Steve McLeod

The Community Lounge

Business EN ↓ 33 episodes

The Community Lounge is a place where community managers from video games studios and publishers tell their story of how they got into the role, talk about the challenges they face, and share tips to help other community managers.

Author

Steve McLeod

Category

Business

Podcast website

featureupvote.com

Latest episode

Jul 10, 2026

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Episodes

“Shielding our colleagues from unnecessary toxicity” with Florian Rohde 26.11.2024

Today I chat with Florian Rohde, currently Community & Player Support Lead at YAGER . We talk about how as a community manager, you can support your colleagues to do their job in the best way possible while shielding them from all the unnecessary noise. Games mentioned in this episode :  The Cycle, The Cycle: Frontier, CrossFire Europe, Summoners War, Call of Duty: Black Ops 6, Yakuza series F...

“Realising that you make a difference in someone's life” with Ellinor Bergman 19.11.2024

Today I chat with Ellinor Bergman, CEO & Co-Founder of Speldosa Interactive . Ellinor tells us her journey into community management - and how a crisis situation at her previous job led her - somewhat unexpectedly - into her current role as CEO. Games mentioned in this episode :  MonsterWash , Project Shoreline, Totally Accurate Battle Simulator (aka TABS), Content Warning, Passpartout 2, Dead...

“We want players to love our games and play for years to come” with Christian Jürgensen 12.11.2024

Today I chat with Christian Jürgensen, currently working as a community management specialist at InnoGames . Christian's story into community management is unique. Christian was working as a film producer in LA, he moved to Brazil, and then he was brave enough to jump at an opportunity that let him start a new career in community management. Games mentioned in this episode : Tribal Wars, Grepolis,...

“Always keep them engaged” with Lyn Dang 05.11.2024

In today's chat, Lyn Dang and I talk about the danger of burnout for community managers, about streaming with authenticity, and about appearing at physical events. And Lyn tells us her 3 rules for community management. Games mentioned in this episode : Summoner's War, Palia,  Emberward Find Lyn on LinkedIn . If you are a student aspiring to be in the industry, you can find Lyn over at BobaTalks as...

“If a community doesn’t exist and I want it to exist, I will make it” with Gabriel Sanchewski 29.10.2024

Today Gabriel Sanchewski tells us about his journey from avid gamer to community manager. Gabriel and I talk about how he even before he was officially a community manager, he would just roll up his sleeves and create the community resources he noticed were missing. And we hear about how Gabriel came to create and run The Break Room, a private Discord server for community managers. Games mentioned...

"I'm doing this because I love doing it" with Jeremy Fielding 22.10.2024

Today's guest is Jeremy Fielding, currently working at Stunlock Studios on  V Rising , a vampire survival action RPG. Jeremy and I chat about how community management took him from Florida to a small city in Sweden, how you learn to be a community manager, and what the upward career path for community managers can look like. Games mentioned in this episode : V Rising, Battlerite, Shogun Showdown F...

"You're young - can you do The Facebook?" with James Croucher 22.10.2024

Today my guest is James Croucher, currently working at tinyBuild on games such as DUCKSIDE , Sand, and the Hello Neighbor series. James talks about running a community where everyone is a subject matter expert, what he looks for when hiring a community manager, and why he prefers serving the community on games that he actually plays. Games mentioned in this episode : DUCKSIDE, Sand, Hello Neighbor...

Season 1 Trailer 30.09.2024

The trailer for season 1 of The Community Lounge. The Community Lounge is a podcast where community managers from video games studios and publishers tell their story of how they got into the role, talk about the challenges they face, and share tips to help other community managers.  

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