The Detailing Business Class Podcast

Do you get nervous or anxious when it comes to talking with a potential customer on the phone or in person? It’s normal for you to tense up as you’re not accustomed to talking to people about your services and prices. In this episode, I’ll share with you how I communicate with my customers whether it’s talking on the phone, through email or text, and when I’m dealing with them in person.  If you e...

Working on one vehicle can already be intense and demanding. What about when you have two, three or four vehicles at a time? That’s when you’re working a 10+ hour day trying to finish everything before the sun goes down. If you have someone helping you, this can go much faster and you can be much more efficient. But even then, you’ll want to have a system in place. In this episode, I share a few t...

You want to be known as a reputable and professional detailer that provides nothing but the best services in your area. Do you achieve that by getting trained and certified by specific brands or companies? Will you be able to charge a higher price if you're an authorized installer for a specific type of ceramic coating? In this episode, I'll share my thoughts on what you can do (and what...

When working on a customers vehicle, regardless of the service, you'll feel an urge to clean and detail the car to the absolute best condition possible. If you're being paid to do so, that's great. However, a lot of times we fall into a mental trap and believe the only way a customer is going to be happy with our work is if we remove every last stain or if we polish out every scratc...

When you start your business, do you really have to put in 40+ hours a week? Are you even able to do this as a part-time business when you have a full-time job or you’re a full-time student?  It seems as if when someone decides to start their business, their life has to do a complete 180. In this episode, I’ll discuss what you can do to ease your way into starting your business and how to plan you...

Should you charge an additional fee if the vehicle is in bad condition? Do you charge a pet hair removal fee? What happens when you under-price your work?  In this Quick Tip Wednesday episode, I’ll discuss how to price your services based on the condition of the vehicle (even when you haven’t seen it).  If you enjoyed this episode and it helped you in some way, I’d love to hear about it. Take a sc...

Sooner or later, a customer will have some sort of complaint or criticism over your work. No detailer is immune to this experience. As much as you try your best on each detail, there’s always room for error (and growth).  So what do you say when a customer isn’t happy? How should you react to this experience? What if they leave you a bad review? In this episode, I’ll share my experiences and advic...

Do you absolutely need a generator or pressure washer to service customers and make money? It seems like a lot of people that want to start their business are stuck in this phase.  Instead of taking action, you’re researching the best pressure washer, the most affordable generator, and possibly even looking for a van or truck to carry the equipment. In this Quick Tip Wednesday episode, we’ll look...

Will you grow your business faster if you have customers come to you or if you go to the customer? Should you invest in a shop or upgrade to a new van? In this episode, I’ll share what you should do when you’re first getting started (and what to do if it doesn’t work in your favor).  If you enjoyed this episode and it helped you in some way, I’d love to hear about it. Take a screenshot of you list...

Is your business journey going to be a walk in the park? No, not at all. There’s going to be more downs than ups the first couple of months (or even years). I started my business in 2011 and I still struggle with problems.  In this week’s Quick Tip Wednesday, I talk about why you should continue to show up and work on your business everyday regardless of what you’re going through.  If you enjoyed...

Will you be more successful with your detailing business if you start with $5,000 instead of $500? Can you really purchase everything you need before you get started?  This is one of the first obstacles you’ll face in your business. Many people will wait weeks or months to save up enough money to get the supplies they need to offer services. In this episode, I’ll show you why your initial financia...

When is the right time to buy a generator? Should you get a generator or a pressure washer first? That's what we'll be covering in this Quick Tip Wednesday episode.  If you enjoyed this episode and it helped you in some way, I’d love to hear about it. Take a screenshot of you listening on your device, post it to your Instagram Stories, and tag me, @detailgroove. Are you ready to start yo...

The more detailing services you offer, the more opportunities you have to sell a customer. Is that true? How many services are too many? If you’re like me when I first started, you have a list of a dozen services you can offer.  That’s not always the best plan of action. If you can keep things simple, it becomes much easier and efficient to sell your services.  If you enjoyed this episode and it h...

Have you and your best friend talked about joining forces and starting a detailing business? You might think it’s a great idea and partnership since you two have known each other for so long and work great together. But oftentimes, that’s not usually how it turns out over the course of a few months or years when you go into business with each other. Friends and business, especially co-owning one,...

I’ve seen this question come up more and more so I dedicated this episode to answer the question, “Why did you start your business? What did you do to grow it? How was it when you first started?” Honestly, I was a bit hesitant about creating an episode on this topic since it seems very self centered, but I know a lot of you are curious about it so here we are. Here's a trip through the journe...

Should you work 12 hour days in order to be successful? Do you always have to be on hustle mode to be successful? It sounds great, but oftentimes, it ends going wrong. Then you look back at all the work you put in and realize you didn’t make much progress. In this episode, I share with you how to work on your business to maximize your potential and results without getting burnt out in the process....

Are you having a hard time growing your business because there's too many detailers in your area? Are you losing customers to detailers undercharging your prices? This seems to be a major concern for many people starting their business. In this episode, I share with you my thoughts on what to do with competition and why it doesn't take up too much of my time or energy. By the end of this...

What's the most important part of your business? Is it getting a professionally made logo? Becoming the best detailer in your area? Trademarking your business name? Eh, none of those.  The most important thing you need to focus on is getting people to actually pay full price for your detailing services. That's it. In this episode, I'll lay out key information you need to know in ord...

What's the point of starting your own business and going on this venture if you're just going to follow what everyone else is doing? From the questions I get, it seems as people only want to do what others are doing. That's now how it should be. In this episode, I talk about why you need to focus on running your business the way you want it to be done. It's okay to do things di...

If you've wanted to start your detailing business, why haven't you done it? Are you waiting that one other thing before you actually take action? Are you lining up all your ducks in a row before you commit to taking the first step? In this episode, I'll share my thoughts on what's really holding you back from starting and the mentality you need to have to move forward.  If you...