The EXperience Lounge

Business EN ↓ 53 episodes

Welcome to The EXperience Lounge! A new employee experience and digital HR podcast, bringing you insights on the world of EX design and technolgy. Co-hosted by Sasha Wight and Laura Cole, the podcast is packed with ideas to support your employee experience transformation. Fun, informal and 100% design-led.www.theexperienceloungepod.com #employeeexperience #ex #exdesign

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Author

The EXperience Lounge

Episodes

Measuring The Employee Experience w/ Dr. Roar Bovim 31.03.2022 33:56

Welcome to episode twenty-seven of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work and digital HR. In this episode, Sasha met with Dr. Roar Bovim to discuss how his platform, Livingroom Analytics, enables organisations to measure and understand their employee experience. Roar is co-founder and CEO of Livingroom Analytics. Based on his PhD and extensive research w...

The Four-Day Work Week & The Employee Experience 17.03.2022 30:44

Welcome to episode twenty-six of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work, and digital HR. In this episode, Laura and Sasha discuss the concept of the four-day work week. COVID seems to have sparked a revival of the debate around whether we should be working five days per week anymore and we're excited about it! In this episode, we explain what the movemen...

Happy Birthday #TheEXperienceLounge Podcast & International Women's Day 2022 10.03.2022 35:58

Welcome to bonus episode twenty-six of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work and digital HR. In this rather chatty episode, Laura and Sasha discuss IWD2022 and the role of EX design in making the workplace a place where women can thrive. They also celebrate the podcast turning 1 today! They reflect on the highlights from the last 12 months of podcasting...

People Experience & Purpose w/ Sunil Setlur 04.03.2022 36:39

Welcome to episode twenty-five of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work and digital HR. In this episode, Sasha met with Sunil Setlur to discuss Gojek's approach to people experience and the power of purpose.  Sunil Setlur is the Chief People Officer at Gojek. He joined Gojek in 2019 and leads all aspects of human resource (HR) management at the com...

Employee Experience & The Great Resignation 18.02.2022 33:24

Welcome to episode twenty-four (episode three of S3!) of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work and digital HR. In this episode, Laura and Sasha discuss the HUGE topic of 'The Great Resignation'. They discuss the root cause of the great resignation and why this is a space for EX leaders to play an important role. They discuss how EX leaders can bring tog...

Making Internal Moves A Better Employee Experience 09.02.2022 36:16

Welcome to episode twenty-three (episode two of S3!) of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work and digital HR. In this episode, Laura and Sasha discuss the experience of transitioning to a new role at work. They explore why the process is so critical in the current talent market, what's overlooked and how organizations can redesign this process to make i...

Employee Experience Predictions For 2022 - What's changing? 01.02.2022 33:36

Welcome to episode twenty-two (episode one of S3!) of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work and digital HR. In this episode, Laura and Sasha discuss some EX predictions for 2022 and debate whether they're really trends or just a bit of hype. They talk through the metaverse, well-being trends, work-from-anywhere failures and more! What else can we expect...

Driving Adoption of Digital HR Tools & Technology w/ Raj Sundarason 25.01.2022 38:54

Welcome to episode twenty-one of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work and digital HR. In this episode, Laura and Sasha met with Raj Sundarason to explore digital adoption and the move towards digital adoption platforms like WalkMe. Raj Sundarason is the regional vice president and chief evangelist of WalkMe, the world’s premier DAP provider, and a pion...

When HR & EX Technology Projects Fail 21.01.2022 35:55

Welcome to episode twenty of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work and digital HR. In this episode, Laura and Sasha continue their bumper series dedicated to the highs and lows of HR & EX technology implementations. This episode focuses on the challenging subject of project failures! They discuss what we mean when we talk about project failure, what...

Employee Experience Technology & Driving Continuous Improvement w/ Casey Hotham 08.11.2021 37:13

Welcome to episode nineteen of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work and digital HR.  In this episode, Laura and Sasha continue their bumper series dedicated to the highs and lows of HR & EX technology implementations. They were joined by the incredible Casey Hotham, Head of Future Workplace Experience at Telstra. Casey shared her thoughts on t...

The Highs And Lows Of HR Technology Implementations 30.10.2021 34:54

Welcome to episode eighteen of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work and digital HR. In this episode, Laura and Sasha kick-off a bumper series dedicated to the highs and lows of HR technology implementations. They discuss the value of HR technology in creating great employee experiences and some of the challenges many organisations face throughout that...

Empowering Employees To Change Careers – The Great Resignation w/ Caroline Wellingham 23.10.2021 32:57

Welcome to The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work and digital HR. In this episode, Laura and Sasha chat with Caroline Wellingham, a qualified and experienced career coach about empowering employees to change careers. The great resignation is taking place right before our eyes but, is there more that organisations could be doing to retain talent? Could su...

