The EA Campus Podcast

Managing your Executive’s inbox isn’t just about clearing emails - it’s about saving them time, reducing stress, and protecting their reputation. In this episode of The EA Campus Podcast , host Nicky Christmas shares the essential first conversation you should have with your Executive about email management. We’ll explore: How to agree on who replies and in what voice Setting realistic expectation...

In this episode of The EA Campus Podcast , we explore one of the most overlooked but powerful dynamics in the Executive Assistant role: the ability to be both interested and interesting . Nicky shares personal stories and honest reflections on how curiosity and personality can shape your career path—from missed promotions in roles that felt uninspiring, to thriving in environments where she connec...

When your Executive’s calendar is bursting at the seams, it’s tempting to feel responsible, like somehow, you should have prevented the chaos. But guilt doesn’t belong in your job description. In this episode, we’re flipping the script on calendar management and giving you the tools to start strategic conversations that lead to real change. We’re diving into: Why it’s so important to talk about ti...

In this episode of The EA Campus Podcast , we’re diving into the real-life juggle of supporting multiple executives—because yes, it’s a lot. But with the right systems, honest conversations, and a bit of forward planning, it can be done without losing your mind (or your lunch break). I’m sharing the strategies that have helped me stay on top of it all, plus we’ve got brilliant insights from Natali...

Ever feel like your brain has 47 tabs open – and not a single one is loading properly? In this episode of The EA Campus Podcast , I’m sharing 10 real ChatGPT prompts I use every week to streamline my business, clarify my thinking, and save serious time – and I promise, they’re not just for techies. Whether you're writing tricky emails, planning events, building SOPs, or just trying to get you...

As Executive Assistants, we’re no strangers to juggling a hundred things at once, but how often do we stop and ask: Is this a task, or am I actually running a project? In this episode of The EA Campus Podcast, we are diving into why recognising the difference between tasks and project work matters more than you might think. We’ll talk about how to spot project work in your day-to-day, why the lang...

In this episode of The EA Campus Podcast , host Nicky Christmas sits down with Gisele Karame-Kemp for a candid and inspiring Day in the Life conversation. Gisele joins us from Sydney, Australia, where she leads a global team of Executive and Administrative Assistants at Atlassian. With a career that’s taken her from the University of Sydney to the private investment world supporting Lachlan Murdoc...

In this episode of The EA Campus Podcast , we’re taking a deep dive into the Eisenhower Matrix — specifically the quadrant that too often gets overlooked: important but not urgent work. As Executive Assistants, it’s easy to get caught in the whirlwind of urgent requests, Slack pings, and last-minute diary dramas. But real strategic impact? That lives in Quadrant 2. Join Nicky Christmas as she expl...

Ever wish you had a clear roadmap for working seamlessly with your Executive? In this episode of The EA Campus Podcast, host Nicky Christmas guides you through the powerful process of creating an Executive User Guide - a strategic tool that captures everything you need to know about your Executive’s preferences, communication style, and leadership approach. From defining how they like to receive u...

In this episode of The EA Campus Podcast , we sit down with freelance Executive Assistant Kaitlin Bekken for one of our ever-popular Day in the Life conversations. Caitlyn shares her journey into the EA world, how she transitioned into freelancing, and what a typical day looks like supporting multiple clients across industries. From managing inboxes and booking complex travel to using AI tools lik...

Welcome to The EA Campus Podcast with your host, Nicky Christmas. In today’s episode, we’re diving into the different types of meetings your Executive attends and how you can manage them strategically to drive real progress. Here’s what we cover: Why meetings matter more than ever—and how EAs can support their Executive’s time as their most valuable resource The six key meeting types you need to k...

Business travel – glamorous on Instagram, chaotic in real life. In this episode of The EA Campus Podcast , host Nicky Christmas revisits one of her most-requested topics: how to expertly plan and manage business travel for your executive. Originally recorded at her first public speaking event back in 2012 (or maybe 2013 – who’s counting?), this session has been fully updated for 2025 with all the...

