Helen Dewdney

The Complaining Cow

Business EN ↓ 33 episodes

Helen Dewdney is The Complaining Cow, a consumer expert. Author of How to Complain: The Essential Consumer Guide to Getting Refunds, Redress and Results! and 101 Habits of an Effective Complainer, she helps consumers to fight for their rights and helps businesses increase sales through improving customer service. Regularly seen and heard in the media providing advice and opinion, she's also a business consultant, speaker and journalist, having written for many outlets including the Financial Times, The Telegraph, Metro, This Is Money, The Sun and the Mirror. In this podcast, Helen interviews...

Author

Helen Dewdney

Episodes

Episode 13 - Zoe Chapman on Kiddiwhizz and Dragons Den 05.06.2024 43:14

Zoë discusses why and how she started Kiddiwhizz, the Dragon's Den experience, the challenges and plans for the future. See omnystudio.com/listener for privacy information.

Episode 11 - BBC Radio London's Eddie Nestor 29.05.2024 40:38

Helen Dewdney aka The Complaining Cow, turns the tables on BBC Radio London's Eddie Nestor, on whose daytime radio show she has often been a regular guest. Talking about his background and radio work, as well as finding out how good he, an East Londoner, might be at complaining? Also discuss stories that he’s covered that stay with him in his head even when he doesn’t want them The longest intervi...

Episode 9 - Susan Bonnar, British Craft House challenges Etsy 22.05.2024 29:58

Susan talks about how and why she set up The British Craft House and how Etsy's treatment of sellers is helping her expand to take on the online giant. See omnystudio.com/listener for privacy information.

Episode 7 - Dr Marianne Trent - finding a Clincial Psychologist 15.05.2024 29:54

Dr Marianne Trent talks to me about entrusting your mental well-being to qualified and regulated mental health professionals. In a society where self-help trends and there's a growth in people calling themselves coaches, therapists and psychologists and expert by experience abound what do you need to know when choosing someone to help you? See omnystudio.com/listener for privacy information.

Episode 4 - Chris Ashworth of Evri Delivery business 08.05.2024 33:55

Chris talks about the issues Evri has faced, that Who are the best – and worst – parcel delivery companies? Citizen Advice table, recruitment, training and retention, customer service improvements, challenges and what's to come. See omnystudio.com/listener for privacy information.

Episode 3 - Richard Talman on Repairing Jewellry and TV's Repair Shop 30.04.2024 24:24

Richard talks about his work, how he started, The Repair Shop and his new business See omnystudio.com/listener for privacy information.

Episode 2 - Janine Macdonald discusses decluttering 26.04.2024 19:19

Janine talks to Helen about the effects of not decluttering on your health, the ways to declutter, the decluttering cycle and provides lots of tips See omnystudio.com/listener for privacy information.

Episode 1 - Entrepreneur Helen Tudor talks LinkedIn and her £99 thing 20.04.2024 46:44

Helen Tudor is a multi-award-winning entrepreneur LinkedIn expert. Highly respected and credited for thousands of business owners finding leads and generating income on LinkedIn she is also well known for her “£99 thing". Here the Helens discuss how over the last 7 years Helen T has taught thousands of people how to make money on LinkedIn and how anyone can make money doing her "£99 thing”. See om...