The Business of Meetings

Technology is no longer just a helpful tool for running small businesses. It has become the lifeline for small business success.  In this episode, Eric clarifies why technology is now non-negotiable when running a successful small business.  Tune in to learn why, as a small business owner, you must either evolve and adapt or risk getting left behind. AI Blackmail  An article on Entropic described...

Eric knows that taking three weeks off each year is a European concept, yet he believes that it is up to each entrepreneur to decide for themselves when and how they choose to switch off. In this episode, he explains that it is not just about the time you take off, but rather about being intentional with how you recharge. He also shares the playful out-of-office email message he set up during the...

We are thrilled to welcome rockstar business coach Bill Gallagher, the founder of Scaling Coach, as our guest.  Bill has dedicated his career to helping entrepreneurs organize their lives, refine their leadership skills, and elevate their performance. He joins us today to share his journey, insights, and the story behind his impressive startup success. Tune in to learn the strategies that have hel...

We are excited to welcome Lil Roberts, the Founder of Xendoo, as our guest today. Lil is an exceptional entrepreneur with a sharp instinct for people and the confidence to speak the truth. She has served as President of the South Florida chapter of Entrepreneurs Organization (EO) and recently published a book called Small Business Defined: The Ultimate Guide for Small Business Owners. Stay tuned t...

Today, Eric tackles the truth about uncertainty.  Many business owners and entrepreneurs find uncertainty unbearable. Eric points out that if you, as a business owner, do not learn the art of navigating uncertain times, you may need to reconsider whether it is genuinely the right industry for you. Uncertainty Feels Tougher Without a Plan A friend of Eric, living in Israel, recently made the striki...

We are delighted to have Eric Moeller, the founder of Freewyld, joining us today. Known for his clear mind and sharp perspective, Eric has never been afraid to challenge the status quo of big corporations or industry transformations. Join us to hear about Eric's impressive career journey and the bold steps he is taking to revolutionize the hospitality industry. Connect with Eric Rozenberg On Linke...

We are thrilled to welcome Kevin Hinton as our guest today. Kevin, who has over 20 years of experience in the global meetings and travel industry, was appointed as Managing Director of Group Travel for the U.S. Travel Association last year. He joins us today to share his career trajectory and dive into the significant role he now plays within the organization. Tune in today to hear about his impre...

We are honored to welcome the distinguished Dr. Stanley K. Ridgley, author of the recently released book DEI Exposed, as our guest today. Dr. Ridgley is a well-traveled and highly respected educator with a reputation for delivering insight with clarity and impact. In his book, he addresses one of the most widely discussed and contentious topics in our industry today, substantiating his arguments w...

We are delighted to welcome Barbara Dunn as our guest today. Barbara is one of the top legal experts in our industry and an absolute powerhouse in her field! She joins us today to share her professional journey and explore the realities of owning and running a business. Stay tuned for Barbara's valuable insights on the legal aspects every business owner must consider to thrive in the current dynam...

Today, Eric dives into the importance of self-care and focusing on mental health, particularly during times of uncertainty.  Stay tuned as Eric shares practical ways to remain grounded and support your well-being, even when things feel unpredictable. A Late-Night Emergency in Sardinia While organizing a sales meeting for a medical device company in Sardinia, Eric experienced a powerful reminder of...

We are delighted to have Didi Aurelia as our guest today. Didi is an educator, psychologist, speaker, and the author of 100 Days to a More Aware You .  Having spoken recently at the World Economic Forum about the role of AI in supporting conscious decision-making, Didi is the ideal person for business owners and those seeking to integrate more mindful decision-making processes into their practices...

In times of uncertainty, like we are facing now, small business owners must stay focused and be proactive.  Today, Eric shares three of his tried and tested strategies for helping small business owners remain steady during times of uncertainty within the industry. Stay tuned to learn how to turn uncertainty into opportunity with three proven strategies to keep your business moving forward in unpre...

