The dojo.live show / Interviews with Visionaries Shaping Travel Tech

The core principles of Revenue Management haven’t changed, but the needs of modern Revenue Management teams certainly have. How does our technology need to evolve in order to keep up and adequately support them? Tess McGoldrick  is the Senior Vice President for the Travel & Hospitality vertical at  Revenue Analytics . In this role, she leads cross-functional teams to develop high-impact produc...

How can hotels shift from reactive RFP management to proactive revenue capture with automation and instant booking? As a hospitality veteran with more than three decades of experience in hotel operations, sales and revenue management,  Kristi White  has a pulse on the needs of the meetings and events business. She brings a wealth of knowledge and experience to her role as Vice President of Reporti...

How is AI-powered data engagement, driven by GPT and LLMs, transforming revenue management from a technical skill into a universal language? A seasoned business and technology visionary,  Alan Young  is the VP, Hospitality Strategy for  Infor . He is recognized for his provocative insight into how emerging technology impacts industries and how leaders can better connect with their customers and em...

How is RMS innovation redefining guest experiences, ancillary revenue, and AI-driven decision-making? Olga Tolle-Rodrigues  leads global partnership development for  IDeaS . She has a track record of serving organizations and deploying technologies and initiatives internationally through global alliances and channels. She is passionate about delivering business growth through a superior customer a...

In this dojo.live episode, hospitality experts Scott Pusillo, Josh Graham, and Shridhar Padmanabhan help hospitality organizations adapt for the future with the latest solutions, actionable advice, and inspirational stories from The Hospitality Show 2024, discussing: Defining and driving ‘impact’ and ‘innovation’ in hospitality Game-changing tech trends and innovations shaping the industry Predict...

Callum McPherson reveals how AI is ushering in the next generation of hotel guidebooks, providing tailored and localized experiences. Callum is the founder and CEO of Obvlo , an AI platform used by hotel and travel brands like Virgin Hotels to produce, maintain and personalize local area content for any destination on Earth. An avid traveller, following university Callum spent 4 months driving ove...

With the rising desire for authentic cultural experiences, how is technology evolving to enrich both travel and artisan livelihoods? Rana Saad  is an entrepreneur and innovator connecting cultures through technology. Rana Saad is the founder of  Tuzmo  – a startup that helps travelers and tourists find authentic, local artisans. He is a former Presidential Innovation Fellow at the White House. Pri...

How Bodhi has pioneered a new business category that manages all aspects of technology in common areas, guest rooms, and residences. Will Gilbert , originally from Fort Lauderdale, Florida, began his career in the tech industry at the age of 14, starting as a network engineer for an internet provider. Although he left college before completing his computer engineering degree, he leveraged his IT s...

From automation to instant booking - what tools are transforming the group travel experience for suppliers? Oral Muir Oral Muir  is the Vice President for Partnerships, Experiences, and Distribution at  Hilton Worldwide . In this role he has global responsibility for new enterprise partnerships, in-destination travel experiences and adventure offerings ranging from city tours to glamping and safar...

Now that the guest is here, are hotels ready to deliver an exceptional stay? Gregg Hopkins , Founder and President of  Get Hoppy Consulting , has nearly 40 years of international experience as a hospitality and travel industry professional and is known as a subject matter expert on strategic business planning, travel and hospitality technology, guest and customer loyalty, business growth developme...

How can automation, forecasting, and AI revolutionize your property’s efficiency, from budgeting to guest loyalty? Jill Wilder  is the President of  Aptech , a leading provider of enterprise accounting, business intelligence, and budgeting and forecasting solutions for the hospitality industry. She has worked in the hospitality industry for more than 40 years, 38 of which have been with Aptech. Wi...

Why does detailed accounting matter for hotels, and how can innovative hotel accounting software benefit your business? Jon Harden  joined M3 in 2017 and has 29 years of experience in the software and services industry. Jon’s background in technology sales includes banking and finance, custom software development, and hospitality technology. In his current role, Jon is the Sales Manager of the  M3...

