The Everyday Salon

Join Lauren and Adrian as they discuss learning difference with Aveda educator Todd Faulk. Todd has personal experience coping with learning differences and supports hundreds of students start their cosmetology careers.  

Lauren and Adrian chat about how redos have become much more intense post pandemic. Join us for a deep dive into how we handle redos, and how we can pivot to offer exemplary customer service while weeding out freeloaders.  tangerinesalon.net tangerinesalonpro.com @tangerinesalonpro @tangerinesalons

This week Brandon & Lauren talk with new Tangerine stylist Jessica Brown. Jessica moved from California to Dallas during Covid and explains how she went from no clientele to a three month waitlist in only 9 months on the job. Jessica's Instagram Tangerine Salon Instagram Tangerine Salon PRO

In this episode, Brandon & Lauren talk about the experience of a Hollywood production to take over your salon to film a reality show. As the "Official Salon of the Dallas Cowboys Cheerleaders" one of our perks is to film the makeover day for "Making the Team" in our salon that gets millions of views. One of our biggest surprises was the Covid regulations the TV industry has...

Join Brandon & Lauren as they discuss the best metrics for a bird's eye view of how a hairdresser is doing. And we call it "The Three Rs".  With the three R's, you will see if a team member is indeed being the influencer, expert and doing a technically great job with their guests. It's so important to let your entire team know how they are doing with certain metrics an...

In this episode, Brandon sits down with Shea Kelly, Tangerine Salons marketing and social media manager to discuss what she does to get the most out of Instagram, Tik Tok, Facebook and blogging. Being discovered on the internet is not just important to your business growth, but paradigm. So your SEO (search engine optimization) must be on point, and blogging will enhance that greatly. Also Instagr...

In this episode, Brandon & Lauren turn the mics over to Adrian, Caitlin, Jessica and Shea as they discuss the techniques they use on Instagram and other social media platforms to attract not just clients, but the kind of clients they want. Quick Links:  Tangerine Salons on Instagram Tangerine Salon PRO on Instagram Adrian - Jessica - Caitlin on Instagram Contact Brandon about supercharging you...

As your business grows, you can't do it all yourself. From General Managers to Marketing & Social Media Managers, having the right people in the right positions can bring positive impact to your bottom line and not leave you spread to thin. Join Brandon and Lauren as they discuss the evolution of their management team hires and how they run a five location salon company. Quick Links: Cont...

Join Brandon & Lauren as they sit down with Heath Smith of Ruiz Salon in Austin, TX to discuss how to strengthen the guest services department of your business. By focusing on the training, systems and growth of the position, you will see your bottom line  and guest relationships grow.  Quick Links: Email Heath for Handbook Resources Hello Booth, a Social Media Tool for Salons Follow us on Ins...

In this episode, Brandon and Lauren turn the mics over to some of Tangerine's finest in the first of a series of "Stylist Takeover". Master Stylists Adrian Franco, Kevin Walsh and Marshall Hatley sit down and talk about what it takes to be successful behind the chair, what it's like to do the hair of the Dallas Cowboys Cheerleaders and what it's like to work in a high end...

No matter how great your salon or service providers are, you are going to have an unsatisfied customer at some point. The larger you are, the faster an unsatisfied guest will go straight to the review sites. In this episode, Brandon & Lauren discuss how Tangerine Salons intercepts unhappy customers  and turns their frowns upside down before they leave a bad review. Quick Links: Brandon's...

Join Brandon & Lauren as they have a conversation with Keri Davis-Duffy owner of Gila Rut Salon & Beauty Backbone. With topics such as how to develop a team, how to stay relevant after years in business and the everyday challenges this brings, you will have some incredible takeaways. Quick Links Gila Rut Salon Beauty Backbone Serious Business Tangerine Salon PRO Hello Booth

Join us as Lauren and Brandon talk about how we handle when a staff member is Covid19 positive and the protocols that have prevented any spreading through our salons. We learned of the secret celebrity speaker for Serious Business and excited to hear from so many in our industry. This year will be different, but still super informative. We can't stress how much this conference will add value...

