The Clopen Effect

Yearly raises and price increases, Burger King drive-thru, Cassandra dropped her phone in the toilet, there are 2 types of angry customers, 10 common phrases you should never say to a customer https://www.userlike.com, 12 steps to help you cope with customer complaints https://www.shopify.co.uk, Who's getting the attention they need today?, locking wheels on carts, Cassandra is very good with peop...

Bonus episode! What kind of drink are you, Cassandra? A quick listen before our Friday episode! From https://brainfall.com/quizzes/what-kind-of-drink-are-you/

All the laughs then some retail company history. Information mentioned can be found on the company's website unless otherwise stated in this episode. Wal-Mart, Meijer, Target (britannica.com), Kohl's, Nordstrom and Macy's. 17 unique businesses to start from Shopify.com. Meredith surprises Cassandra with a vacation quiz from https://www.thequiz.com/where-should-you-go-on-your-next-vacation/. Also m...

Notes: Love bomb from https://growingmagicvibes.com located in Nebraska! Thank you, Michelle!, money bowl, break room etiquette, zen rooms, what is a break room?, suggested ideas from companykitchen.com, Cass stole fruit snacks, sugar free candy, fish in the microwave, what should every break room have?, the velvet chair imprint, paint break room walls a nice color, 100 icebreaker questions for wo...

Songs that remind us of retail, Lost in the Supermarket by The Clash, Meredith was lost in the parking lot, Let's Go to the Mall by Cobie Smulders, Shoplifters of the World Unite by The Smith's, I Wanna Find a Woman that'll hold my Big Toe Until l Go by Captain Beefheart and his Magic Band, All by Myself by Celine Dion, ear worms, Sunglasses at Night by Corey Hart, looking for the fastest cashier,...

Retail movies and TV shows, and a few retail stories! Clerks, Employee of the Month, 40 Year Old Virgin, Sausage Party, Empire Records, Mannequin (NOT with Tom Hanks LOL), Miracle of 34th Street, Cart, Carts, Clerks (again, because Meredith has a short memory), The Promotion, Office Space (Tchotchkes), Kim’s Convenience, Superstore - TV Show, Paul Blast Mall Cop 1 and 2, Elf, Waiting, Breakfast at...

Faith's here and she brought the party to us! Happy Fat Tuesday, Mardi Gras, Shrove Tuesday, Pancake Tuesday, and Paczki taste testing day! Notes: Candy rotation, Faith's organized, making the store director mad, check your dates, reading the dates wrong, Cass finds the empty boxes, Faith looks forward to seeing her team everyday, trust but verify, no one cares, Faith!, Cass does math, push vs. or...

Welcome back, Paul! Notes: Paul works 40 hours a week now, the jeep that beeped, the lady that jumped out of her car, mask lift, he thought he was in the right, Paul's accident, drivers in Houston, autopilot, lost in Home Depot, Meredith hates asking for help, next in line not last in line, no celery, throwing garbage out, different managing styles, where are we going to get our avocados now?, Mer...

Happy 1 Year to us! Notes: the Super Bowl party food, buying pots and pans, mental and behavioral assessment tests, 'stuck in your job' chat from indeed.com, know the value of your own skills, feeling outdated, become the expert, Cass is not a fan of AC/DC, Glassdoor reviews, Meredith surprises Cass with a quiz from howstuffworks.com, thanks for a great first year, reflection

YouTube Episode 2. Notes: Carwashes, Magnesium, Craigslist job search, driving stories, the beautiful driver that drives too slow, customers that state the obvious, who has the right of way?, do people get lice anymore?, Meredith surprises Cass with a quiz from proprofs.com, Happy Valentine's Day!

Cheers to our first YouTube Episode! Show notes: We are so excited for our first (raw) video and episode, Cass' big car tag, Best Buy field trip, Cass talks about the Joe Rogan episode, Joanne Fabric's app doesn't load, just give me the coupon, the bobble head Jesus guy, strangers talking to us at the store, people always want to be the ones that 'saw it first', socials, Meredith surprises Cass wi...

Cass talks about her accident, the weather here, our weekend concert with Prof (profgampo) and friends, still building new locations with no labor, full respect for those that work in the toy or makeup departments, the book fulfillment center, Cass can recite the alphabet backwards, listening to music when you work, bad with names, live feeds, ASMR, TikTok trends, get outside people, mixing up our...

