The Employee Safety Podcast

At Capital One , operational resilience is a long-term, companywide investment that prioritizes customer needs. Theresa Reynolds , Senior Director of Operational Risk Management, shares how her team ensures the company can deliver on its promises, even amid disruption.   From mapping essential services to tackling third-party risk, she breaks down the pillars of Capital One’s resilience...

Business resilience isn’t built overnight; Joel Navarro knows that better than most. As Vice President of Global Business Resiliency at East West Bank and President of the North Texas Chapter of ACP , Joel is widely recognized as a go-to expert in business continuity.  In this episode, Joel explains how close collaboration with business units leads to improved business continuity planning and...

“Culture is a series of intentional actions that show care”—and for Jenna Eichberg , those actions begin with safety. As Chief People Officer at AlertMedia , she fosters a work environment where duty of care is a daily commitment, not just a concept.   In the 200th episode of the show, Jenna discusses why creating a foundation of physical and psychological safety in the workplace deepens...

From AI-generated phishing to the growing threat of deepfakes, cybersecurity risks are evolving faster than most companies can keep up. Will Knehr , Global Cybersecurity Advisor at i-PRO , shares the most pressing cyber concerns facing organizations today and actionable tips on how to prepare and respond.    Whether your company is a global enterprise or a small business, Will’s ins...

Wellness checks and surveys are essential to any crisis communication plan, but what happens when an employee responds that they need assistance? In this episode, Ashley Guest , Head of Strategic and Operational Solutions for Trust and Security at Uber , explains how the company built a global support model to ensure that impacted employees receive the help they need after an incident.  ...

Jared Greene brings a unique blend of federal law enforcement experience and corporate security expertise to his role as Head of Global Security and Safety at Vuori . Tasked with building a comprehensive safety program from scratch, Jared has implemented a scalable strategy that protects employees, assets, and operations across a rapidly growing global footprint.  In this episode, Jared share...

Business resilience means effectively navigating organizational disruptions from preparedness through recovery, and it can be difficult for any business to achieve.   Emergency preparedness and business continuity expert, Justen Noakes , joins the show to discuss how his latest venture, BeforeDuringAfter , a free online resource providing crisis management tools and best practices, is he...

When a mass casualty incident occurs, every second counts. Chris Riccardi , Emergency Management and Business Continuity Manager at Rady Children’s Health , developed a transformative response program that enables hospitals and other facilities to triage and treat 50 victims in under 15 minutes.   In this episode, Chris breaks down how the “15 ‘til 50” protocol was born, what makes it so...

As climate risks intensify globally, Mastercard is committed to ensuring the safety of its people, facilities, and communities, in part by mitigating risk from extreme weather.   Montana Eck, Ph. D. , Director of Physical Climate Risk and Resiliency at Mastercard, shares how his team assesses and prioritizes climate risks across the company’s global operations. With a background in clima...

Executive Protection (EP) isn’t just about keeping leaders safe—it's about empowering them to perform at their best. Whether supporting Fortune 500 CEOs or startup founders, modern EP programs must go beyond traditional security measures to drive real business value.  Brian Jantzen , an executive protection expert with over 30 years of experience, shares how organizations can modernize their...

Jeff Stoll , Associate Director of Championships, Safety and Security, at the National Collegiate Athletic Association (NCAA) , oversees safety efforts for 90 college sports championships annually. Jeff brings 15+ years of experience in law enforcement and public safety, a love for live sporting events, and passion for ensuring the safety of staff, players, and fans.   In this conversati...

Kurt McKenzie , Director of Physical Security at a major global tech company and retired FBI Supervisory Special Agent, has spent decades investigating financial crimes, terrorism, and organized crime. Now in the private sector, he applies that experience to help his company detect and mitigate risks.  Kurt shares how his law enforcement background shapes his approach to corporate security, t...

When Hurricane Helene barreled toward North Carolina in September 2024, Johnny West , Safety Coordinator at Ingles Markets, sprang into action to notify employees and protect the company’s sole distribution center.    In this episode, Johnny shares the compelling story of how his team responded to Helene, ensured employee safety, and got the distribution center back up and running....