Miscarriage at Work: Compassionate Design & Employee Support 10.10.2021 33:16

Welcome to episode sixteen of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work and digital HR.  In this episode, Laura and Sasha discuss pregnancy loss at work. October marks Baby Loss Awareness Week (#BLAW2021) and this episode looks at how organisations can support employees going through pregnancy loss and miscarriage. They discuss the importance of paid l...

Mental Health at Work: Enabling An Inclusive And Supportive Employee Experience 03.10.2021 29:47

We're back! Welcome to episode fifteen of The EXperience Lounge!  A weekly podcast dedicated to EX design, the future of work and digital HR. In this episode, Laura and Sasha discuss why it's important that organisations are considering mental health and wellbeing throughout the experience design process. To mark World Mental Health Day 2021, they discuss how organisations can go beyond dedic...

Embracing Diversity & Inclusion For An Improved Employee Experience 02.07.2021 28:31

Welcome to episode fourteen of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work and digital HR. In this episode, Laura and Sasha discuss how organisations can design more inclusive employee experiences. As organisations everywhere mark pride month this June, we wanted to highlight the importance of ensuring your employee experiences reflect your DE&I ambitions...

How To Edit, Unearth & Ignite Your Unique Talent Proposition w/ Gemma Saunders & Bev Simpson 20.06.2021 43:06

Welcome to episode thirteen of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work and digital HR. In this episode, Laura and Sasha spoke with Gemma Saunders and Bev Simpson about how to edit, unearth and ignite your unique talent proposition. This thought-provoking discussion explores the concept of a 'people promise' organisations make and Gem and Bev share tips on...

Employee Experience Design Principles - Why They Matter 07.06.2021 32:35

Welcome to episode twelve of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work and digital HR. In this (better late than never) episode, Laura and Sasha discuss EX design principles and why they matter. They share examples of enterprise-wide design principles and chat about how organisations can leverage EX design principles to drive better cross-functional experie...

Enterprise Design Thinking & Mindset Shifts w/ Oen Michael Hammonds at IBM 25.05.2021 33:27

Welcome to episode eleven of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work and digital HR. In this episode, Laura and Sasha spoke with the incredible Oen Michael Hammonds about Enterprise Design Thinking at IBM. Oen shared his thoughts on the journey of embedding design thinking across an organisation as well as what it means to truly embrace design thinking as...

Delivering A Great Digital HR Service Experience 18.05.2021 31:36

Welcome to episode ten of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work and digital HR. In this episode, Laura and Sasha talk about all things digital HR service experience! They discuss the essential elements required to create a perfect HR service experience, the role of design thinking and how organisations can start to reimagine digital HR service in a post...

Engaging Business Leaders To Drive Meaningful EX Impact w/ Volker Jacobs 10.05.2021 36:25

Welcome to episode nine of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work and digital HR. In this episode, Laura and Sasha met with Volker Jacobs, CEO and Founder of TI People. Volker is a globally recognized leader in the human-centered future of work. Building on his skills as an entrepreneur, consultant, analyst, speaker, and author, Volker provides data-driv...

Employee Experience Insights: What's Changed In 2021? 02.05.2021 33:46

Welcome to episode eight of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work and digital HR. In this episode, Sasha and Laura discuss a Gallup research article published in late 2020 which explores the EX insights that emerged last year. They discuss movements, fundamental challenges, and future trends they're sure will emerge. Both hosts also discuss a number of...

Creating Inclusive Experiences For Employees With Autism Spectrum Disorder w/ Anthony Pacilio 25.04.2021 31:50

Welcome to episode seven of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work and digital HR.  In this episode, Laura and Sasha met with Anthony Pacilio, VP and Global Head of Autism at Work for JPMorgan Chase. In this role, Anthony manages recruiting efforts, as well as developing candidate pipelines and ensuring best practices for ongoing support. Anthony ha...

Employee Experience Research: Why It Matters & How To Get Started 18.04.2021 32:49

Welcome to episode six of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work and digital HR. In this episode, Laura and Sasha discuss EX research - what it is and why it matters. They share their experiences with employee experience research and share tips and insights on how you can get started and why crafting your organisation's own EX design methodology is essen...

Transforming The Return to Work Experience For New Parents w/ Tash Cullen 11.04.2021 31:30

Welcome to the fifth episode of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work and digital HR. In this episode, Laura and Sasha discuss returning to work with the amazing Tash Cullen - CEO and Founder of Beloved Bumps. Here we discuss why returning is such an important experience, how organisations sometimes miss the mark and how you can use human-centered desig...

Rethinking Onboarding: Creating An Intentional Hybrid Onboarding Experience 28.03.2021 34:29

Welcome to the fourth episode of The EXperience Lounge ! A weekly podcast dedicated to EX design, the future of work and digital HR. In this episode, Laura and Sasha discuss the onboarding experience, an experience that's critical in the hybrid world of work. They discuss why human-centered onboarding design matters, how to leverage technology and AI to make incremental improvements and why regula...