Training Industry, Inc.
The Business of Learning
The Business of Learning is produced by the team at TrainingIndustry.com, and focuses on the intersection of business performance and human capital development. Our guests are experts and innovators in organizational learning and development, and we highlight original research on trends and best practices in corporate training.
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Training Industry, Inc.
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Latest episode
Jun 2, 2026
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Episodes
The Business of Learning, Special Episode: Anatomy of Adaptive Learning in a Workforce Context 24.05.2021 37:33
Although the concept of adaptive learning isn’t new, it’s perhaps more relevant than ever. After all, we live in a world of automation, where everything from the TV shows we watch to the products we buy are personally recommended based on our unique needs and preferences. And the corporate training world is no different. In this episode of The Business of Learning, sponsored by Realizeit, we spo...
The Business of Learning, Episode 41: Engage Your Learners With Blended Learning 17.05.2021 34:14
Today’s workforce is dynamic, and there’s no one-size-fits-all training approach that will work for every organization and for every learner. Blended learning helps overcome the challenges of meeting the many different needs of many different learners, engaging a wide group of employees and giving them the training they need, when they need it. In this episode of "The Business of Learning," we spo...
The Business of Learning, Episode 40: Supporting Social Learning in the Workplace 26.04.2021 46:45
In the modern workplace, social learning is in full swing, with digital collaboration tools and social networks driving a culture of peer-to-peer learning. We spoke with Kacie Walters, head of global professional development at Northern Trust Corporation, Linda Cai, an experienced learning and talent executive and author of “Share: How Organizations Can Thrive in an Age of Networked Knowledge, Pow...
The Business of Learning, Episode 39: Developing Modern Leaders 29.03.2021 45:46
Effective leaders do more than manage performance: They inspire. They innovate. They listen, and they go out of their way to help their team members succeed. To learn more about modern leadership, we spoke with Laura Smith Dunaief, an experienced learning leader and an instructor for Training Industry’s continuing professional development programs, and Mark Herschberg, a chief technical officer, p...
The Business of Learning, Special Episode: Virtual Learning Engagement in 2021 08.03.2021 32:45
2020 accelerated the adoption of virtual meeting and collaboration tools, as companies looked to keep their employees connected and engaged as they worked remotely during the coronavirus pandemic. It’s also become clear that remote work and learning are here to stay. We spoke with Matt Giegerich, chief executive officer of The Inception Company, and Shaun Urban, president of The Inception Company,...
The Business of Learning, Episode 38: Experiential Learning - How to Support "Learning by Doing" 22.02.2021 30:24
Learning and development (L&D) leaders worldwide are finding new and innovative ways to immerse their learners in training that drives business results. To learn more about experiential learning, we spoke with Meghan Castillo principal learning experience designer at HubSpot, and Hasti Mehta, learning and development operations specialist at HubSpot. Listen now to learn more on: Creating immersive...
The Business of Learning, Special Episode - The Future Workforce: Developing Lifelong Learners 15.02.2021 27:52
As we recorded this episode in January 2021, the future of work has perhaps never been more uncertain. The coronavirus pandemic has shifted both how many businesses operate and how many employees do their job. To learn more about what the future workforce will look like, and training’s role in developing it, we spoke with Keith Keating, senior director and global learning strategist at GP Strategi...
The Business of Learning, Special Episode: How to Measure and Maximize the Impact of Training 03.02.2021 29:35
The measurement challenge is a common one in the training industry. While we know that L&D plays a key role in helping organizations reach their goals, learning leaders have long struggled to prove the business impact of training. To learn more and uncover the secrets behind effective training measurement and evaluation, we spoke with Asha Pandey, founder and chief learning strategist at EI Design...
The Business of Learning, Episode 37: Reflecting on 2020 and Planning for 2021 25.01.2021 39:21
2020 was a whirlwind. L&D was hard at work helping organizations navigate the coronavirus’ impact on businesses across industries, whether by rolling out a new health and safety course or shifting in-person programs online. As we begin a new year, we spoke with Tiffany Poeppelman, director of LinkedIn’s business leadership program, and Amy Contreras, head of L&D at Uber Freight, to reflect on the...
The Business of Learning, Episode 36: L&D's Role in Change Management 28.12.2020 27:42
2020 has been a year marked by change, with the coronavirus pandemic disrupting both our personal and professional lives. To keep pace, organizations have had to shift many business operations on the fly, and learning leaders have proved paramount in helping them do so. To learn more about learning and development (L&D)’s role in change management, we spoke with Loren Sanders, enterprise manager o...
The Business of Learning, Special Episode: Leadership Skills for the Digital Workplace 18.12.2020 29:46
With the rise of online collaboration tools, video meeting platforms and even mobile coaching apps, it’s safe to say that the future of work is digital. To learn more about digital leadership, we’re speaking with Anja Emonds expert research manager at CrossKnowledge.
