Warfighter Fight” EITaaS podcast series, hosted on Government Technology Insider, Fred Ferares ,...

Also known as Enterprise IT as a Service , EITaaS allows defense agencies to focus more on the warfighter by outsourcing IT services to commercial companies in an effort to increase user efficiencies, effectiveness, and standardize network services across their entire base. In part four of the “Let the Warfighter Fight” EITaaS podcast series, hosted on Government Technology Insider, Eric Hardie, P...

Also known as Enterprise IT as-a-Service, EITaaS allows defense agencies to focus more on the warfighter by outsourcing IT services to commercial companies in an effort to increase user efficiencies, effectiveness, and standardize network services across their entire base. In part three of the “Let the Warfighter Fight” EITaaS podcast series, hosted on Government Technology Insider, Chris Everich,...

Also known as Enterprise IT as a Service, EITaaS allows defense agencies to focus more on the warfighter by outsourcing IT services to commercial companies in an effort to increase user efficiencies, effectiveness, and standardize network services across their entire base. In part two of the “Let the Warfighter Fight” EITaaS podcast series, hosted on Government Technology Insider, Anita Stanton, S...