The Dental Billing Podcast

Got questions? Send Ericka a Text! Can 60% of your dental practice's patients truly benefit from periodontal treatment? Uncover the eye-opening statistics and essential benchmarks we reveal in this latest episode. We dive into the crucial aspects of periodontal care, from understanding the CDC's findings to mastering the formula for calculating your perio performance. We also touch on co...

Got questions? Send Ericka a Text! Ever wondered how to elevate your dental practice's perio performance percentages? This episode promises actionable strategies that can transform your approach to periodontal care. We begin by breaking down the concept of perio performance percentage and its critical role as a key performance indicator. This isn't about singling out individual hygienist...

Got questions? Send Ericka a Text! Is your hygiene department underperforming when it comes to periodontal care? Join us for an eye-opening episode where we uncover the essential steps to recalibrate your hygiene department for optimal perio performance. We promise you'll learn how to establish consistent perio charting and treatment planning protocols, empowering your hygienists with the kno...

Got questions? Send Ericka a Text! Unlock the full potential of your dental practice with expert insights from Jennifer Lyman, our esteemed hygiene coach at Hidden Dental Profit. Together, we're cutting through the noise to bring you a comprehensive series on periodontal performance—an area too crucial to ignore. Our discussion goes beyond the surface, as we dissect perio performance percenta...

Got questions? Send Ericka a Text! Embark on a voyage through the complex seas of dental billing where precision and integrity are your most trusted navigators. We dissect the treacherous practices of billing for insurance benefits instead of actual services, exposing the hidden icebergs of fraud that could sink your dental practice's reputation. From the misuse of X-ray codes to the critical...

Got questions? Send Ericka a Text! Unlock the secrets to a thriving dental practice with our latest episode, where we delve into the world of insurance profiles and KPIs with a laser focus on the top PPO plans that are shaping patient volume. Ever worried if your patient counts are accurate? We tackle the crucial task of cleaning up patient data, ensuring the numbers you see reflect the active pat...

Got questions? Send Ericka a Text! Have you ever felt overwhelmed by the labyrinth of billing and coding in your dental practice? Prepare to navigate this complex terrain with confidence as we dissect the art of billing department optimization. Our conversation steers you through the process of decluttering your practice management software, much like tidying a hoarder's abode. We confront th...

Got questions? Send Ericka a Text! Ever wondered how a seamless transition from a clinical role to office management is made? This episode is your golden ticket, packed with advice from my personal journey managing multiple dental practices. Anchoring this episode is a deep dive into the importance of understanding management principles within the dental industry. We'll share the challenges a...

Got questions? Send Ericka a Text! How would you like to get inside the mind of the legendary Howard Farran, founder of Dentaltown and author of Uncomplicate Business? We've got an enlightening chat with Howard on this episode, revealing the inspiration and journey behind creating Dentaltown, an empowering online community and mobile app for dental professionals. Howard unpacks the power of D...

Got questions? Send Ericka a Text! Are you leaving money on the table due to incorrect dental billing? Ever wondered how diagnosis codes can make a difference in your practice? As your host, Erica Aguilar, I bring to you a comprehensive guide on the significance of these codes and how to pick the right one from the CDT book. We delve into the importance of documenting a diagnosis during the exam f...

Got questions? Send Ericka a Text! I've had the opportunity to sit down and have a deep and enlightening conversation with Jennifer Lyman, a devoted dental hygienist with a heart for recognizing signs of sleep apnea in children. It was fascinating to hear about her journey and how her experiences have shaped her practice and fueled her passion for educating others about sleep apnea, a potenti...

Got questions? Send Ericka a Text! Do you ever wonder about the intricacies of insurance claims and the importance of having proper documentation in dental practices? We bet our guest today, Dr. Roy Shelburne, can shine a light on that. A seasoned dentist, practice owner, and survivor of a healthcare fraud conviction, Dr. Shelburne's story is striking, a true eye-opener for other dental profe...

Got questions? Send Ericka a Text! Do you ever find scrubs irresistible? Kiera did, and her love for scrubs steered her into a fascinating journey through the dental industry. Today, she takes us through her evolution from a dental assistant in Utah, all the way to owning her own practice and establishing the Dental A Team. This company is Kiera's brainchild, dedicated to aiding dental office...

