The Gartner Talent Angle

We're starting the year with a compilation of some of our most popular DEI experts from last year. Organizations face growing pressure to create and maintain equitable workplaces as employees call for real progress and sustainable change. In this episode, we take a look back at three conversations with three experts who are working to advance DEI efforts and make enduring progress. We hope you enj...

*This episode is an excerpt taken from our 2020 interview. In this episode of the Talent Angle, author and entrepreneur Christiane Lemieux argues that friction, inefficiencies that slow processes in both business model and organizational design, is hurting most organizations. In her book Frictionless: Why the Future of Everything will be Fast, Fluid, and Made Just for You, she profiles entrepreneu...

This week, we're re-releasing an audience favorite episode from this past year. Please enjoy our conversation with Rachel Botsman, a lecturer at Oxford University and author of "Who Can You Trust?" Botsman defines trust as the currency of interaction. She argues that trust has implications for how organizations can relate to their employees and customers, especially in a virtual world. Botsman joi...

*This episode is an excerpt taken from our 2020 interview. Too many leaders and organizations mistakenly base talent and business decisions on conventional wisdom—much of which damages employees individually and the workforce broadly. In his book "Nine Lies About Work: A Free Thinking Leader's Guide to the Real World," Ashley Goodall explores how real-world evidence contradicts universally-held wo...

In this Talent Angle podcast, collaboration expert Rob Cross shares ways employees can become more efficient collaborators and reclaim and reinvest their time. Cross explains how small stressors throughout the work day are  increasing, overwhelming and exhausting employees and lays out practical advice for addressing these issues. Rob Cross has studied the underlying network dynamics of effective...

*This episode is an excerpt taken from our 2020 interview. In the wake of recent killings of Black Americans, Ben & Jerry's put out a sharply-worded statement, which garnered social media attention for its strong condemnation of racial inequality and injustice.  In this Talent Angle podcast interview, Chris Miller, global head of activism at Ben & Jerry's, shares the company's history of social ac...

This week, we're re-releasing an audience favorite podcast from this year. Please enjoy our conversation with Marissa King, professor at the Yale School of Management, as she makes the case for the power of professional and personal networks. In her book "Social Chemistry: Decoding Patterns of Human Connection," she explores the different dimensions along which human connections are made, introduc...

*This episode is an excerpt taken from our 2020 interview. Generational expert Jason Dorsey discusses the implications of a growing Gen Z workforce in his book "Zconomy", co-authored with Denise Villa, CEO of The Center for Generational Kinetics. He explains how global events influenced Gen Z's expectations as consumers and employees, and how employers can meet those expectations. Dorsey shares hi...

In this Talent Angle podcast, Gartner chief of HR research Brian Kropp shares challenges and opportunities that are top of mind for CHROs as 2022 approaches. He discusses how HR must adapt to a hybrid future in which leaders and managers need new skills and employees expect a more human relationship with their organizations. Kropp goes on to explain how executives must take new approaches to decis...

*This episode is an excerpt taken from our 2020 interview. Bureaucracy kills innovation. So say Michele Zanini and Gary Hamel in their book "Humanocracy: Creating Organizations as Amazing as the People Inside Them." They argue that relying on outdated processes and capabilities, legacy systems and hierarchical decision-making hamstring growth and stifle workforce success. To overcome these challen...

*This episode is an excerpt taken from our 2020 interview. Bureaucracy kills innovation. So say Michele Zanini and Gary Hamel in their book "Humanocracy: Creating Organizations as Amazing as the People Inside Them." They argue that relying on outdated processes and capabilities, legacy systems and hierarchical decision-making hamstring growth and stifle workforce success. To overcome these challen...

In his book, "The Human Element: Overcoming the Resistance that Awaits New Ideas," Kellogg professor David Schonthal challenges the default assumption that selling an idea requires the seller to heighten its appeal. Instead, he makes the case that failure to adopt ideas, strategies or products is often due to the four key psychological frictions that oppose change: inertia, effort, emotion and rea...

