The CVC Home Service Success Network

One of the expenses of managing a home service business is the cost of workers comp insurance where the premiums seem to rise drastically year after year, often presenting a cost that is hard to believe. Nothing is worse than having that insurance audit and the insurance comes to you with a bill for the increased premium that you have no choice to pay. But one of the ways that can cut this pain is...

Success in business requires the business to understand the customer, what they want and what are the fears they have. It is impossible to build trust and a relationship if we do not understand the customer's needs and fears. There is a long list of things that come from understanding the customer. Join us as we discuss this and provide answers for how to gain this understanding. The CVC Home Serv...

If a natural disaster should strike in your area are you prepared with an action plan, or will it be panic on your part. This past week has shown that the disruption of our lives and businesses can be truly devastating. The Boy Scout Motto, Be Prepared is one to keep in mind. On today's episode we will discuss how to prepare and what actions to take to survive with both your business, your team me...

Workplace accidents will often result in chaos, confusion and stress. What if the result is a fatality? How are you prepared with your action plan to deal with this if it hits? The chaos and confusion can be simply overwhelming, Just think, are you, as a manager, truly prepared if this occurs? What will be your process as you navigate through the chaos? Who will yu lean on to help you navigate the...

One of our biggest failures in life will often be our lack of implementation of our great ideas and they simply wither on the vine, or in our brains. But what is our reason for the failure to implement, is it that we have a fear of failure, or perhaps do not think we have the skill to implement, or are there other reasons. Join us on this episode of The CVC Home Service Success Network as we have...

In order to have a team of A Level players, there is a requirement of many things, chief among these is the need for a well trained workforce, this takes more than one and done, rather there is the need for continuous ongoing training to take them and keep them performing at the highest level to deliver your customer promise to your customers. Join us for this episode of The CVC Home Service Succe...

With Labor Day here, it is now showtime for those in the chimney and fireplace industries. So the topic for today is Are You Ready For Showtime? But Showtime is actually something that we face every day in business. The CVC Home Service Success is a presentation by CVC Success Group, we hope this is a time of value for everyone who tunes in today.

Every business has weaknesses, we just get used to them and operate with these weaknesses. But one of the ways to build the business of your dreams is to eliminate the weaknesses. On today's episode of The CVC Home Service Success Network this is our topic, and we will provide you with proven answers to the weaknesses that can forge your business into the one you dream of. The CVC Home Service Suc...

In today's world many home service companies are now starting to hire remote workers to do many of the CSR and Dispatch duties for their companies. This can open you up to talent that may not live in your market area. There are advantages and disadvantages to the concept. Join us for this episode of The CVC Home Service Success Network as we interview Lee Roff of Lords Chimney who has relied on re...

What are the whispers? These are the voices inside of your head that tells you what to do, shares the bright ideas that can move you to the level you aspire to reach. Other times they may tell you that change is required. Often the whispers tell you something that may take you to an uncomfortable place, or may require pain to be ensured. But often the whispers provide you the path to follow, of ho...

The goal of many business owners is to build the business that they dream of. On this episode of The CVC Home Service Success Network we have as our guest a guy who has done this, he has built the business of his dreams providing both chimney and HVAC services. His name is Richard Tattershall and he recently completed and moved into his new building in Skiatook Oklahoma. To accomplish his goal he...

So often the leading excuse we simply do not have the time, but while some are overwhelmed with the work to be done, while others get stuff done. Often the problem is not a lack of time, the true story is that it simply is not a priority. Today our topic is how to set up the priorities to make stuff happen. The CVC Home Service Success Network is a presentation of CVC Success Group, our goal is to...

One of the goals for any manager is to have a team of subject matter experts that amaze the customer, and have the goal of being the best they can be. But how do you manage to build this team of A level players and to turn B level and C level players into A level players who make success a reality? The CVC Home Service Success Network is a presentation of CVC Success Group, our mission is to provi...

In today's episode of the CVC Home Service Success Network we will discuss recruitment tips to grow your team to the level you have as your goal.. Hiring and recruiting remain a leading challenge that many managers continue to have as a challenge. Let's come up with processes that may work for you. Our guest today is Doug Jones who has implemented some processes that may appeal to prospects for em...

Let's face it, equipment is a needed requirement for a home service company, without trucks and equipment you are dead in the water. But how do you make this happen, the cost of vehicles has risen dramatically to the current state of the economy. So how do companies handle this and buy trucks and equipment to use in the business, trucks wear out and have to be replaced, they don't last forever and...

In the world of home services, Tommy Mello has reached the status of being the most influential person in the industry. He is assisting others through his books, his broadcasts, and through his in-person events. Listen in as Tommy answers our questions on how to make progress in your life and your business, helping you to find the path to your personal and business dreams. The CVC Home Service Suc...

Our bodies have a way of telling us something is wrong, but often we decide that we need to power through, it could be because of our commitments to others, or it could simply be that we make a decision to simply power through it, and at times it can lead to disastrous results. So join us on this episode of The CVC Home Service Success Network as we delve into how to handle the warning signs, and...

One of the most difficult tasks a person will ever face is the pain of change, it takes a mindset and a commitment to make it happen. Often change occurs because the pain one is living in is more painful than the pain that one will undergo to go through the required change. But if we are to reach our goals in life we must power through. Join us for this broadcast where we talk with Steve Sobczak w...

Our guest in this episode is Brian Burton, the host of the podcast Waste No Day. In this episode we delve into the mindset and systems that will drive a person to make the decision that they will not waste the day ahead of them, listen in a we delve into the mindset to profit and not founder and waste another valuable day in your life! The CVC Home Service Success Network is a presentation of CVC...

At times, due to seasonality, it can be a worthwhile thought: Is It Time To Diversify Our Offerings? Join us on this episode of the CVC Home Service Success Network as we discuss diversification of our offerings. In this episode of The CVC Home Service Success Network we discuss the good and bad sides of diversification and the ways to make it a success for you and your company.   The CVC Home Ser...

In today's world we are seeing a significant rise in anxiety and depression that is affecting our businesses. It is resulting in a loss of productivity, absenteeism and a host of other issues that affect both our businesses and other members of the workforce. We see this leading to drug and alcohol use. Often we see where people simply cannot come to work today as they just cannot deal with it. We...

All too often we think that success is due to luck or due to some magic formula, but when we study success, it is evident that it takes commitment on the part of the person who achieves, the ability to get knocked down and get right back up, or the person who spends his time sharpening his axe to prepare for the job ahead.   The CVC Home Service Success Network is a presentation of the CVC Success...

SMS (Short Message Service), also known as text, is a new way that many companies are finding that will promote their products and services to customers. It can be used in a variety of campaigns. Today we interview Justin Judd of CHIIRP, a company that many are using to do their text marketing. Plan to tune us in to get the latest updates on how text marketing works and the results you can expect...

We often hear of the success stories of people who have moved to the next level, and usually it is after they have made the transition, but what about a guy who is in the transition stage, how does he deal with the issues involved, how does he effect the change? So today we will have as our guest a guy who is in this transition to the next level, going through the steps and the pain involved! Our...

2024 seems to be a case of massive disruption of many businesses across the USA. Today we will talk about the disruptions that are driving chaos among the business managers across the board. The CVC Home Success Network is a presentation of CVC Success Group with the goal of sharing processes with the managers of home service businesses.