Today, we are delighted to welcome Amanda Gore, an Australian powerhouse from the Speaker Hall of Fame, as our guest. Amanda is a phenomenal communicator who blends her sharp insights with humor and heart, offering fresh perspectives on joy, emotional intelligence, change, management, and leadership. Get ready to laugh and learn as Amanda shares her story and powerful insights that have inspired h...

The Business of Meetings – Episode 267: From Token to Transformative: Making Boards Work with Marc Stockli We are thrilled to welcome Marc Stockli, an accomplished entrepreneur from Switzerland, as our guest today.  With over 20 years of business experience, Marc has chaired the Global Board of the Entrepreneurs Organization and has also become an author.  Join us as Marc shares his journey and gi...

We are delighted to welcome Ari Meisel, the king of efficiency and productivity, as our guest today. Ari has written a book called Less Doing More Living. Everything he writes and shares is about efficiency, and there is always something relevant for small business owners to apply.  So, if you own a small business and are looking for ways to increase your productivity and operate more efficiently,...

We are delighted and honored to welcome the legendary FBI negotiator, Chris Voss, as our guest today. Chris was the head of the hostage negotiations at the FBI, and he significantly changed their negotiation style. He has taught at various business schools and founded the Black Swan Group. He is also an author, having written Never Split the Difference, The Full Fee Agent , and more recently, Empa...

We are excited to have the legendary Jesse Cole joining us today!  In today's episode, Jesse shares the incredible story behind how he and his wife, Emily, started the famous Savannah Bananas! He also gets into where they are today and how he leverages the Savannah Bananas for his projects! We hope you enjoy listening to today's super-motivating conversation with Jesse Cole! Bio: Jesse Cole is the...

It is a special day as we welcome a true industry icon to the podcast! Today, we are thrilled to have Frank Passanante, Global Head of Sales at Hilton, joining us for a conversation that has been a long time in the making. Eric has crossed paths with Frank through the MPI Foundation and has been looking forward to having him on the show to share his insights.  In this episode, Frank discusses his...

The Business of Meetings – Episode 262 - The Power of Boundaries: Managing Teams and Clients Effectively with Eric Rozenberg Today, Eric shares his insights on setting boundaries with clients and within teams.   In this episode, he highlights examples of how boundaries impact business interactions, leadership, and workplace culture. Setting Boundaries with Clients Establishing boundaries with clie...

Today, we are excited to welcome two of the most influential and high-energy leaders in the meetings and events industry. The dynamic duo, Liz Lathan and Nicole Osibodu are founders of Club Ichi. Individually, they are powerful, and together, they are dominating the market! Stay tuned as we explore their journey, the vision behind Club Ichi, and the incredible work they are doing to shape the futu...

Would you like to know how to create a truly unforgettable business experience? Today, Eric explores the power of engagement and explains how to design unique experiences, sharing insights from an inspiring conference and an example of a past touchpoint that left a lasting impact.  Stay tuned for valuable strategies to enhance your engagement and create unforgettable experiences. Focusing on What...

How can you consistently delight your customers while also providing exceptional value? In business, relationships are everything. Companies prioritizing customer delight set themselves apart, creating lasting impressions and strong customer loyalty.  Stay tuned as Eric shares practical insights and examples to help you surprise, delight, and elevate your customer interactions. The Power of Small,...

Running a business of your own is not for the faint-hearted.  To be successfully self-employed, business owners must develop the resilience to stress most people find overwhelming.  Stay tuned to learn about mindset shifts entrepreneurs need to make to grow successful businesses. Adaptability is Essential Entrepreneurs must be willing to change and adapt if they want to be successful. Sticking to...

Do your company values genuinely shape the way you run your business? Today, Eric dives into how to build a company culture to align with the values of your business and ensure they determine how you operate within your business.  Join us to learn the significance of upholding your company values, even when it involves making difficult choices or sacrificing some revenue. Turning Down Business for...

The Business of Meetings – Episode 256: Own Your Success: How to Stay Accountable and Get Results with Eric Rozenberg Today, Eric dives into the importance of accountability in achieving success.  Drawing from his past experiences, he highlights the transformative power of accountability in driving exceptional results. Example from Student Days: Planning vs. Execution There is a huge difference be...