The Future of Convenience

'The Best Foodvenience Store in the World' 2024 competition is near its finale! The judge's top stores will be announced on October 2 and voting will be open to the industry through November 7 at https://www.globalconveniencestorefocus.co.uk/best/foodvenience. The international competition is presented by Insight Research, together with Invenco by GVR, and sponsored by The Moseley Group and The Co...

What happens when convenience meets customizable foodservice? In this episode, we talked with Martin Stilhoff, strategy & innovation food manager at Q8 Denmark and Daniel Baven, CEO of Noahs Global about their innovative approach to food on demand. With a focus on digital platforms and customer experience, Q8 and Noahs are setting the stage for what could be the next big shift in foodvenience, com...

The world’s number one 7-Eleven store is in Copenhagen Central Station in Denmark. Operated by Reitan Retail, Danish 7-Eleen stores sell an average of 600 food products, per day, per store. Only 7-Eleven stores in Japan and Hawaii sell more food products than Denmark. So, how did Jesper Østergaard and the Reitan team transform 7-Eleven Denmark into one of the top performing ‘foodvenience’ operator...

Dive into the evolving world of foodservice with Dan, Carolyn and Harry Milloff, CEO of The Moseley Group. Hear more about the synergies between convenience foodservice and top restaurant chains from someone who has worked with the best in the business. Related links: ‘The Best Foodvenience Store in the World’ 2024 Competition: https://www.globalconveniencestorefocus.co.uk/best/foodvenience With s...

Join Darren Schulte from NATSO (National Association of Truck Stop Operators), Nick, and Carolyn as we explore evolving trends in foodservice and customer experience at truck stops and travel centers. Discover how global insights and modern conveniences are reshaping the industry around the globe. Related Links: For more NATSO research on truck stop trends, check out NATSO's Answers to the Top 18...

Join hosts Nick and Carolyn with Chris Hartman, vice president of fuels, advertising, and development at Rutter's, to hear about their robust foodservice offer, first-in-market gaming, and store design. Discover how Rutter's leverages technology and diversification to stay ahead in its highly competitive market. With special guest: Chris Hartman, Vice President of Fuels, Advertising, and Developme...

Dive into the future of electric vehicle charging with Marcus Suvanto, VP of operations and business development at Kempower. Discover the pros and cons of partnering with charge point operators versus self-investment, and explore innovative solutions like dynamic power sharing. With special guest: Marcus Suvanto, VP Operations and Business Development, Kempower Hosted by: Carolyn Schnare and Nick...

Location, location, location! A great spot on the map can get a retailer` seen, but a good and accurate digital location presence can help them grow. In this episode, we dive into the importance of digital location management. Ensuring customers know a store is actually there and the full offer inside is possibly the most important kind of marketing needed. Related links: Check out a great article...

Discover how gamification and advanced training techniques are revolutionizing employee engagement and driving business success at Circle K Europe with Jens Rye, Director for People Development. Read more about this exciting project at https://www.globalconveniencestorefocus.co.uk/features/circle-k-wins-customers-with-gamified-training-program. With special guest: Jens Rye, Director of People Deve...

Special guest Anthony Wysome and hosts Dan and Carolyn rehash London's vibrant retail landscape after a recent Insight Market Focus Tour of the city. Anthony shares his extensive experience working with major UK retailers, offering insights into the evolution of convenience stores and emerging retail trends. Discover how London's breakfast and coffee spots and innovative retail formats are shaping...

Join Nick and Dan as they unveil the winners of the Best EV Hub in the World competition and tease the launch of an exciting new competition for the Best Foodvenience Store in the World. With insights from industry expert Frank Gleeson, the episode dives into the intricacies of convenience innovation and celebrates excellence. Learn more about both competitions at https://www.globalconveniencestor...

In this episode, we dive into the world of Ireland’s Applegreen with Fiona Matthews, the managing director of ROI, to explore the spectacular food offer and the new Braeburn coffee concept. From their coffee to their strategic partnerships with renowned food brands like Marks and Spencer's, Fiona shares insights into the development of their offerings and their commitment to delivering exceptional...

The search is on for the best EV hubs in the world. Speaking with Mark Morrelli, President and CEO of Vontier about the ongoing energy transition, hosts Dan and Carolyn explore the importance of providing EV drivers with efficient charging solutions and amenities. From the complexities of investment to the evolving consumer experience, this episode illustrates how technology, sustainability, and c...