Got questions? Send Ericka a Text! Ever wondered why so many dental claims get denied and overlooked? This episode takes you behind the scenes of dental billing and claim appeals with Morgan, popularly known as Front Office Friend, who brings an impressive 11 years of experience in the dental field to the table. Morgan's lifelong love for dentistry drives this insightful discussion as we dive...

Got questions? Send Ericka a Text! Get ready to demystify the labyrinth of dental billing changes coming in 2024! You'll gain invaluable insights into the American Dental Association's new service category, Sleep, and how this addition increases the dental categories to a total of 13. We'll break down how these extra codes can lead to more precise interactions with providers and pat...

Got questions? Send Ericka a Text! Are you ready to navigate the world of dentistry with no background whatsoever? Imagine learning everything from dental administration ABCs to a PhD level understanding in just six months. Welcome to the Front Office Lab, our unique dental front office training program where we equip you with a wealth of resources, assignments, and in-depth trainings. In this jou...

Got questions? Send Ericka a Text! Growing up as a daddy's girl, Martell Coke faced incredible obstacles, from a family of 10 siblings to surviving a tough childhood without amenities such as toothbrushes or clean drinking water. But through determination and a fierce passion for education, she defied the odds and became an accomplished dental hygienist. Join me in this powerful episode as we...

Got questions? Send Ericka a Text! As a Dental Billing Coach, I often have the pleasure of meeting other dental coaches who focus on the billing department. I love to discuss the challenges they see with the revenue cycle and how they address them. Some of the coaches I have met with, have extensive backgrounds in dentistry and recently took the leap into "dentalprenuer-ship".  This is t...

Got questions? Send Ericka a Text! In this week's episode, Ericka has a conversation with Dr. Joshua Golden D.D.S. about his perspective on dental billing challenges in his practice. Dr. Golden has a beautiful practice in Sunrise, Florida called West Sunrise Dentistry. He takes pride in providing his patients with top-level dentistry. Insurance reimbursements are simply not cutting it when it...

Got questions? Send Ericka a Text! Do you prepare for your patient's appointments with a chart prep checklist? What about using a routing slip?  In this episode, Ericka talks about the use of a routing slip and how you can create ease of flow by leveling up your chart preparation process. Want a copy of the routing slip that Ericka uses with her clients? Send Ericka an email and let her know...

Got questions? Send Ericka a Text! Part 2 of day 1 inside the lab!  In this episode, Ericka continues to walk her students through the dental coding guide.  Did you know that dentistry is divided into 12 categories of service? It is! As a dental biller, it is important to understand how to navigate through each category when you are looking for a code. This becomes even more important when you are...

Got questions? Send Ericka a Text! Have you ever wanted to learn dental billing?  In this week's episode, we share our first session in our new group coaching program The Dental Billing Lab.  This group training is designed for individuals with little to no experience in dental billing.  Got questions?  Email Ericka: ericka@dentalbillingdoneright.com See you in this episode, friends!!! Intere...

Got questions? Send Ericka a Text! In this quick episode, Ericka talks about the differenc between D0150 vs. D0180 and why most offices are not utilizing D0180. She also get's into D4355 and the appropriate code to use in that situation.  We hope you enjoy this shorty episode!  Email Ericka: ericka@dentalbillingdoneright.com Interested in a Demo of Dentiq - The Billing Command Center? Get on...

Got questions? Send Ericka a Text! Have you ever taken a moment to examine how you are managing the dental revenue cycle? In this episode, Ericka examines the dental revenue cycle and shares the areas she sees teams struggle to manage. From scheduling to closing the claim and everything in between, you're going to want to take notes for this one!  Got questions for Ericka?  Email: ericka@dent...

Got questions? Send Ericka a Text! Do you know what Locum Tenens is and how it applies to us as billers? This is when we hire a temporary doctor to cover the practice for a few days or weeks. Maybe our owner is going on vacation or had an emergency and needs time off but we do not want to stop production. Don't do what most offices do and bill with the owner as the treating dentist in box #53...