The Doing Business in Bentonville Podcast

Discover the transformative power of servant leadership with Sam Dunn, as he joins Andy Wilson to dive into a profound journey from the halls of Walmart to the classroom at BYU's Marriott School.  Sam and Andy's conversation is a treasure trove of insights for those seeking to inspire and guide with humility and integrity. Sam brings a wealth of experience, and together, they unravel the...

Discover how InstaWork is transforming the gig economy landscape with insights from Christian Crynes and Ken Drish, who are at the forefront of this innovative platform.  What if retail businesses could solve high employee turnover with on-demand staffing solutions? Join host Andy Wilson as Christian and Ken share InstaWork's journey from its hospitality roots to its current role as a key pla...

Unlock the secrets to leading at the highest level with Megan Marshall of AIIR Consulting, who brings her expertise in executive coaching and organizational development to the latest episode of Doing Business in Bentonville.  Andy Wilson sits down with Megan for a fascinating look into the strategies that shape the world's most influential leaders and enterprises.  As the Chief Customer Offic...

When Sam Walton penned his now-legendary 1986 letter to his associates, he likely never imagined how it would echo through the decades, shaping the culture of a retail empire. Joining Andy Wilson to dissect this remarkable piece of corporate history is Sam Dunn, a former Walmart executive turned assistant dean at BYU Marriott School of Business, who brings a wealth of inside knowledge about the le...

Join us on a journey through the aisles of retail wisdom with Peggy Knight, the mastermind behind Woodridge Retail Group's innovative strategies.  Her heartfelt chat with Andy Wilson traverses her illustrious career, from her inception at Walmart to spearheading business development for the up-and-comers in the industry. Peggy's narrative showcases the pivotal role of smaller enterprises...

What if digital marketplaces could redefine the future of retail? Join DBB's Scott Benedict on the Digital Front Door for an enlightening conversation with Jim Okamura from McMillanDoolittle, as they unveil the transformative power of digital marketplaces, predicted to hit a global gross merchandise value of $3.8 trillion in 2024.  Discover the various marketplace models shaping the world, fr...

Ever wondered how that cereal box ends up on your breakfast table from across the country? This time, we're zooming in on the unsung hero of supply chains with Warp's co-founder and CEO, Daniel Sokolovsky. As he wittily flaunts a Nordstrom shirt that rivals his sharp industry insights, Daniel takes us on a whirlwind tour through the complex world of logistics, from the significance of SK...

Can smart cart technology revolutionize your shopping experience? Join DBB as Scott Benedict sits down with John Hopkins, the brilliant co-founder and chief marketing officer of HiCart Corporation, to uncover the cutting-edge innovations transforming retail environments.  Discover how AI-enabled digital shopping carts are reshaping the way we shop, from speeding up checkout processes to guiding cu...

Have you ever wondered what it takes to ensure product availability across multiple retail channels? Andy welcomes Mike Graen, a retail and CPG industry veteran with over 40 years of experience, who unravels the complexities of omnichannel retailing. Mike's journey from Procter & Gamble to Walmart and now leading Collaboration LLC reveals the pivotal role of collaboration among suppliers...

Prepare for a leadership revolution as AIIR's Derek Lusk joins Andy Wilson to dissect the complexities of pioneering leadership in the fluid corporate arena of today. Andy and Derek unravel the methodologies that pinpoint emerging leaders, emphasizing how integrity and adaptability have become non-negotiable traits in the decentralization era. In an age where data reigns supreme, Derek showca...

Unlock the transformative potential of artificial intelligence in your business with insights from Karen Kilroy, CEO of FileBaby, and Orson Weems. Karen, Orson and DBB's own Scott Benedict begin by exploring the current state of AI, discussing its pervasive integration across industries and the imperative need for responsible use. Hear Karen's firsthand experience in developing AI applic...

Unlock the future of retail in our latest episode featuring insights from industry experts Leon Nicholas and Kerry Bailey. Discover how the fusion of analytics, AI, and consumer behavior data is revolutionizing the shopping experience, propelling retailers like Walmart to new heights of customer engagement and ancillary revenue generation. Leon, Kerry and host Andy Wilson dissect the concept of th...