In this episode, Jim Bressi, vice president of foodservice at Spinx, discusses the intricacies of running a profitable convenience foodservice program at scale. Drawing on his extensive experience and global travels, Jim highlights the importance of consistency, scalability, and understanding regional preferences while maintaining brand standards. With insights into the evolution of convenience st...

In this episode, we dive into global vehicle electrification. Erik Lorentzen from the Norwegian EV Association shares Norway's remarkable progress, uncovering both the triumphs and hurdles in their electrification journey. We also speak with Jed Routh of Kempower, a cutting-edge charger manufacturer, shedding light on America's strides in the electrification race and strategies for accelerating th...

You’re already familiar with the Global Convenience Store Focus Shop Talk Live podcast and video series which gained global popularity since its inception in 2020. We thought it was time to grow our brand and give it a future-focused lens looking into the inner workings of prominent convenience retailing chains as well as the mobility revolution the entire world is experiencing. The show will cont...

Circle K is undoubtedly one of the global leaders in mobility retail and this Shop Talk LIVE conversation brings together Christian Ellneby, Director, Head of Finance & Strategy, Global E-Mobility at Circle K with co-hosts Dan Munford and Shopworks’ MD Craig Phillipson. The trio explores the current EV landscape in the Nordics, Circle K’s e-mobility journey, how its’ experiences in Scandinavia is...

Neon Marketplace is a relative newcomer on the US convenience stage operating nine locations in eastern New England. In a highly competitive market, Neon has firmly established itself as a food-forward retailer and a formidable competitor. Adi Dhandhania, CEO of Neon Marketplace, shares Neon’s strategy for executing phenomenal foodservice alongside modern design and attracting new customers, inclu...

Embark on a journey into the dynamic world of Irish retail with Dan Munford and Carolyn Schnare with special guests industry experts Scott Annan, principal and founder of Blue Ananta LTD and Owen Clifford, head of the retail sector at The Bank of Ireland. Delve into the strategic focus areas for Irish retailers as they navigate the evolving market landscape, placing a strategic emphasis on proprie...

Barn's Coffee is the first contemporary, yet fully home-grown, specialty coffee brand in Saudi Arabia. One of the first coffee retailers and one of the first to deploy drive-thrus, Barn's Coffee is revolutionizing the way coffee is sold and consumed in this expanding country. Hosts Dan Munford and Nick Scherzer are joined by Niko Vylegzhanin, owner of ProStore and Abdulaziz Ashour, public relation...

In an exclusive interview with Carol Chen, Global CMO & SVP for Shell Mobility and Mark Morelli, President and CEO for Vontier at the NACS Show 2023, Dan Munford explores the latest developments in the global energy transition in Norway, China, and the US and how both businesses view the future of mobility. Watch the entire video interview at https://www.globalconveniencestorefocus.co.uk/video/the...

Jacksons Food Stores in the western U.S. has 230 stores, a distribution company in addition to energy and transportation divisions. Hosts Carolyn Schnare and Vision Group Network Co-Founder Roy Strasburger are joined by Robert Hampton, VP of Technology Services and Innovation at Jacksons Food Stores. With a wide geographic distribution of stores, Robert and his team have a lot to keep on top of. I...

SPAR Ireland opened a pop-up store in the city center of Dublin and found it to be a great success! Thomas Ennis joins Dan Munford to share a virtual tour of this new ‘retro’ SPAR store concept, explaining the rationale behind the concept, the flexibility it offers, and customer reaction. Check out the full video to see photos of the store at www.globalconveniencestorefocus.co.uk/video/58-spar-ire...

High's Senior Vice President Brad Chivington joins Carolyn Schnare to share the interesting history of the business which includes a dramatic decrease in stores before building back with a renewed format. High’s is a U.S. chain of 60 convenience stores serving the Mid-Atlantic region. Hear how High's focuses on food and beverage, customer experience, and employee engagement to thrive in its highly...

Reitan Convenience CEO Jesper Østergaard explores several unique 7-Eleven formats in Denmark including a 7-Eleven pop-up store at the Danish Democratic Festival and Reitan’s dramatic addition of stores in the Copenhagen airport with a combination of 7-Eleven and 7-Eleven GO. When complete, between the two formats there will be more than 100 7-Eleven stores in the airport, more than any other airpo...