Carl Orsbourn

The Digital Restaurant

Business EN ↓ 118 episodes

The latest on technology affecting the restaurant industry - for better and for worse.

Author

Carl Orsbourn

Category

Business

Latest episode

Mar 19, 2026

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Episodes

How is spatial computing going to affect restaurants? 12.02.2024

Send us Fan Mail Get ready to explore the seismic shifts affecting your favorite dining spots as Meredith and I, Carl, guide you through the evolving landscape of the restaurant industry. As Google repositions itself, stepping away from being a middleman in online food ordering, we unlock the repercussions for restaurants and their relationship with tech giants. We don't just stop at a surfac...

Revolutionizing Pizza Delivery: Stellar Pizza's Robotic Trucks Speed into the Future 06.02.2024

Send us Fan Mail Step aside, traditional pizza delivery—there's a new slice in town, and it’s rolling your way. Join us as we sit down with the visionary Benson Tsai of Stellar Pizza, whose fully automated mobile food trucks are dishing out pizzas faster than you can say "extra cheese, please." Benson, who's traversed from the electric vehicle industry to a SpaceX collaboration...

Will the Rabbit R1 impact restaurants? 29.01.2024

Send us Fan Mail Unlock the future of dining as Meredith and Carl dissect the evolving tastes of the restaurant industry, analyzing shifts in customer ordering habits and the ingenious ways full-service venues are adapting. As off-premise sales maintain their stronghold, with delivery dwindling and takeout holding firm, we bring to light the rise of direct online ordering and its stronghold on the...

Holistic Technology: Build Digital Ecosystems for Growth - An Investor's Perspective with Anand Gala 22.01.2024

Send us Fan Mail Join Carl and Meredith in a fascinating discussion with Anand from Gala Enterprises, recorded at the CREATE conference for Nation's Restaurant News. This episode delves into the critical path to digital maturity for restaurants and the role of technology in this evolution. Anand shares his unique perspective, having grown up in the restaurant industry and now investing in res...

Drone Delivery Is Happening Now 15.01.2024

Send us Fan Mail Ready to envision the future of dining? This week, we're slicing into how Walmart's cutting-edge drone delivery could be a game-changer for the restaurant industry. Imagine your favorite meals flying to your doorstep! We dissect Walmart's innovative approach, servicing 1.8 million households, and its ripple effect on everything from kitchen layouts to inventory mana...

DISRUPT YOURSELF: Building the Future of Restaurants with Digitally Native Brands at Dom Food Group 09.01.2024

Send us Fan Mail Ever wonder how restaurants are adapting to the rapidly changing world?  Join us in this enlightening episode of The Digital Restaurant Podcast as we dive into the future of the restaurant industry with our special guest, Mario Del Perro, a visionary from DOM Food Group and co-creator of Mendocino Farms.  Mario shares his unique perspective on the future of the restaurant industry...

What is set to have an amazing 2024? 01.01.2024

Send us Fan Mail Ever wondered how your favorite burrito bowl or frappuccino is mirroring the likes of Amazon or eBay? Buckle up, as we take you through the evolution of digital restaurants, transforming into behemoths of personalized marketing and e-commerce efficiency. We're serving up a hearty discussion on the seismic shifts that Starbucks and Chipotle have made, and we're slicing in...

Be Guest Centric: Shake Shack's Art of Merging Hospitality with Digital Integration 26.12.2023

Send us Fan Mail In this episode of The Digital Restaurant podcast, we're excited to share our conversation with Steph So, the Head of Digital at Shake Shack. With a rich background in e-commerce spanning across various industries, Steph brings a unique perspective to the fast casual dining scene. Shake Shack, a leader in innovation within the restaurant space, has been a trailblazer in integ...

Masters of the F&B Universe (F&B tech leaders reflect on 2023 and forecast 2024) 18.12.2023

Send us Fan Mail Ever wondered how the restaurant industry is evolving amidst the shockwaves of the pandemic and soaring labor costs? Brace yourselves for an enlightening conversation with industry mavericks - Zach Rash, co founder and CEO of Coco Robotics, Seth Cohen, president of Sweetfin, Jim Goodman of Bevy and Glenn Gerlich of Loop AI, and of course the irrepressibly impressive Alex Canter an...

Grow Topline: Virtual Restaurants and their untapped potential 12.12.2023

Send us Fan Mail Time to navigate the exhilarating world of virtual restaurants with Geoff Alexander, the entrepreneurial leader behind WowBao. This intriguing episode promises to dive into the finer details of this revolutionary sector, where we discuss the triumphs, the challenges, and the sheer potential that lies within. Geoff's passion for this space is infectious as he spills the beans...

The Ghost Kitchen Pivot, The Blurring of FoH & BoH and why should restaurants keep an eye on Walmart. 04.12.2023

Send us Fan Mail In the latest episode of The Digital Restaurant podcast, we delve into the ever-evolving landscape of the restaurant industry, particularly focusing on the technological innovations reshaping dining experiences. Our discussion begins with the intriguing shift in the ghost kitchen segment, highlighting notable industry players like Kitchen United and Crave. We explore whether the c...

Optimizing Throughput: Unlocking Restaurant Complexities and Innovations with Robin Robison at Modern Market Eatery 28.11.2023

Send us Fan Mail Ever wondered how restaurants manage the intricate dance of creating an exceptional dining experience while navigating the challenges of modern-day operations? This episode will be your backstage pass to that world, featuring Robin Robertson, the COO of Modern Market Eatery. Robin uncovers the sheer complexity of restaurant operations and enlightens us on how the guest experience...