The Business of Learning, Episode 35: 15 Years in the Training Industry: Taking Stock and Looking Forward 30.11.2020 25:08
The learning and development (L&D) field moves at a fast pace, as societal shifts and emerging technologies continue to impact the business of learning. In honor of Training Industry’s 15-year anniversary, we spoke with Ken Taylor, president and editor-in-chief at Training Industry, to reflect on what’s changed over the last decade and a half and what to expect in the future of the corporate train...
The Business of Learning, Episode 34: Giving Feedback in a Remote Workplace 30.11.2020 30:18
While remote work has its perks, including increased flexibility during such a turbulent time, L&D must ensure leaders have the tools they need to set their remote employees, and their organizations, up for success. We spoke with Sergey Gorbatov and Angela Lane, human performance thought leaders and co-authors of “Fair Talk: Three Steps to Powerful Feedback,” to learn more about giving feedback in...
The Business of Learning, Episode 33: Great Training Starts With Strategic Alignment 28.09.2020 38:55
Our recently launched research report, “What Makes a Training Organization Great?”, identifies strategic alignment as the most important process capability. With that in mind, today, we spoke with Maggie Redling, manager of learning and development at AvidXchange, Inc., and Coleman Williams, senior manager of human resources and talent operations at AvidXchange, Inc., to learn more about strategic...
The Business of Learning, Special Episode: Virtual Sales Training and Coaching for a Remote Sales Force 23.09.2020 35:09
Many businesses are still operating with a remote workforce due to COVID-19, and the sales force is no different. To learn how virtual sales training and coaching can set remote salespeople up for success, we spoke with Mark Magnacca, co-founder and president of Allego.
The Business of Learning, Special Episode: Design as a Mindset for Training Managers 21.09.2020 25:39
Design thinking is all the rage in the training industry lately, as it can help training managers improve learning solutions and make a greater impact. To learn more about how training managers can develop a design mindset — and leverage it for more effective and innovative training solutions — we spoke with Danny Seals, director of design and experience at GP Strategies.
The Business of Learning, Episode 32: Developing Leaders Who Can Succeed During a Crisis 17.09.2020 30:59
Leadership can make or break organizational success. In a crisis, this is even more true. Companies need leaders who can guide them through these turbulent times and into the future. To learn more about leading during a crisis, we spoke with Maureen Metcalf, chief executive officer of the Innovative Leadership Institute and host of the podcast “Innovative Leadership, Co-Creating Our Future.” Liste...
The Business of Learning, Episode 31: Enabling On-the-job Coaching: The Role of L&D 24.08.2020 34:35
On-the-job coaching has become a popular topic across the learning and development field and business at large. But what does effective on-the-job coaching look like? And what does training have to do with it? To find out, we spoke with Ronda Bowman, global learning and development leader with HPE Financial Services, and Carolon Donnally, an executive coach with the Internal Revenue Service.
The Business of Learning, Episode 30: Supporting Employee Well-being With Learning and Development 27.07.2020 23:15
As we recorded this episode, the coronavirus pandemic was impacting nearly all industries — and employees. To find out how learning and development (L&D) can support employee wellness and well-being, we spoke with Celeste Headlee, award-winning journalist, speaker, and bestselling author of “We Need to Talk: How to Have Conversations That Matter” and “Do Nothing: How to Break Away from Overworking...
The Business of Learning, Episode 29: How Training Can Help Organizations Eliminate Racism in the Workplace 01.07.2020 57:56
The murders of Ahmaud Arbery, George Floyd and Breonna Taylor sparked outrage over the systemic racism Black people continue to face in their daily lives and has brought racial injustice to the forefront of conversations among individuals, communities and organizations. To learn more about what learning and development (L&D) leaders can do to help eliminate racism in the workplace, we spoke with D...
The Business of Learning, Episode 28: Moving Training to the Virtual Classroom 11.05.2020 23:18
When we recorded this episode in April 2020, many, if not most, organizations had implemented remote work policies in light of the coronavirus pandemic. As a result, many training managers were working to convert their in-person courses and programs into virtual training. Cindy Huggett, a consultant, facilitator and author of several books on virtual training, and Heather Schultes, CPTM, the direc...
The Business of Learning, Episode 27: Inclusive Leadership 30.03.2020 42:41
For an organization to be truly inclusive, supporting all employees and becoming more supportive and effective, leaders must have certain traits and skills.
The Business of Learning: Connecting Remote Teams With Virtual Meetings 24.03.2020 22:41
Forget everything you know about virtual meetings . Imagine being able to engage with others, from anywhere across the globe, just like you would if you were sitting across the room from them. New technologies can make this happen.
The Business of Learning, Episode 26: Effective Performance Reviews 25.02.2020 33:32
To learn more about what makes an effective performance review, what doesn’t, and how to train managers on giving performance reviews, we’re here with Roberta Matuson, president of Matuson Consulting, and Jared Narlock, MPA, SHRM-SCP, a talent development and engagement consultant for Nemours Children’s Health System.
The Business of Learning, Episode 25: The Future of Work … for All Workers 27.01.2020 35:57
As we enter the 2020s, it’s a good time to consider what the future of work looks like — and to make sure it brings equal opportunity to everyone.
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