The Care Leaders Network Podcast

Simon Parker recently spoke with Kirstie Jones, Chief People Officer and Rachel Deans, Group Head Learning & Organisational Development of Salutem Care and Education to delve in to leadership development. Kirstie and Rachel are passionate about leadership development and discuss why it is so important for the care sector. Hosted on Acast. See acast.com/privacy for more information.

It is essential for Care Organisations to harness the power of strategic communication. Simon Parker recently sat down with Jack Launer, Head of Partnerships at Delphi Care Solutions Ltd, to delve into successful tactics for enhancing the visibility of your care organisation and cultivating a strong sense of pride among your team. Subscribe to one of our Podcast channels to never miss a future epi...

Simon Parker recently spoke with Deborah Rowntree, a partner at the law firm Bevan Brittan, to delve into the realm of ESG (Environmental, Social, and Governance). Their conversation covered the growing significance it holds, the diverse array of ESG funding options and strategies for embracing ESG principles.  Hosted on Acast. See acast.com/privacy for more information.

On this episode of The Care Leaders Network Podcast, we're handing over the reins to Rachael McLuckie from Hamilton Deed, who is stepping in as guest host for this special episode with Dale Naylor from Deskclinic. Dale is the founder of Deskclinic, an app developed to speed up the process of getting staff back to work in order to reduce absenteeism due to muscular skeletal and mental health issues...

In this episode, Simon Parker speaks with Lauren Williams, who heads up the care sector at Moneypenny. Lauren explains how care providers can improve their customer experience, capture more leads and aid recruitment with a more strategic approach to call handling and live chat. She will draw on findings from Moneypenny’s recent Call Trends Report, which shows that the phone remains king for custom...

How acoustic monitoring and other technologies are liberating Social Care. Acoustic monitoring is a powerful tool when it comes to helping care homes provide better care and support for their residents. Simon Parker recently sat down with Jonathan White of Adaptive Care and Ed Russell of pioneering care provider WCS. Their conversation focused on the incredible impact of acoustic monitoring system...

The CQC has extensive array of criminal enforcement capabilities, empowering them to prosecute, issue fixed penalty notices, or give simple cautions to both individuals and organisations. In this episode, Simon Parker spoke to Samantha Guest from Ridouts to delve into the topic of CQC Prosecution. They explored how a provider knows they are being prosecuted, how to best manage a prosecution a...

Digital marketing can produce impressive results when deployed effectively but many operators are unsure of how best to use the various tools available. Here, Adam James, of Springup PR, talks to Simon Parker about how to use digital marketing to power up your business. Adam uses the example of a care business that was facing closure due to low vacancy rates but, with the help of the Spring Up tea...

In this latest episode of our Leadership Insights series, Simon Parker has sat down with Muhammad Damji. Muhammad is the Managing Director at Caring Crew, whose wisdom makes him appear older than his years. Hosted on Acast. See acast.com/privacy for more information.

Contracts are a part of life for care sector providers. Whether they are relatively simple six page agreements for self-funding clients or documents ten times that size drawn up by local authority legal departments, it’s vital that operators fully understand the implications and obligations they contain. Here Simon Parker is in conversation with Paul Ridout and Jen Durbin, as they explore the natu...

Simon Parker has sat down with David Barber to discuss how strong communication can support the recruitment and retention process and much more. David Barber is the Director at Spark Consultants and an internal communication expert. Hosted on Acast. See acast.com/privacy for more information.

With regulatory changes around the corner, the transition to digital quality management is a crucial component of today’s care business but what does that look like and what are the challenges faced by operators who embark on this journey? Simon recently sat down with "Ogie" Sheehy, the CEO of European Business for ViClarity, who is an award-winning provider of governance, risk and compliance mana...

Are you using social media paid advertising correctly for recruitment and customer Aquisition? Simon recently spoke with Josh James Lucy to discuss the do’s and don’t of advertising and how paid advertising can be effective. Josh is the Chief Executive of Social Media 92 and a social media recruitment expert. Hosted on Acast. See acast.com/privacy for more information.