Vegetarian Automation, The End of Lunch and Meyer’s not Qu’ing his investment into Qu 20.11.2023

Send us Fan Mail Did you ever wonder how the future of food delivery would look like? Brace yourself as we dive into a fascinating discussion about the ongoing consolidation of the restaurant and off-premise industries. We'll be talking about HelloFresh and Nestle's new strategic moves and what they mean for your dinner table. Break down the ins and outs of HelloFresh's bold move to...

Mine Data: Mastering the Art of Data in the Restaurant Industry with Andrew Smith of Savory Fund 14.11.2023

Send us Fan Mail The fascinating world of data within the restaurant industry unfolds with our expert guest, Andrew Smith, the co-founder of Savory Fund. His unique insights, stemming from an impressive blend of tech and restaurant industry experience, truly bring to light the enormity and complexities of data management spanning across multiple restaurant brands. Can you grasp the concept of data...

Unpacking DoorDash's Tipping Policy & Exploring Tech Advances in Wingstop and Starbucks 06.11.2023

Send us Fan Mail In this week's episode of The Digital Restaurant podcast, Carl and Meredith cover three main topics. First, DoorDash is testing a feature that reminds users to tip their drivers, addressing the challenge of high delivery costs. Wingstop is making a big investment in technology, creating a platform called "My Wingstop" to personalize customer experiences in-store and...

Convert Fans: Driving first party channel success with Slutty Vegan 31.10.2023

Send us Fan Mail How do you build a food empire with a provocative name and a loyal following? You'd surely like to hear from Jason Crain, the President of Slutty Vegan, about the brand's meteoric rise and the strategies that helped them drive conversion and traffic. This episode will let you peek behind the curtain to see how big brand experience with the likes of Amazon and Shazam has...

Cyberattacks, a $14M investment into MoonBowls and which restaurants top the off-prem satisfaction report? 23.10.2023

Send us Fan Mail Cyberattacks, a $14M investment into MoonBowls and which restaurants top the off-prem satisfaction report? All these headlines and more represent our thoughts and views on the world of restaurants, technology and off premise food in our round up of last week’s hot news stories - subscribe today to The Digital Restaurant and register at www.deliveringthedigitalrestaurant.com for mo...

Be Found: Behind the Success of Home State on DoorDash 17.10.2023

Send us Fan Mail Ready to uncover the secret sauce that propelled a local Los Angeles restaurant chain to the front page of DoorDash? Our conversation with Landon Kelley, from HomeState, reveals the strategic decisions and operational excellence that catapulted this thriving establishment to new heights on the popular delivery platform. Landon enlightens us on how they leveraged user feedback, nur...

Wonder buys an apron, How Amazon's anti-trust suit affects restaurants and a $24M Blackbird Boost 09.10.2023

Send us Fan Mail Wonder buys an apron, How Amazon's anti-trust suit affects restaurants and a $24M Blackbird Boost. All these headlines and more represent our thoughts and views on the world of restaurants, technology and off premise food in our round up of last week’s hot news stories - subscribe today to The Digital Restaurant and register at www.deliveringthedigitalrestaurant.com for more...

What triggers loyal guests? Why stored value matters? And a Panda is getting sold in Asia 25.09.2023

Send us Fan Mail What triggers loyal guests? Why stored value matters? And a Panda is getting sold in Asia All these headlines and more represent our thoughts and views on the world of restaurants, technology and off premise food in our round up of last week’s hot news stories - subscribe today to The Digital Restaurant and register at www.deliveringthedigitalrestaurant.com for more bonus content....

Voice AI, Mobile pick up lanes and getting Phygital with the Tillster Report 11.09.2023

Send us Fan Mail Voice AI, Mobile pick up lanes and getting Phygital with the Tillster Report. All these headlines and more represent our thoughts and views on the world of restaurants, technology and off premise food in our round up of last week’s hot news stories - subscribe today to The Digital Restaurant and register at www.deliveringthedigitalrestaurant.com for more bonus content. Articles me...

Generative AI cookies, Catering & Pizza Vending on the rise, and Deliveroo merges fulfilment channels 28.08.2023

Send us Fan Mail Generative AI cookies, Catering & Pizza Vending on the rise, and Deliveroo merges fulfilment channels. All these headlines and more represent our thoughts and views on the world of restaurants, technology and off premise food in our round up of last week’s hot news stories - subscribe today to The Digital Restaurant and register at www.deliveringthedigitalrestaurant.com for mo...

Dine in is out at McDonalds, The Losers of the Mr Beast Fight and GoTab adds $18M to the check 14.08.2023

Send us Fan Mail Dine in is out at McDonalds, The Losers of the Mr Beast Fight and GoTab adds $18M to the check. All these headlines and more represent our thoughts and views on the world of restaurants, technology and off premise food in our round up of last week’s hot news stories - subscribe today to The Digital Restaurant and register at www.deliveringthedigitalrestaurant.com for more bonus co...

How inflation is impacting loyalty, Is big-tech stifling innovation and how is automation helping Sweetgreen see a 5 point hike in margins 31.07.2023

Send us Fan Mail How inflation is impacting loyalty, Is big-tech stifling innovation and how is automation helping Sweetgreen see a 5 point hike in margins.  All these headlines and more represent our thoughts and views on the world of restaurants, technology and off premise food in our round up of last week’s hot news stories - subscribe today to The Digital Restaurant and register at www.deliver...

Delivery Math, Avocado Peeling and Domino's join the marketplace party 17.07.2023

Send us Fan Mail Delivery Math, Avocado Peeling and Domino's join the marketplace party. All these headlines and more represent our thoughts and views on the world of restaurants, technology and off premise food in our round up of last week’s hot news stories - subscribe today to The Digital Restaurant and register at www.deliveringthedigitalrestaurant.com for more bonus content. Articles men...

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