The Business of Travel

Allyship is a powerful force for change. In this episode, we explore how allies play a crucial role in advancing women's leadership and inclusion in the business travel sector. Our guest, Anne Feeney, Assistant Vice President of Global Strategic Sales at Enterprise Mobility shares real-world insights on what effective allyship looks like and how individuals at all levels can contribute to gender e...

Share Marriott's perspective on responsibility and oversight of tech and digital strategy, trends we see in the hospitality industry as it relates to the supplier side of the business. The podcast is hosted by Suzanne Neufang, CEO of GBTA, aligned with Tammy Routh, who is President of the GBTA Allied Leadership Council and Senior Vice President of Marriott International.   Moderators and Speakers:...

Corporate travel policies are more than just a set of guidelines—they define how employees travel, how companies manage costs, and how organizations adapt to an ever-changing business environment.  And they are an essential and fundamental element of the day-to-day work and long-term approach of every travel buyer. With shifting workforce dynamics, new expectations around flexibility, and ongoing...

Networking and community building are crucial for women's professional development. In this WINiT podcast sponsored by CWT, moderator Bev Heinritz, Director of Foundation Programs at GBTA Foundation, and Lisa Nelson, Senior Director of Customer Management at CWT, discuss how collective networking and community-building efforts can drive broader systemic change by advocating for policies, practices...

Does when, where, and how the work gets done matter if deadlines and deliverables are met? How do ways of working impact organizations, employees, and travelers? Listen to this podcast to hear our expert panel as they debate the workplace of the future and the role of the travel manager in supporting this transformation. Drawing on the insights from 300+ participants captured at the GBTA Europe Co...

Globally, despite certain challenges, business travel spend has continued to grow in 2024. According to GBTA's latest Business Travel Index forecast , business travel spend is expected to end 2024 above the $1.5 trillion mark – for the first time surpassing 2019 spend. As we head into 2025, what are the current headwinds and tailwinds business travel buyers, suppliers and economists are seeing wit...

Welcome to this episode of the GBTA Business of Travel brought to you by the Canadian Meetings & Events Committee with special guest Heather Reid, Founder and CEO of Planner Protect Inc and the Canadian authority on event contracts. With over 30 years planning conferences and events for clients, Heather has helped hundreds of event organizers generate more than $9M in cash savings and avoided risk...

The Meetings & Events Committee (EMEA) brings you this podcast which showcases How Radisson Hotel Group is using AI to optimize venue sourcing for buyers and suppliers. In this episode, Verónica González, a member of the GBTA M&E Committee, and head of Hotel Distribution Account Management at Amadeus IT Group, talks with Mandy Stam from Radisson Hotel Group and key technology partners, to learn mo...

Not every Corporate needs to implement NDC immediately and many can wait for their TMC to enable NDC content. Given all the noise around NDC, is there a temptation to rush NDC content rather than question whether it is relevant at this time?   Music track is   Space Jazz by Kevin MacLeod     Licensed under Creative Commons:   By Attribution 3.0 License  

In this episode of the Carbon Compass, the planet-focused subseries of the Business of Travel podcast, GBTA Sustainability Leaders Nora Lovell Marchant, VP for Global Sustainability at American Express Global Business Travel and Page Motes, Chief Compliance and Sustainability Officer at Hertz, share their insights on the key success factors for accelerating climate action in business travel.   Lis...

Brought to you by the GBTA | Risk Committee - US. The speakers are: Valerie Ferraro, Manager, Program Operations Conrad N. Hilton Foundation; Craig Collins, Vice President, Client Management - America's, CIBT; Dr. Katherine O'Reilly, International SOS.   Music track is   Space Jazz by Kevin MacLeod     Licensed under Creative Commons:   By Attribution 3.0 License  

Brought to you by the GBTA European Accommodations & Payment Solutions Committees. In this episode, our focus is on delving into the ever-evolving payment sector, exploring both established and cutting-edge technologies that are reshaping the landscape of hospitality payments. Our aim is to initiate a dynamic conversation that not only highlights the opportunities these innovations bring but also...

