The Dynamic Leader Podcast

In this inspiring episode, Shelley speaks with with the unstoppable father-son duo, Amit and Dr. Kumar, the brilliant minds behind the Chintan project. This project is all about helping businesses and CEOs tap into their true potential and unleash their hidden strengths, paving the way for a conversation that'll challenge everything you thought you knew about leadership. Amit, a remarkable ind...

In this episode, Shelley engages in a conversation with Cortney McDermott, a renowned author and speaker specialising in human potential. Drawing from her experiences working with esteemed organisations like Google, Universal Music Group, Virgin Unite and Nike, Cortney helps leaders to disrupt old behavioural patterns, grow healthy businesses and apply the essential physiology and psychology for s...

In this episode, Shelley engages in a conversation with Mirella Petrucci, an experienced professional working as a team leader in healthcare organisation by day and a wellness coach, vocalist, hands-on energy healing practitioner and sound healing practitioner during her off hours.  Mirella's life took an unexpected turn in 2015 with a diagnosis of Multiple Sclerosis (MS). Throughout the discu...

In this conversation, Shelley chats with Lyndal Hamwood, a passionate social equity advocate deeply immersed in the intricacies of diversity, equity and inclusion. Lyndal's expertise lies in exploring human connections, transcending binary thinking to enhance our ability to navigate conflicts and challenges through transdisciplinary approaches. As the founder of (ide)ate Studio, a human-centre...

In this conversation, Shelley chats with Dimitra Panagos from AIA about the philosophy of finding fulfilment in a role rather than fixating on the organisation or environment. With an impressive 18-year tenure, Dim showcases her proficiency in business relationship management, risk management, customer service, coaching and business process improvement. Emphasising the significance of choosing a p...

Sophia is an expert in behavioural neuroscience and organisational psychology, leading Lexicon Lens with global experience. She specialises in transforming workplace cultures, guiding companies towards greater inclusion and innovation. In this conversation, Sophia discusses how her affinity for nature, particularly lessons from natural horsemanship, informs her understanding of leadership and team...

In this episode, Shelley engages in a profound conversation with Ashley Fell, a distinguished social researcher, author, TED X speaker and Director of Advisory at the globally recognised McCrindle. Celebrating her decade-long journey with McCrindle, Ashley reflects on the ebbs and flows, or 'tensions,' that have shaped her experiences within the organisation. With a focus on the evolution...

In this episode, Shelley discusses lessons learnt through the journey of leadership with Melissa van der Burgt, head of customer experience centres in an insurance organisation. Melissa shares the valuable lessons she acquired throughout her leadership journey, emphasising the pivotal role of adopting a different approach to work and managing emotions for the betterment of her teams. Drawing from...

In this episode, Shelley engages in a conversation with Bette Safour, the National Contact Centre Manager at Teachers Mutual Bank, to explore the nuances of leadership within a contact centre environment. While Shelley typically emphasises universal leadership principles, she acknowledges the distinctive challenges of leading in a contact centre where readiness for dynamic situations is paramount....

In this episode, Shelley delves into a thought-provoking webinar she conducted alongside Fran Southward, CEO of Auscontact Association. Together, they explore the power of adopting a mindset of curiosity and the opportunities it opens up in our daily lives. Auscontact Association, is a not-for-profit organisation championing training and development for contact centre staff and leaders and has bee...

Welcome to season 5 of the Dynamic Leader podcast. In this episode Shelley shares her thoughts on the year ahead and the challenges leaders are likely to face. She talks about the paradox of leadership and the need for every leader to focus on their own growth and development and encourage their people to do the same.  This year will be focused on increasing effectiveness while developing and main...

We end season 4 of the Dynamic Leader podcast with Shelley reflection in a year that has been incredibly successful for some and incredibly challenging for others. With over 47 episodes published in 2023 and an increase in listeners by 55%, it's fair to say that this season was a huge success. Plus it was streamed in 16 different countries including Singapore, Germany, the US and the UK. Thank...