We're back! Meredith won some money on a lottery ticket, Cass is on Keto, the Kevie special, purse tacos, Meredith cannot make decisions, the furniture salesman, the Goodfellas scene, there are weirdos everywhere, the large trucking company and seeing some weird stuff, the chef story, Cass should fake fall when the guy brushes past her, Cass isn't bothered and has learned not to overact, break the...

Forgive our sound - Cass had to call in again because it's her turn being sick! We talk all about our symptoms, product shortages, snow's here, light truck loads, let's get this over with, the second wave, Betty White and the Golden Girls, Cass' trip to Florida with Sam and Jason, National Holidays from Nationaltoday.com, the lady in the fur jacket, clearance items, Meredith surprises Cass with a...

Please forgive the sound! Meredith has Covid so Cass had to call in! Show notes: Johnny is a 'Ken', the water heater story, the screen door, Meredith is the 'Karen' of her house, bad haircuts, never get a haircut the day of Prom, recommendations, champagne, Cass' Christmas, Meredith's Covid story, Cass has driving stories, turn on your lights, just be nicer, Meredith surprises Cass with a quiz Mer...

Music written and recorded by Meredith. Show notes: cookie baking, the stores are empty, photo shoots, find your people, comments from our families, how Cass got her boss in trouble, Cass missed the cheese department, Meredith ate the cheese board, holiday bonuses, save it for a rainy day, negotiating salaries, sign on bonuses, Cass talks about traveling nurses, Meredith surprises Cass with a quiz...

2 different guys, Cass' half shirt, embarrassing moments, computer problems, Cass grabs lunch during calls, Meredith forgets her point of the story, time changes, TikTok story, Ready Player One movie, catfish filters, cookie baking, why are you trying to be perfect?, some managers are bad, our bestie will do anything for her job, 'yes people', checklists, what kind of manager are you, we share inf...

This is the Cassandra interview! Meredith asks Cassandra all about her job. Also: the accidental email, the mixed responses, 2 surprise quizzes, used as an example; Hershey's and Kellogg's companies, no loyalty, we love our jobs, how do these companies know she is working for them, new stores vs. older stores, the milky substance, monthly goals, getting caught taking pictures in comp stores, worki...

Show notes: throw out your leftovers, the girl that used the R-word, we don't condone violence, responding to people who make us mad, what would you do?, the store associate's response, karma, reading our listener's responses, service desk stories, plastic bag song, another story about sister Jenn, air fryer, chocolate peppermint shake, cats and brain freezes, babies eating spicy food, we are love...

Julia and Drew are here! Happy Thanksgiving to all! Show notes: greens, beans, potatoes, tomatoes, tanning rules, customers and their sweat, the girl that burnt her insides, rumors, Drew and Cass have light skin, poop, Drew listens to the best podcast ever, the company that buys the whole cart for customers during the holidays, stores closed on holidays, last minute shoppers, traveling again, 'tha...

Show notes: donations at the register, round It up, Sarah McLachlan song 'Angel", Salvation Army, the store that made Cass sick, the extra storage, Cass' Easter basket, young ones and all the things they say and do, 1, 2..., Canada fruit, so many cars, lobsters, fish tank, over informed, Black Friday shopping, another Jenn story, the young thief, twentytwowords.com, lost kids, the fish tank at the...

This is a fun one! We interview KT Hugz, owner of KT's Cheesecakes and talk all about cheesecake. Then, Meredith surprises Cassandra with a quiz by funtrivia.com. #ogcheesecake Support us here by buying some Merch: https://www.bonfire.com/store/theclopeneffect/

It's recap week! Join us for some fun highlights from the first 39 episodes, including some outtakes that never made it onto an episode! Merch: https://www.bonfire.com/store/theclopeneffect/

Notes: Cassandra has a great store director story for us, store walks, resetting a display, single serve meals, if Cassandra wanted to feel needed, adding emotions to messages, Jenn's bright phone, differing doctor appointments, Christmas movies, store music, Cassandra sings for us, work vs. the podcast, Meredith surprises Cass with a quiz

Brianna is back! Notes: Halloween, Spooky Season, Trick or Treaters, Cass' breakfast, the creepy cart pusher, another Mrs. A story, the kid driving the cart, oil spills, the gross water machine, dirty jugs, merch store, pumpkins, Brianna gets drug tested, what would you do, choking, drowning, Meredith surprises Cass and Brianna with a quiz