When Covid hit, we were geared up to do our quarterly team meeting. We obviously had to postpone and it will be an entire year since we had one.  We want to be as safe as possible and make sure our team has  the information and inspiration we need to insure our company is on the "top of the pyramid", so we are now in the planning stages. Listen in as Brandon and Lauren discuss how our te...

In today's super competitive environment for top talent, the application and interview process should be a memorable one that gives potential employees a positive feeling about working for your company. Join Brandon & Lauren as they discuss how the hiring and interview process has evolved over the past 15 years at Tangerine Salon and how they had to adapt from hiring from just one locatio...

Serious Business is the pinnacle business conference for the beauty industry and this year, while it's going to be a bit different, still promises to inspire and educate. Join Brandon & Lauren as they talk with Serious Business Executive Producer Carol Augusto on how this year is going to be held, the speakers lined up and how your entire salon team can be a part for just $200 per salon l...

Join us for a conversation about entrepreneurship with Aura Salon Software co-founder and co-ceo Sarah Cooper. While not a commercial for Aura, Tangerine is switching to Aura after only a year with our current software. We were so impressed with this young company and their mission of being salon software by and for salon owners that we had to jump on board. You will be inspired by Sarah's st...

Guest service training is as important as hairdresser training. Our front of house staff are the first and last people our guests see, so they represent the brand even more than you know. Listen as Brandon, Lauren and Shea discuss how Tangerine Salons recruit, interview and train new guest service personnel to work in their five locations. Quick Links: Jazz HR Serious Business Calendly Tangerine S...

In this episode, Brandon & Lauren talk about how Tangerine Salons evolved their phone and digital communications away from the front desk and into a dedicated rooms. This allows great focus on each individual client, whether in person or on the telephone and increases customer service levels and creates happier guests. Learn about what phone system we use and how we staff positions to accommod...

The Dallas Cowboys Cheerleaders are some of the most recognizable women in the world. We have had the honor of partnering with the Dallas Cowboys to provide the haircare needs of the DCC.  Listen as Brandon and Lauren talk about how the partnership came to be, what it's like to partner with the Dallas Cowboys and what the future holds for us. Quick Links: Tangerine Salon Dallas Cowboys Cheerl...

In this episode, Brandon sits down with his general manager Lauren Radoncic and Editorial Lead Stylist Adrian Franco about what a hairdresser should look for in a salon home to flourish in their career. Whether you choose a small one location salon or a larger, multi location salon, there are many attributes you should be looking for so that you can fulfill your potential. Relevant Links: Tangerin...

Reviews are the foundation of your ability to gain new clients. Most potential customers find you through a search engine, typically Google. When your salon appears on the search or the map, there is a rating of what customers have to say about your business. Ignoring this can be detrimental to your growth, so you must have a strategy to make sure the 99.9% of your clients have also told the world...

Salon software is the foundation of your business. It holds all of your information past and present and needs to work flawlessly. We spent 14 years with STX and last year switched to Zenoti. We thought we had the perfect solution until we found Aura. Aura was founded by salon owners who understand everyday salon needs. A "one size fits all" approach doesn't work for salon software...

Join Brandon along with Ben & Beth Debayle talking about how to leverage social media to not just increase your client counts, but to recruit staff as well. Social media should be your main marketing focus and being consistent is key. Quick Links: Beth’s Tangerine Vlog Episode Tangerine on Instagram Beth DeBayle on Instagram Ben DeBayle on Twitter Be sure to subscribe on Apple, Spotify or the...

We are so excited about our new flagship location in a building we own ! Listen as Brandon and Lauren discuss the logistics, and the process of moving a location 15 years old into a completely new part of town. Both Tangerine Coppell and Tangerine Highland Village have actually moved locations twice. But these moves were both in the same building. Now we have the challenge of making sure everythin...