How can hotels create personalized guest experiences from the moment of inspiration to pre-arrival? Gregg Hopkins , Founder and President of  Get Hoppy Consulting , has nearly 40 years of international experience as a hospitality and travel industry professional and is known as a subject matter expert on strategic business planning, travel and hospitality technology, guest and customer loyalty, bu...

How is climate change reshaping the travel industry and what does it mean for the future of global tourism? Marcus Räder  is co-founder and CEO of  Hostaway , the leading all-in-one vacation rental management software. Originally from Finland, Marcus has lived in many countries around the world including Sweden, Poland, and The Netherlands before settling in Canada. It was this passion for travel,...

From conferences to weddings, how can event planners make smarter, faster decisions? Jason Bond Jason Bond  is the Executive Vice President of Enterprise Event Solutions at  Prestige Global Meeting Source . With over 25 years of experience in the event agency industry, Jason has consistently been at the forefront of founding, growing, and leading event agencies. His passion lies in delivering clie...

In this "Behind the Booth at GBTA 2024" segment, travel industry expert Todd Arthur, Senior Vice President, North America Agency, Americas Delivery and Global Corporate Solutions at Sabre Corporation, discusses: The basics of New Distribution Capability (NDC) and its revolutionary impact on content distribution in the airline industry, enabling more personalized and efficient travel options. Sabre...

On this dojo.live show we will be talking about "How can loyalty and rewards and recognition companies add travel capabilities to their points programs without building a custom solution?" with Nowell Outlaw, CEO @ Switchfly. You can check out all the shows here: www.dojo.live/interviews/ #technology #culture #innovation #dojolive #Travel #Loyalty

In this series we are speaking about how a variety of companies in the Travel & Hospitality industry have embraced the use of AI technologies in both their internal operations and in the creation of their products. In the second episode, hospitality expert David Chestler and Data and Analytics expert Nagaraj Sastry are discussing:  Why the Hospitality Industry is or is not yet positioned to em...

Workforce travel is evolving: Discover innovative solutions reshaping the mobilization of workforce crews. Trevor’s  vision and strategy guides the dynamic growth of  LodgeLink , a Black Diamond Group business. Under his leadership, LodgeLink merges a deep understanding of remote workforce accommodation and transportation solutions and the technology needed to help serve a growing number of custom...

How can companies gain a competitive advantage by seeing how competitors grow, retain & engage with their users? Idan Vakrat  is a seasoned product and tech leader who oversees  Watchful  strategy and delivery of products, including engineering, product management, design, and analytics. Before joining Watchful, he was a Group Product Manager at Google, where he led the product efforts for Waz...

All you need to know in order to traverse AI implementation, including who is responsible for the implementation of AI technology within an organization, how to determine which AI technologies to implement and where, how to "sell" AI within an organization and as a B2B solution and the importance of tracking KPIs and iteration for future road mapping. David Chestler - President, ProVisio...

What strategies can you employ for post-implementation, including gaining valuable customer feedback and making informed decisions on road mapping and potential pivots in the AI strategy? President, ProVision Partners International [ Linkedin Link ] David Chestler is recognized as an icon of the global hospitality and travel industry, having forged a successful career in hotel technology that span...

How can authentic cultural experiences like artisan workshops redefine and enrich travel? Rana Saad  is an entrepreneur and innovator connecting cultures through technology. Rana Saad is the founder of  Tuzmo  – a startup that helps travelers and tourists find authentic, local artisans. He is a former Presidential Innovation Fellow at the White House. Prior to that, in his role as the North Americ...

How can organizations improve their app usage, entitlements, and spending? Andrej Safundzic  is the visionary CEO and Co-founder of  Lumos , the game-changing access management platform that has transformed the software spend landscape. Under his leadership, Lumos has pioneered innovative solutions for businesses, automating access requests, enforcing least privilege, and streamlining user access...

After the worthwhile process of empathizing, defining the problem, ideating, and prototyping it's time to implement your AI solution. Should you build or buy? What implementation challenges can you expect and how can you overcome them? What are some real-world examples of AI implementation in the hospitality industry? David Chestler - President, ProVision Partners International [ Linkedin Link...