Erick Anez , Head of Enterprise Risk and Resilience for Bridgestone West , explores Human and Organizational Performance (HOP)—a framework focused on reducing errors and improving outcomes by addressing systems, not blaming individuals.  With over 16 years of experience in high-hazard industries, Erick shares how HOP principles can transform enterprise safety and resilience. From creating saf...

From climate extremes to escalating geopolitical tensions, 2024 presented significant disruptions that reshaped how business leaders approach employee safety, security, and business continuity. As we enter 2025, emerging trends suggest the global threat landscape will become even more interconnected, complex, and challenging to navigate.  In this episode, Sara Pratley , Senior Vice President...

Ransomware demands and payments reached unprecedented levels this year, and the attacks themselves are more complex than ever. That’s why we decided to re-release our episode on ransomware resilience with guest Heather Engel, Managing Partner of Strategic Cyber Partners. She has extensive expertise in risk management, cyber planning, and security program development, and shares her best practices...

Winter weather can be unpredictable, and the 2024-2025 season is shaping up to be no exception. With La Niña conditions influencing weather patterns across the U.S. and beyond, organizations must stay vigilant and proactive. Peter Steinfeld is joined by AlertMedia’s Senior Meteorologist, Jason Moreland , to discuss how global weather patterns, climate change, and historical trends shape winter wea...

Drones are an emerging threat that can disrupt business operations and pose risks to employee safety. With the evolution of technology, there has been an uptick in bad actors using drones and other unmanned aircraft systems (UAS) with malicious intent.  In this conversation, Ryan Wallace, Associate Professor of Aeronautical Science at Embry-Riddle Aeronautical University, discusses the threat...

Scaling safety and security is a daunting task for any organization, especially if your enterprise is a global brand with many moving parts. Today’s guest, Luis Duran, brings over twenty years of experience as a naval officer, NCIS Special Agent, and corporate security leader to his current role as Director of Corporate Safety and Security at TaylorMade Golf. Luis shares his expert insights on ris...

Automation and generative AI can streamline workflows and improve efficiency for corporate intelligence and security functions, especially when it comes to processing large data sets. But AI should be seen as a tool to enhance human capabilities, not replace them.  Matt Kish is the Head of Situation and Intelligence Analysis – Corporate Security at Siemens, a global technology conglomerate he...

With the 2024 U.S. election rapidly approaching, organizations should prepare their people and business for potential disruptions, from heightened security and demonstration activity to disinformation campaigns and personnel disputes.  Sara Pratley, SVP of Global Intelligence at AlertMedia, spends countless hours briefing customers and stakeholders on what to expect before, during, and after...

Whether your Business Continuity Plan (BCP) is inherited or created from scratch, it must be practical, efficient, and up to date—not put on the shelf to be ignored. In this episode, Barry Morgeson, Business Continuity Director at Ryan Specialty, draws on his two decades of experience to offer actionable insights and recommendations for crafting a Business Continuity Plan that achieves ROI across...

No organization wants to be unprepared for a crisis, but many internal and external obstacles can hinder its ability to manage and respond effectively. If these challenges are not identified and addressed in advance, companies risk damaging their brand and unintentionally conveying the wrong message in an emergency scenario. In today's episode, we're joined by Melissa Agnes, Founder and CEO of Cri...

Physical security teams will always be a critical component of organizational risk management, no matter how many technological advances come along.  According to today’s guest, the key to developing a successful and scalable physical security program is having the right balance of staff, technology, and external relationships.  Chad Bosques is Head of Physical Security at Chime, the onl...

Healthcare organizations don't have the option to temporarily pause operations when a crisis occurs. They must maintain, and often increase, their capacity to handle emergencies at a moment’s notice. In this episode, Jarrid Pike, Director of Emergency Management and Preparedness at UMass Memorial Medical Center, discusses how he and his staff rely on constant communication and inclusive training e...