The Future of Internal Communication

In 2017, Georgie Mack co-founded the mental health charity Minds @ Work. Her goal was to normalise long-overdue conversations around mental health in the workplace. She also wanted employers to examine how their workplaces were contributing to anxiety, stress and mental ill-health. We’ve come a long way since then. Today workforce health and wellbeing are priority agenda items for any discerning i...

The 2023 UK labour market continues to perplex policy makers and frustrate employers. A perfect storm of a shrinking workforce and chronic skills shortages mean it’s harder than ever to recruit, and more crucially, retain, the staff needed to maintain organisational stability. To better understand the trends and undercurrents, we were delighted to welcome the CEO of the UK’s Recruitment and Employ...

It’s hard to analyse the present and future of internal communication without some understanding of its past. We’re thrilled the IoIC is partnering a new research project, funded by the UK’s Economic and Social Research Council (ESRC). The Institutional History of Internal Communication has been awarded funding to explore the value internal communication has added to some of our most well-known or...

We love this conversation with Gabriella Braun. A skilled coach and facilitator, Gabriella works with leaders, teams and organisations to explore interpersonal relationships and help people understand more about human behaviour. Her debut book, ‘All That We Are’ delves into the complexity of group dynamics. Through her work Gabriella has seen first-hand just how damaging  the workplace can be to p...

With a PhD in social anthropology, Dr. Alex Gapud turned our heads at the 2022 IoIC festival when he gave a fascinating talk about going beyond engagement survey data to understand the human stories behind the statistics. We were keen to hear more. In this episode, Jen, Dom and Cat chat with Alex about the importance of hearing individual stories at work and the crucial part this plays in building...

Welcome to Series 6, Episode 4 of the Future of Internal Communication podcast, brought to you by the  Institute of Internal Communication . In this episode Dom, Jen and Cat are in conversation with change practitioner and engagement influencer Céline Schillinger. Author of the 2022 critically acclaimed book ‘Dare to Un-Lead’, Céline tells us what led her to write the book, why organisations need...

Welcome to Series 6, Episode 4 of the Future of Internal Communication podcast, brought to you by the  Institute of Internal Communication . The pandemic and hybrid work have triggered a mass re-evaluation of how we work. It’s becoming clear that reaching a ‘new normal’ will take years to resolve. Many organisations have started to re-examine standardised work practices and experiment with alterna...

Welcome to Series 6, Episode 3 of the Future of Internal Communication podcast, brought to you by the  Institute of Internal Communication . In this episode, Cat, Jen and Dom chat with Dan to explore the impact of digital technology – specifically AI and ChatGPT – on organisations and what this means for how internal communicators reach and connect with their audiences. As the way we work becomes...

Welcome to a special Series 6, Bonus Episode 4 of the Future of Internal Communication podcast, brought to you by the  Institute of Internal Communication . As escalating industrial action disrupts access to an increasing array of public services and a rising tide of redundancy reshapes the UK labour market, we felt there was no better time to squeeze in a bonus episode to examine the role of trad...

We're so excited to bring you Series 6, Episode 2 of the Future of Internal Communication podcast, brought to you by the  Institute of Internal Communication . We couldn’t believe our luck when bestselling author Seth Godin agreed to come about ‘The Carbon Almanac’ project. In this episode he shares why the project and book couldn’t have happened without an international volunteer community. In th...

Welcome to Series 6, Episode 1 of the Future of Internal Communication podcast, brought to you by the  Institute of Internal Communication . In this first episode of 2023, hosts Jen, Dom and Cat chat with IoIC president Suzanne Peck.  With a long history in internal communication, Suzanne has become well versed in the twists and turns of markets and economies. Here, she shares her views on the cur...

Welcome to the bonus episode of Series 5 of the Future of Internal Communication podcast, brought to you by the  Institute of Internal Communication . We couldn’t leave 2022 behind without discussing the current cost-of-living crisis. With so many people worried about and impacted by spiralling food and fuel prices, Jen, Dom and Cat wanted to chat with someone who’s navigating the reality of integ...

Welcome to Series 5, Episode 6 of the Future of Internal Communication podcast, brought to you by the  Institute of Internal Communication .   In this final episode of 2022, Dom, Jen and Cat reflect on all the conversations they’ve had this year and summarise what they perceive to be the biggest opportunities for internal communication professionals.   This podcast series is produced for the Insti...

Welcome to Series 5, Episode 5 of the Future of Internal Communication podcast, brought to you by the  Institute of Internal Communication   This episode, Cat and Dom chat with Katrina Collier, keynote speaker, facilitator and author of The Robot Proof Recruiter.  With a track record in recruitment, Katrina is on a mission to fix poor candidate experience in hiring; something that’s been exacerbat...

Welcome to Series 5, Episode 4 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication .   This episode’s guest is Matt Stephens, founder and CEO of engagement survey platform Inpulse. Jen, Dom and Cat pick Matt’s brains to understand the power of storytelling in building engagement at work and find out how telling stories builds connection and co...

Welcome to Series 5, Episode 3 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication .   This episode our guest is Domna Lazidou. With a PhD in intercultural communication and culture in multinational companies, Domna is an IoIC trainer and expert in the field of organisational culture across geographic boundaries.  In this episode, Dom, Jen and...

Welcome to Series 5, Episode 2 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication .   Luis Suarez has been exploring the potential of web 2.0 since the dawn of the commercial internet. An experienced Social Business Strategist, his expertise covers enterprise knowledge management, collaboration, learning, online communities and social network...

Welcome to Series 5, Episode 1 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication .   Andrew Try is the founder and CEO of ComXo, the leading boutique provider of outsourced integrated business services and technologies for hybrid and distributed workforces. A firm advocate of the role good employment plays in society, Andrew has built a mult...

Welcome to Series 4, Episode 6 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication .   Our guest this week is the founder of the Physical Intelligence Institute, Claire Dale. Author of the award-winning book Physical Intelligence, Claire coaches and trains executives to deliver enhanced business results using embodied intelligence.    Cat, Dom...

Welcome to Series 4, Episode 5 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication .   This episode we explore the changing shape and structure of organisations in the future of work.    Our guest, Barry McNeill is an experienced organisation design practitioner, helping organisations transform and embrace participation, collaboration and incl...

Welcome to Series 4, Episode 4 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication .   This episode, Jen, Cat and Dom chat with founder of Mirror Mirror, Lindsay Uittenbogaard. Mirror Mirror provides a data-driven approach to alignment, helping organisations improve shared meaning for enhanced business results.    What is alignment? What hinde...

Welcome to Series 4, Episode 3 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication .   In this episode, we chat with a very special guest David Macleod. David is co-author of the Macleod report, commissioned by the UK Government in 2008. ‘Engaging for Success’ has become the definitive work on the topic of staff engagement. Employee voice has...

Welcome to Series 4, Episode 2 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication .   David Price is an internationally renowned author, speaker, futurist and trainer. He keynoted at the 2021 IoIC Festival and shared his ideas for the future of the internal communication profession.   In this episode he chats with Jen, Dom and Cat about the r...

Welcome to Series 4, Episode 1 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication .   In the first episode of a new series, hosts Jen, Dom and Cat chat with Steve Hayes, Director of Corporate Affairs and Communications at GreenSquareAccord. Given the pace at which the world of work is changing and the very clear rise in demand for employer tr...

Welcome to Series 3, Episode 6 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.   Our guest this week is the Chief Executive of the Society of Occupational Medicine, Nick Pahl. The Society of Occupational Medicine is the UK-based membership body for healthcare professionals with an interest in the field of occupational health.   The pandem...