The GBTA Convention annually brings together in person thousands of industry professionals to learn, grow, network and shape the future of the world's $1.4 trillion business travel sector. So what can attendees expect at the upcoming GBTA Convention 2024 in Atlanta, July 22-24? What insights can be gleaned from those who are veteran attendees? What are the opportunities and tips for event first-ti...

Building an Inclusive Organizational Culture: This episode, brought to you by the GBTA Inclusion and Culture Committee, will explore the significance of transitioning from a Diversity, Equity, and Inclusion (DEI) framework to one that emphasizes inclusion. We will discuss how fostering a culture of inclusion can positively impact employee engagement, retention, and overall organizational success....

Unveiling the April 2024 GBTA industry poll results, this episode of The Business of Travel explores the levels of satisfaction and optimism that global business travel professionals have now related to their career, compensation, job mobility, the future of business travel and more.   The discussion also continues to follow industry sentiment from travel buyers and suppliers about the ongoing evo...

This is the latest episode in GBTA's quarterly series focusing on artificial intelligence (AI) and business travel. Join us for an engaging episode featuring Steve Singh, the visionary founder of Concur, as he delves into the transformative power of AI in business travel. Discover how AI is revolutionizing the quest for the perfect trip, from personalized itineraries to seamless expense management...

For years, the business travel industry has looked for guidance to bring more accessibility into travel programs. How do we communicate with travelers who disclose a need? How do we request that information in a confidential way? How can the business travel industry collaborate on making the landscape more accessible for ALL travelers?   In this podcast, the GBTA Foundation explores these question...

In this second episode of the Carbon Compass, host Kelsey Fr e nkiel , GBTA, is join ed by Albena Taseva, WSAudiology , and Townsend Bailey, IHG Hotels & Resorts, to discuss the GBTA Foundation's Sustainable Procurement Standards (SPS). Together they will dive deep into the background of SPS, challenges for buyers and suppliers, guidelines for implementation, and more.    The Business of Travel Po...

Reflections on the Big Idea : Artificial Intelligence   In this episode of The Business of Travel podcast, join host Kevin Fliess, GBTA, as he speaks with Yannis Karmis , BCD Travel and A u relie Krau , travel tech geek and innovation consultant, to discuss the findings of the Big Ideas sessions at GBTA Europe Conference and GBTA APAC Conference and what might be on the horizon for AI in the busin...

Globally, business travel is moving into a new and next chapter. But how do global transformation and trends in how people are traveling for work now compare – or contrast – to the realities and experiences for key regions around the world? In this podcast, Europe-based GBTA Board President, Mark Cuschieri, is joined for a topical discussion by fellow Board members and regional-based industry lead...

In this episode, Risk Committee members are discussing the importance of individual profile risk for business travelers. They are focusing on how a specific traveler's unique set of factors and characteristics can impact their safety and well-being during a trip, which is referred to as individual profile risk in travel risk management. These factors encompass personal health considerations, cultu...

Welcome to the Carbon Compass, a sustainability and planet-focused subseries of the Business of Travel podcast.  In each episode, we will unveil inspiring stories, innovative strategies, and impactful initiatives from special guests: Leaders committed to steering the course toward a more sustainable future for business travel. Together, we explore, unpack, and demystify the world of sustainability...

Travel Management in the Age of AI   In 2023, AI took a prominent role in the tech landscape . This shift had significant implications for companies using managed travel solutions. At the corporate level, AI influenced insights and policies, while travel managers and employees benefited from streamlined experiences. In this episode, Vineet Taneja , VP Product Management with Brex, explores Brex's...

This is the second episode in GBTA's quarterly series focusing on artificial intelligence (AI) and business travel. This episode explores how airlines and hotels are leveraging AI to improve revenue management, operations, sustainability, and the traveler experience - today. Host Kevin Fliess welcomes Alex Cosmas and Ryan Mann, partners at McKinsey with extensive experience in aviation, hospitalit...

Business of Travel   Behind the Scenes at COP28: A Global Business Travel Perspective   December 1 4 , 2023     In this bonus episode of the Business of Travel podcast, Suzanne Neufang, GBTA's CEO is joined by Delphine Millo t , GBTA's Senior Vice President of Sustainability and Advocacy, to share insights after attending COP28 at the United Nations Framework Convention on Climate Change . They di...