The CUInsight Experience

“I can give you the blueprint, but you’ve got to own your own development” - Ty Muse Welcome to episode 212 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight , and Jill Nowacki, President and CEO of Humanidei . This episode is sponsored by The Sheeter Group - a leading executive benefits firm that meets your retention and succession needs. This includes non-...

“We must really control the inputs we are taking into our brain.” - Lauren Culp Welcome to episode 211 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight , and Jill Nowacki, President and CEO of Humanidei . This episode is sponsored by Alacriti —a leading payments fintech helping credit unions compete with challenger banks and digital wallets. Alacriti delive...

“...You establish trust with your team by being... willing to be vulnerable enough to, as a leader... to say... that's something that I hadn't thought about. That is an expertise that I don't have right now.” - Greg Michlig Welcome to episode 210 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com , and Jill Nowacki, President and CEO of Hum...

“Leaning into your best self—that's what brings joy and happiness.” – Tracie Kenyon Welcome to episode 209 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight , and Jill Nowacki, President and CEO of Humanidei . This episode is sponsored by Alacriti —a leading payments fintech helping credit unions compete with challenger banks and digital wallets. Alacri...

“Trust is the currency that keeps credit unions thriving.” - Jill Nowacki  Welcome to episode 208 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com , and Jill Nowacki, President and CEO of Humanidei . This episode is sponsored by Alacriti —a leading payments fintech helping credit unions compete with challenger banks and digital wallets. Alacriti deliver...

“ If you’re looking for evidence of your failure, you’ll find that evidence. ” - Jill Nowacki Welcome to episode 207 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com , and Jill Nowacki, President and CEO of Humanidei . This episode is sponsored by Alacriti —a leading payments fintech helping credit unions compete with challenger banks and digital wallet...

“Be unreasonable, but not unrealistic.” - Renée Sattiewhite Welcome to episode 206 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com , and Jill Nowacki, President and CEO of Humanidei .  This episode is sponsored by Trellance . Trellance is a leading technology partner for credit unions, delivering innovative technology solutions to help credit unions ac...

“ Don’t just bounce back—bounce better. ” - Randy Smith Welcome to episode 205 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com , and Jill Nowacki, President and CEO of Humanidei .  This episode is sponsored by Trellance . Trellance is a leading technology partner for credit unions, delivering innovative technology solutions to help credit unions achiev...

“ As long as you take your job seriously and not yourself seriously, you’re ok .” - Mike Valentine Welcome to episode 204 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com , and Jill Nowacki, President and CEO of Humanidei . This episode is sponsored by Trellance . Trellance is a leading technology partner for credit unions, delivering innovative technol...

“ Looking out a couple years, your strategic plan may still be viable, but it sure has to be flexible .” - Randy Smith Welcome to episode 203 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com , and Jill Nowacki, President and CEO of Humanidei . This episode is sponsored by Trellance . Trellance is a leading technology partner for credit unions, deliverin...

“ Recognize your own humanity and give yourself the resources you need to cultivate optimism .” - Jill Nowacki Welcome to episode 202 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com , and Jill Nowacki, President and CEO of Humanidei . This episode is sponsored by Trellance . Trellance is a leading technology partner for credit unions, delivering innova...

“There's nothing we can do today that makes tomorrow happen exactly how we think...” - Jill Nowacki Welcome to episode 201 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com , and Jill Nowacki, President and CEO of Humanidei . This episode is sponsored by Trellance. Trellance is a leading technology partner for credit unions, delivering innovative te...

“Stay authentic to your path.” - Jill Nowacki Thank you for tuning in to episode 200 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. My guest on today’s show is Jill Nowacki, President and CEO of Humanidei . As we celebrate our milestone of 200 episodes, Jill and I reflect on 2024 (and her becoming co-host in 2025). We discuss the changing human expect...

“Our job is to encourage credit unions to reach underserved markets and show them how it can be a huge growth strategy.” - Cathie Mahon Thank you for tuning in to episode 199 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Humanidei . Humanidei helps credit unions build inclusive cultures that attract, develop, and ret...

“A good leader will create conversation by being honest about what they believe, even if they know people will disagree with it.” - Sekou Bermiss Thank you for tuning in to episode 198 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Humanidei . Humanidei helps credit unions build inclusive cultures that attract, develo...

“Learn to listen and be a collaborator.” - Renée Sattiewhite Thank you for tuning in to episode 197 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Velera , formerly PSCU/Co-op Solutions, the nation’s premier payments credit union service organization and an integrated financial technology solutions provider. Velera se...

“The biggest thing credit unions need is grit.” - Samantha Beeler Thank you for tuning in to episode 196 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Velera , formerly PSCU/Co-op Solutions, the nation’s premier payments credit union service organization and an integrated financial technology solutions provider. Vele...

“At the heart of every digital transformation is cultural transformation.” - Michael Crowl Thank you for tuning in to episode 195 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Velera , formerly PSCU/Co-op Solutions, the nation’s premier payments credit union service organization and an integrated financial technology...

“Push the envelope. Don't let your role, your organization, our industry as a whole become stagnant.” - Lauren Culp Thank you for tuning in to episode 194 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Velera , formerly PSCU/Co-op Solutions, the nation’s premier payments credit union service organization and an i...

“When we take a minute to help ourselves, that leaves us in a better place to support others.” - Robbie Young Thank you for tuning in to episode 193 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Velera , formerly PSCU/Co-op Solutions, the nation’s premier payments credit union service organization and an integrated f...

“Trust exists at the crossroads of confidence and empathy.” - Pamela Barnum Thank you for tuning in to episode 192 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Velera , formerly PSCU/Co-op Solutions, the nation’s premier payments credit union service organization and an integrated financial technology solutions prov...

“As credit unions, what we do and why we do it, is incredibly important.” - Leigh Brady Thank you for tuning in to episode 191 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Velera , formerly PSCU/Co-op Solutions, the nation’s premier payments credit union service organization and an integrated financial technology so...

“We have to listen to people to understand their experience.” - Jill Nowacki Thank you for tuning in to episode 190 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Velera , formerly PSCU/Co-op Solutions, the nation’s premier payments credit union service organization and an integrated financial technology solutions pro...

“It takes five percent of people to make a difference.” - John Hope Bryant Thank you for tuning in to episode 189 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Motivosity .  Motivosity is all about building amazing company cultures that help people be happier at work. Through building recognition, connection, and com...

“Our opportunity is to figure out how to retain and elevate talent within our movement.” - Tobi Weingart Thank you for tuning in to episode 188 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Motivosity .  Motivosity is all about building amazing company cultures that help people be happier at work. Through building re...