Center for Healthcare Leadership and Management

The Business of Healthcare Podcast

Business EN ↓ 100 episodes

The Business of Healthcare Podcast is presented by the Center for Healthcare Leadership and Management at the Naveen Jindal School of Management. It brings together business leaders and other forward thinkers to discuss how best to meet the challenges of a rapidly changing, increasingly complex healthcare industry. The center is based at The University of Texas at Dallas.

Author

Center for Healthcare Leadership and Management

Category

Business

Latest episode

May 19, 2026

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Episodes

The Business of Healthcare, Episode 112: Consumerizing Healthcare — The CRM Revolution 27.09.2023

In this episode,  Amit Khanna , senior vice president and general manager of Salesforce's Health & Life Science s division, and host Dr. Bob Kaiser delve into the fascinating transformation happening within the healthcare industry, driven by the integration of Customer Relationship Management (CRM) systems. The episode explores how CRM technology, originally designed for business-client interactio...

The Business of Healthcare Podcast, Episode 111: Cybersecurity in Healthcare 29.08.2023

In this episode, cybersecurity expert Joshua Spencer joins host Bob Kaiser for a look into the challenges and opportunities related to maintaining information security in the healthcare ecosystem. Spencer is founder and CIO of FortaTech Security after having served as CTO of UT Southwestern Medical Center for more than 12 years.

The Business of Healthcare Podcast, Episode 110: Transforming 'Sick Care' to Healthcare with Wearable Technologies 28.06.2023

Amy McDonough , managing director and general manager of Fitbit Health Solutions at Google , joins host Dr. Bob Kaiser for a discussion about how wearable technologies are helping transform the "sick care" industry into a true healthcare industry. Links: Published Research 3rd Party Studies Fitbit User Analysis AFib & the Fitbit Heart Study

The Business of Healthcare Podcast, Episode 109: The Nurse's Essential Place in the Healthcare Ecosystem 16.05.2023

  In the episode, Dr. Amy King , executive director of West Coast University -Texas in Richardson, joins host Dr. Bob Kaiser for a discussion about the nurse's critical place in the healthcare ecosystem.

The Business of Healthcare Podcast, Episode 108: Sustainable Healthcare 25.04.2023

Jonathan K. Henderson , business services division chair and corporate & transactional chair at Polsinelli, an AM Law 100 law firm, joins host Dr. Bob Kaiser for a look into sustainability as it relates to the healthcare industry. Their conversation focuses on Henderson's white paper, " Health Care 'Prime': Patient-Centered Sustainable Health Care ."

The Business of Healthcare Podcast, Episode 107: Modernizing and Scaling Healthcare Education 28.03.2023

In this episode, host Dr. Bob Kaiser speaks with Shiv Gaglani , co-founder and CEO of Osmosis.org . They discuss why Gaglani and his co-founder Ryan Haynes paused their medical-school studies to tackle the building of a modern healthcare education platform and how Osmosis grew it into a user base of more than 3 million students. The episode was recorded on Rare Diseases Day. They discuss the initi...

The Business of Healthcare Podcast, Episode 106: Digital-First Healthcare with Dr. Ali Parsa 27.01.2023

In this episode, host Dr. Bob Kaiser welcomes Dr. Ali Parsa , founder and CEO of Babylon Health , a digital-first healthcare company that uses artificial intelligence to monitor its patients. They discuss how AI and a digital-first approach can help disrupt the industry and turn it from its current fee-for-service model into value-based health care.

The Business of Healthcare Podcast, Episode 105: Improving the Quality of Life for Persons with Physical Disabilities 22.11.2022

In the episode, host Dr. Bob Kaiser has a conversation with Chanda Hinton , founder and executive director of the Chanda Plan Foundation and the Chanda Center for Health . After a spinal cord injury left Hinton paralyzed at age 9, she encountered a healthcare system that was ill-equipped to care for persons with long-term physical disabilities. She founded her organizations to deliver integrative...

The Business of Healthcare Podcast, Episode 104: A Look at a Healthcare Innovation Hub 27.10.2022

In this episode, Dr. Hubert Zajicek joins host, Dr. Bob Kaiser, to discuss innovation and entrepreneurship as they relate to healthcare. Zajicek is a physician, CEO, founder, and partner of Health Wildcatters , a Dallas-based healthcare accelerator.

The Business of Healthcare Podcast, Episode 103: Integrity-Driven Entrepreneurship 27.09.2022

In this episode, host Dr. Bob Kaiser welcomes an alumna of The University of Texas at Dallas and the Naveen Jindal School of Management to the podcast. Dr. Sara Mahmood, BS'11, MS'16, is the founder and owner of brush365 , a dental practice that has four locations throughout the Dallas-Fort Worth Metroplex. The Dallas Business Journal listed Mahmood among its 40 Under 40 2022 honorees. She and Kai...

The Business of Healthcare Podcast, Episode 102: Machines That Help Humans Understand Humans 26.08.2022

In this episode, Amy Brown , founder and CEO of Indianapolis-based Authenticx , joins fellow Hoosier and show host Dr. Bob Kaiser for a look into how the machine learning tools her company offers can help healthcare leaders process customer feedback at scale — phone calls can number in the millions — and break them down to provide direction for improving the customer experience.

The Business of Healthcare Podcast, Episode 101: The Hospital-at-Home Healthcare Delivery Pathway 22.07.2022

In this episode, guest Tina Burbine , vice president for care innovation & enterprise analytics at HealthLink Advisors and host of Let's Talk Data! podcast, joins host Dr. Bob Kaiser for a discussion about the Hospital-at-Home healthcare delivery pathway which allows some patients to receive acute-level care in their homes rather than in a hospital.