In this solo episode, host Nicky Christmas dives into a topic that’s often overlooked but absolutely essential for Executive Assistants -  feedback . Not just collecting it, but organising it, categorising it, and using it to demonstrate your value, influence, and impact. We’ll unpack how to turn everyday praise into a powerful narrative you can use in performance reviews, salary conversations, an...

This week, we’re tackling one of the most common challenges Assistants face - getting your Executive to delegate. If your Executive insists on doing everything themselves, avoids handing off tasks, or says they simply don’t have time to show you the ropes, you're not alone. In this episode, I unpack eight key reasons why so many Executives struggle to delegate and what you can do about it. Fr...

From setting goals and refreshing their profile to drafting content and tracking engagement, Nicky walks you through seven practical steps to help your Executive build a personal brand on LinkedIn - without it taking over your day. Whether you're already ghostwriting posts or just starting to explore what this might look like, this episode is packed with advice, real-world EA insights, and he...

In this special Admin Week episode of The EA Campus Podcast, we’re exploring one of the most important (and often most uncomfortable) topics for Executive Assistants: asking for a training budget. If you've ever felt awkward or unsure about asking for professional development support, this episode is for you. We’re unpacking the mindset shift that turns “asking for permission” into “claiming...

In this episode, we’re diving into a topic that sparked a massive response on LinkedIn - KPIs for Executive Assistants. If you've ever struggled to explain your value, felt stuck in performance reviews, or wondered how to track the impact of your work, this is the episode for you. We explain KPIs, why they matter in our role, and how you can start measuring your impact in simple, practical wa...

In this inspiring episode of The EA Campus Podcast, Nicky Christmas sits down with the one and only Hallie Warner - Force Multiplier, coach, consultant, and co-author of The Founder and the Force Multiplier . If you’ve followed Hallie’s work, you’ll know how much she’s impacted the assistant community. And if this is your first introduction to her, you’re in for something really special. Hallie sh...

In this episode of The EA Campus Podcast, we’re diving into one of the most powerful strategies you can adopt as an Executive Assistant: goal-driven scheduling. If your Executive is constantly running from one meeting to the next with no time to think, strategize, or actually do the work, this episode is for you. I’ll walk you through how to shift from reactive calendar management to a more purpos...

In this episode of The EA Campus Podcast, we explore the world of event technology, specifically for Executive Assistants. If you're responsible for planning, managing, or supporting events in your role, this episode offers valuable insights and 15 carefully selected tech tools that will help you streamline your entire planning process. From venue sourcing and attendee registration to engagem...

In this episode of The EA Campus Podcast, we’re diving into the topic of career mapping for Executive Assistants. Career progression in the EA world isn’t always linear, and for many of us, it’s something we don’t often prioritize. Whether you see the EA role as a stepping stone to another career or you’re committed to excelling in this profession, having a clear career map is essential. We’ll wal...

In this episode of The EA Campus Podcast, we welcome back the inspiring Becky Kaapuni, author of The Unstoppable EA and founder of the EA Social Club. Becky shares her incredible journey of resilience, mindset shifts, and what it truly means to be the CEO of your own life. We delve into the pivotal moments that shaped her career, the challenges she's overcome, and the power of embracing vulne...

Ad-hoc tasks are an inevitable part of the Assistant role, but when they start taking over your day, they can prevent you from focusing on strategic, high-impact work. In this episode, we break down how to manage, track, and take control of ad-hoc tasks so they don’t define your role. We’ll cover:  What ad-hoc tasks are and why they impact Assistants more than other roles How to quantify them so t...

In this episode of The EA Campus Podcast, we sit down with two incredible industry voices, Candice Burningham and Jodie Mears, for an insightful and lively discussion on the evolving role of Executive Assistants.  We cover everything from key industry trends, AI and automation, and the future of job titles to some of the more controversial topics shaping the profession today. Is the Executive Assi...

In this episode, we’re exploring one of the biggest challenges for Assistants: email management! How do you start the conversation with your Executive about taking control of their inbox? What systems can you set up to streamline the process? How do you ensure emails don’t take over your entire day? Nicky walks you through practical strategies for managing email overload, setting expectations with...