In this episode, Shelley chats with Nicki Ursu on our role and responsibilities as leaders. Nicki, a seasoned Director of People and Culture in the health sector with 15 years of leadership experience, brings a wealth of passion for leadership to her role. Beyond her professional commitments, Nicki also runs a side hustle as a coach and facilitator for leaders, underscoring her deep dedication to...

In today’s conversation Shelley speaks with Daniele Iezzi, who is a senior leader on a mission, with a goal to redefine customer service from a traditional retail operating model to a seamless omni channel conversational commerce experience powered by great people and enabled by AI. Reflecting on his leadership journey, Daniele shares how, as an introvert, he navigated the challenges of stepping o...

In this episode, Shelley engages in a thought-provoking conversation with Deanna Cooney, a seasoned professional with over 20 years of experience in the acting and voice-over community. The discussion circles around the growing concern over the diminishing art of verbal communication among humans in the age of technology dominance, where texting and emailing has become more convenient than engagin...

In this discussion Shelley speaks with Karen Stein, a distinguished certified executive coach. Karen shares that “leadership is manifested through a series of acts or practices that we evidence and these are accessible to everyone”. The conversation not only reshapes the understanding of leadership, but also highlights the collective responsibility each person holds in contributing positively to t...

In this engaging conversation with Jamie Anderson, an accomplished professional with a multifaceted background spanning entrepreneurship, academia and keynote speaking, we discuss the profound significance of mentorship for leaders and individuals alike.  Hailing from Australia but currently residing in Belgium, Jamie shares his invaluable insights on the transformative power of mentorship, drawn...

In this episode Shelley has a thought-provoking conversation with David Fish, a globally renowned strategist driven by a desire to bring simplicity to the complex and make it easier to communicate the value of any solution.  They delve into the essence of human conversations… conversations that we think about, make connections through and find relevance and emotion in. One simple take away for all...

In this conversation, Shelley has the pleasure of delving into the world of transformation and strategy with Adam Bennett, the Principal of Great Change Consulting. With over three decades of experience at the forefront of navigating disruption, Adam's passion has been guiding individuals through the journey of change and transformation. He challenges that we have yet to peach peak change, dra...

Shelley loves a random conversation. Today’s guest is Kim O’Keeffe, who she met on a plane earlier this year on a trip to Brisbane. After a great conversation on the plane, they found they had a lot in common on their thoughts around leadership, professional growth and careers. Kim, the ever-curious and optimistic spirit, is currently the State Member for Parliament for Shepparton District. A true...

In this episode, Shelley speaks with Grayson James, a seasoned expert with over three decades of experience assisting Executives, Boards and Senior Management teams in enhancing their collaborative business performance. A common misconception is that effective collaboration hinges on the level of cooperation exhibited by our colleagues—a notion Grayson opposes, considering it a costly oversight. T...

In this thought-provoking episode, Shelley engages in a conversation with Ella Zhang, a dedicated strategic change maker, facilitator and executive coach with extensive experience in both fortune 100 companies and start-ups. The focus of their discussion is the profound link between self-care and success, delving into the correlation between inward self-awareness and its profound impact on outward...

Culture is something we could endlessly explore, there are so many different perspectives and opinions. In this episode, Shelley talks with Lisa Carlin about working within your culture, as opposed to changing it. Lisa is a strategy execution specialist and the co-founder of Future Builders Group, a network of organisational development specialists.  She works with Leaders to turbo charge their tr...

In this episode, Shelley speaks with Mei Ouw and Kylie Ryan, two remarkable experts in emotional leadership.  Shelley delves into the profound impact of emotions on the way we lead in the workplace and live our lives.  Mei, an esteemed executive coach and master trainer of NLP and Spiral and Kylie, the secret weapon behind elite-level coaching, particularly with entrepreneurs, are catalysts for gl...

In this chat, Shelley sits down for a second time with seasoned operational leader, Wayne Schembri, who has just started in a new role with RMBL after working for his previous organisation for over 17 years. At the time of this conversation, Wayne has only been in his new role for just a month, and shares some fabulous insights into his approach on culture, people, strategy, systems and processes....