The Business of Healthcare Podcast, Episode 100: Overcoming the Healthcare Klugeocracy 28.06.2022

In this special 100th episode of The Business of Healthcare Podcast, Dr. John McCracken joins host Dr. Bob Kaiser to discuss the most significant healthcare changes over the past quarter-century, including healthcare inflation and physician burnout, which McCracken calls moral injury. The root cause of these problems, McCracken says, is kludgeocracy, a government built and run on quick fixes. Link...

The Business of Healthcare Podcast, Episode 99: Health Epidemics Related to the COVID-19 Pandemic 27.05.2022

In this episode, Dr. Tim Church , chief medical officer of Wondr Health , a digital weight management program, joins host Dr. Bob Kaiser for a discussion about how to solve twin health epidemics related to the COVID-19 pandemic. Specifically, they discuss related metabolic and mental-health pandemics in which people are eating more, exercising and sleeping less because of worry and stress related...

The Business of Healthcare Podcast, Episode 98: Consolidation in the Healthcare Marketplace 25.04.2022

In this episode, Dr. James (Jim) Walton , president and CEO of Genesis Physicians Group , joins host Dr. Bob Kaiser for a wide-ranging discussion about consolidation in the healthcare marketplace. Walton also offers his views about how value-based care is impacting population health. Walton is also a lecturer in the Naveen Jindal School of Management's Healthcare Leadership and Management programs...

The Business of Healthcare Podcast, Episode 97: The Business of Dentistry 31.03.2022

Dr. A.J. Aceirno , a practicing dentist and CEO of Decision One Dental Partners , joins host Dr. Bob Kaiser for an overview of the dental industry, how it differs today from previous decades and what improvements can be made to optimize both the patient experience and business success.

The Business of Healthcare Podcast, Episode 96: A look into the Medical Waste Industry 25.02.2022

Jim Anderson , vice-president of product management and innovation at Stericycle , joins host Dr. Bob Kaiser for a look at the medical waste industry — its market dynamics, regulatory aspects, technology, supply-chain issues, education, safety, training and guidelines involved, the impact of the pandemic on the industry and more.

The Business of Healthcare Podcast, Episode 95: How a Surgery Concierge Can Help Healthcare Consumers Make Better Decisions 28.01.2022

In this episode, Sanjay Prasad, MD FACS , joins host Dr. Bob Kaiser to discuss how companies like S urgiQuality , which Prasad helms as CEO — are helping healthcare patients become better consumers by helping them connect with the beast surgeons not only in terms of cost but also quality. They also discuss Prasad's new book, Resetting Healthcare Post-COVID-19 Pandemic, the Patient Handbook .

The Business of Healthcare Podcast, Episode 94: A Look into a Nonprofit That Advocates for Employer Healthcare Interests 21.12.2021

In this episode, host Dr. Bob. Kaiser speaks with Ellen Kelsay , president and CEO of Business Group on Health , a Washington, D.C.-based nonprofit organization that advocates for employer healthcare interests, including those of some of the largest companies in the world.

The Business of Healthcare Podcast, Episode 93: Understanding Cash-Based Physical Therapy Businesses 30.11.2021

This episode delves into the concept of a cash-based physical therapy business and provides a brief overview of what physical therapy is. Host Dr. Bob Kaiser speaks with Dr. Aaron LeBauer , owner of LeBauer Physical Therapy, LLC, author of The CashPT® Blueprint , and host of ‎ The CashPT Lunch Hour Podcast . LeBauer is on a mission to save 100 million people from unnecessary surgery by teaching ot...

The Business of Healthcare Podcast, Episode 92: Polarity Intelligence — a Useful Skill for Healthcare Leaders 25.10.2021

In this episode, host Dr. Bob Kaiser and guests Tracy Christopherson and Michelle Troseth discuss the concept of Polarity Intelligence and how it can help healthcare leaders establish balance in their lives. Christopherson and Troseth are co-founders of Missing Logic LLC and co-hosts of the Healthcare's Missing Logic Podcast .

The Business of Healthcare Podcast, Episode 91: The Role of Rural Hospitals in the U.S. Healthcare System 27.09.2021

Jon Doolittle , MS'21, joins host Dr. Bob Kaiser for a look into the role rural hospitals play in the U.S. healthcare system. Doolittle is president of Mosaic Medical Center in Albany, Missouri, a town with a population of less than than 2,000.

The Business of Healthcare Podcast, Episode 90: A Look Into the Complex Pharmaceutical Supply Chain 24.08.2021

Justin Fengler , senior vice president corporate strategy and business operations at GoodRx, joins host Dr. Bob Kaiser for a look into the complex and confusing prescription-drug supply chain.

The Business of Healthcare Podcast, Episode 89: Fixing the Broken Essential Medicines Supply Chain 29.07.2021

In this episode, host Dr. Bob Kaiser chats with guest Dr. Eric Edwards , CEO, president and co-founder of Phlow Corporation. They discuss the problem of a broken essential medicines supply chain in the U.S. and solutions for fixing it.

The Business of Healthcare Podcast, Episode 88: Making the Leap from Fee-Based to Value-Based Care 23.07.2021

In this episode, Dr. Matt Lambert , chief medical officer at Curation Health , joins host Dr. Bob Kaiser for a discussion about the history of fee-based care and what the healthcare industry needs to do to make the leap to value-based care.

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