Jeremy and Kathryn Zug

The Claim Game

Business EN ↓ 54 episodes

The Claim Game podcast, hosted by Jeremy and Kathryn Zug, is designed to help healthcare providers navigate the complexities of revenue cycle management (RCM). Each episode aims to cut through confusion by breaking down complex billing processes and sharing real-world solutions. The podcast uses a "game board" metaphor to simplify the RCM landscape, offering strategies and practical tips to help practices "win" at revenue cycle management. Jeremy and Kathryn draw on their extensive experience to empower providers to take control of their revenue, turning claim denials into deposits and allowin...

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Jeremy and Kathryn Zug

Episodes

Initiating the Game 01.08.2025 35:31

EPISODE SUMMARY Welcome back to The Claim Game! In this episode, Jeremy and Kathryn Zug zoom into the first critical "territory" on your Revenue Cycle Management (RCM) game board: Credentialing. This process is your entry point to accepting insurance, and understanding its nuances is key to your practice's success. The Zugs break down the decision between handling credentialing yourself (DIY) or o...

Selecting Your Game Partners 01.08.2025 53:28

EPISODE SUMMARY Are you selecting insurance payers based on hearsay, hoping that more volume automatically means more revenue? You're not alone! In this episode of The Claim Game, Jeremy and Kathryn Zug dive deep into the strategic art of payer selection, dispelling the myth that simply paneling with everyone will lead to a thriving practice. They break down how to align your insurance choices wit...

How Your Game Partners Can Elevate Your Game 01.08.2025 46:42

EPISODE SUMMARY In this special "Game Changers" episode of The Claim Game, Jeremy Zug sits down with Dan King, co-founder and in-house counsel at Fireside Strategic, to get a behind-the-scenes look at the evolving landscape of healthcare. Dan, a former M&A lawyer and executive coach, shares his unique journey and reveals how his "aha moment" led him to prioritize the human side of business in...

The Claim Game Introduction 18.07.2025 0:59

Is your practice wrestling with insurance headaches? Welcome to The Claim Game, the podcast designed to cut through the confusion and provide best practices for revenue cycle management success. Join Jeremy and Kathryn Zug each week as they break down complex billing processes, share real-world solutions, and help you turn claim denials into deposits. It's time to win The Claim Game! Get full acce...