Ever wondered how supply chain management has transformed in the aftermath of a global pandemic? The latest DBB episode promises to enlighten you with insights from Rod Thomas, Associate Professor of Supply Chain Management at the University of Arkansas' Sam Walton School of Business. Rod's extensive experience in retail, including his tenure at Lowe's, brings a unique perspective t...

What if AI could take your retail success to unprecedented heights? In this episode, Chris Sheldon from CommerceIQ joins Andy to explore the remarkable world of algorithm-driven decision-making in retail. They dive deep into Walmart's phenomenal 21% e-commerce growth and compare it to other retail giants. Chris gives us an insider's look into how CommerceIQ helps e-commerce teams navigat...

Discover game-changing e-commerce strategies and the evolution of value in retail with our special guests, Leon Nicholas and Kerry Bailey. Leon, Vice President of Retail Insights and Solutions, brings a wealth of knowledge in connecting innovative packaging solutions to market demands. Meanwhile, Kerry, Vice President at WestRock, offers an insider's perspective on forging strong enterprise r...

Unlock the secrets to a thriving team in our latest episode, where David Gloss of AIIR Consulting takes us through the complexities of team effectiveness in today's changing workplace. Discover how to cultivate a garden of growth within your team—because, just like a well-tended home, the vibrancy of your team requires ongoing care and attention. David, with his MBA in International Business...

Curious about how two industry giants revolutionized retail? Join Andy Wilson as DBB navigates the dynamic history of the retail industry with Tom Muccio and Michael Graen, both of Procter & Gamble, who witnessed the transformation firsthand. Tom, Mike and Andy explore the fragmented retail markets before 1987 and the rise of game-changing discounters like Walmart and Target. Tom provides a un...

Ever wondered how a retail giant like Walmart stays ahead in the fast-evolving world of customer service and technology? Listen in as Donna Morris, Walmart's Executive Vice President and Chief People Officer, unveils the secrets behind Walmart's transformative work environment. From the skyrocketing number of personal shoppers to their pioneering skills-based approach to employee develop...

Discover the revolutionary world of dynamic personalization in e-commerce with experts Scott Benedict and Andy Wilson, who unravel the secrets behind technology that customizes shopping experiences to individual consumers. The two retail veterans will guide you through the magic of algorithms that meticulously analyze browsing and purchasing behaviors to deliver tailor-made recommendations on prod...

Unlock the secrets to masterful leadership with Andrew Smith, the visionary behind AIIR Consulting's leadership development initiatives. Andy Wilson sits down with Andrew to unravel the threads of effective leadership in an ever-evolving business landscape. Smith's profound insights stem from a deep understanding of industrial organizational psychology, which AIIR Consulting leverages to...

Discover what happens when the corporate world of retail collides with the competitive sphere of talent acquisition in Northwest Arkansas. Scott Crossett, the knowledgeable CEO of Cameron Smith Associates, joins Scott Benedict for a compelling conversation about the challenges and strategies of thriving in a job market where retail titans like Walmart and Sam’s Club hold sway. As Scott and Scott t...

Discovering strength in adversity isn't just a lofty ideal; it's a reality that many of us face. As we navigate through the ebb and flow of life's toughest moments, my co-host, Celia Swanson, and I reveal the transformative power of 'falling forward.' Celia, with her wisdom from "Gracious and Strong," shares her narrative and the enduring teachings of Eleanor Roo...

Get ready to unlock the transformative power of supply chain management through the lens of Ship Angel's innovative software solutions, as Josh Saffran and the Plug and Play crew  welcome skilled navigator of the shipping world, Graham Parker. Embark on a journey with us as Josh and Harvey start with some playful banter in "Two Lies and a Truth" about startup names before sailing in...

Have you ever wondered what it's like to rise from a life of stark limitations to one bursting with opportunities? Jenny Jing Zhu, the dynamic founder of Lush Décor, has lived this transformation. Today's episode takes you on an epic journey from a small village in Shandong, China, to the heart of New York's fashion world. Jenny's tale is a vivid depiction of overcoming cultura...

Embark on an enlightening quest with Jonathan Kirschner, the visionary behind AIIR Consulting, as he unveils the essence of servant leadership in our compelling four-part series. Drawing from his rich background in psychology and organizational behavior, Jonathan shares his transformative journey from a keen scholar to a paramount figure in the realm of executive coaching. Our conversation navigat...