Assistive technology and data analytics can provide deep insights into how effectively your business is delivering for your residents and their loved ones. Analysing data and identifying trends and patterns are crucial to developing optimum standards of care and predicting issues before they occur. Here Simon Parker talks to Dr Kreshnik Hoti of PainChek about the insights offered by a data driven...

Social Care's recruitment and retention crisis is demanding of some creative ways to get effective results. In this panel discussion, Josh James Lucy, CEO of Social Media 92, Michael Butcher, Finance Director at Blackadder Corp. and Alpesh Patel, Director at Kirklands Care, discuss how the recruitment landscape is evolving. They also discuss how social media recruitment strategies can help solve t...

Being called to give evidence at an inquest into a death that has occurred at one of their homes, can be a stressful and concerning prospect for any provider. With that in mind, Simon talks to Anna Maria Lemmer, Senior Associate Solicitor at Ridouts, about the purpose of an inquest, why they are instigated and how to prepare your staff to provide the coroner with all the information they need to c...

In this new episode of the Care Leaders Network podcast, Scott Murcott, Montane Finance, joins Simon to discuss everything you need to know about debt finance in 2023. They discuss the factors that have brought the care sector to its current situation and how to navigate them, as well as hitting on banks, key metrics and credit policies. Subscribe to keep up to date with all future episodes of the...

Older people in care homes are among the most vulnerable members of our society, and they are reliant on the care home workforce for many of their everyday needs. Complex medical conditions associated with later life mean that, on average, care home residents take around seven to eight medicines a day. This ‘polypharmacy’ in turn increases the risk of medication errors from failures in prescribing...

Simon Parker recently sat down with Rachael Crook to record a Leadership Insights conversation. Rachael is the CEO and Co-founder of Lifted, the tech-first home care business. In this podcast, she reflects on the many leadership opportunities and challenges across today’s care sector and discusses lessons learnt and insights gained. Hosted on Acast. See acast.com/privacy for more information.

Brexit, the pandemic, rising energy prices and soaring inflation combined to whip up the perfect storm for the sector. With many operators struggling to procure the goods and services essential to running their business, finding a trusted partner to negotiate with suppliers is a crucial stage of the voyage through the tempestuous waters of the UK care marketplace. Simon Parker talks to procurement...

Simon Parker recently sat down with Haris Khan to record an upcoming Leadership Insights conversation. Haris is the Co-Founder and Chief Executive of Curaa Group, a family-run, community-driven care provider. In this podcast, he reflects on the many leadership opportunities and challenges across today’s care sector and discusses lessons learnt and insights gained. Hos...

Operators in the care sector can find themselves asked to attend at short notice a meeting with the local authority to answer allegations regarding safeguarding breaches. These meetings, sometimes attended by multiple agencies including social services, the CQC and the police, are often the result of an investigation carried out without the operator’s knowledge. Such an event is stressful and carr...

Simon is joined by Josh Lucy, the Director of Healthcare 92, on a really interesting discussion on social media in the social care sector, including the difference between social media and job boards, the types of campaigns he'd recommend, how to handle your recruitment candidates and suggestions on how to handle the recession! Hosted on Acast. See acast.com/privacy for more information.

The rise of technology enabled care presents opportunities and risks. We discuss how to correctly optimise your connectivity for best effect. Josh Moore is the Marketing and Sales Manager at Net-Ctrl and Nick Kimber is the Global Key Account Manager at Ruckus CommScope. Hosted on Acast. See acast.com/privacy for more information.

To understand more about the ever-changing landscape of finance in Social Care, Simon Parker was joined by Rachael Anstee and Michael Butcher. Rachael is a Partner, specialist accountant and advisor to Social Care at Hazlewoods LLP. Michael is the Finance Director at Blackadder Corp. Hosted on Acast. See acast.com/privacy for more information.