*This episode is an excerpt taken from our 2020 interview. Amazon's presence in consumers' lives is seemingly inescapable, though whether—and for how long— this hold will last is unclear. In his book, Bezonomics: How Amazon is Changing Our Lives and What the World's Best Companies Are Learning From It, author Brian Dumaine explores just that. In doing so, he offers an insightful portrait of Jeff B...

In this Gartner Talent Angle episode, author and banker Jeff Korzenik shares insights about the second-chance talent pool—that is, reemploying candidates with criminal records. He offers practical advice on tapping into non-traditional sources of talent by  differentiating between felony types, partnering with nonprofits and reevaluating legacy talent policies and processes. Jeff Korzenik is Chief...

*This episode is an excerpt taken from our 2020 interview. Steve Herz argues positive feedback can limit personal and professional growth, while constructive feedback can lead to self improvement. He frames these insights using three communication traits: authority, warmth, energy (AWE). According to Herz, individuals can leverage the AWE framework to more effectively communicate and connect. Stev...

Questions of fairness and equity in the workplace have a renewed urgency, given the transition to hybrid work and the more human relationship between employees and employers. Workplace fairness--either perceived or actual--has real consequences on an organization's performance and retention. Gartner's Chief of HR Research Brian Kropp joins the Gartner Talent Angle to discuss strategies that organi...

*This episode is an excerpt taken from our 2020 interview. Businesses across industries and geographies are facing disruption on multiple fronts — economic turmoil, employee activism, regulatory uncertainty. In this Talent Angle podcast episode, Andrew Barnes, author of "The 4 Day Week," argues that success in this environment calls for businesses to embrace new ways of working which are rooted in...

The team is working on new episodes of the Gartner Talent Angle podcast, which will start rolling out in a few weeks. In the meantime, new host Dion Love shares some of the team's favorite episodes of the show. This episode originally aired in March 2017. Laszlo Bock believes that giving people freedom and supplementing our instincts with hard science are steps on the path to making work meaningfu...

*This episode is an excerpt taken from our 2020 interview. On this episode of the Talent Angle podcast, executive Nancy Duarte shares insights from her new book DataStory: Explain Data and Inspire Action through Story. Duarte emphasizes the importance of empathy when presenting data, offers compelling structures for storytelling and outlines strategies to craft data-driven recommendations. Nancy D...

The team is working on new episodes of the Gartner Talent Angle podcast, which will start rolling out in a few weeks. In the meantime, new host Dion Love shares some of the team's favorite episodes of the show. This episode originally aired in April, 2016.  For generations, we have focused on the individual drivers of success: passion, hard work, talent, and luck. But today, success is increasingl...

*This episode is an excerpt taken from our 2020 interview. Succeeding as a leader requires you to create conditions that enable others to thrive and perform. But too often, leaders overly center themselves in an effort to ensure effectiveness. In her new book, Unleashed: The Unapologetic Leader's Guide to Empowering Everyone Around You, Harvard Business School professor Frances Frei challenges our...

In this Talent Angle podcast, workforce expert and "Undercover Millennial" Clint Pulver shares his unique methodology of "undercover" interviews to understand employees' workplace experiences. He discusses the impact of underperforming managers on employees — from low engagement to increased attrition. Using qualitative findings from his interviews, he argues that managers and leaders should creat...

*This episode is an excerpt taken from our 2020 interview. Companies often assume their workplace cultures are ones with high levels of integrity. But too many rely on reactive rather than proactive approaches to managing misconduct. On this episode of Gartner's Talent Angle, Rob Chesnut, Chief Ethics Officer of Airbnb, offers practical advice on creating organizational culture with intentional in...

Humans are hardwired to add rather than subtract. Across various contexts ー whether biological, cultural or economic ー we often default towards more. Professor Leidy Klotz, author of "Subtract: The Untapped Science of Less, " argues we pay a price for the belief that more is better. In this Gartner Talent Angle interview, Klotz makes the case for the untapped potential of less, exploring subtrac...

*This excerpt was taken from our 2020 interview. The #MeToo movement has called attention to the prevalence of workplace misconduct. In response, organizations across industries and sectors have had to confront the many risks—legal, reputational, and financial—misconduct and harassment pose to their bottom line. In her book #MeToo in the Corporate World: Power, Privilege, and the Path Forward, lab...