The Business of Cleaning

When it comes to aligning your company’s actions with your stated values and mission, are you actually doing what you say you set out to do? Part of employee engagement is ensuring that everyone is working towards the same goals and hold the same values. If yours are not clearly understood and relatable then this will be very difficult to achieve. Listen to this week's episode to learn how a good...

The December mini-season will be a break in the usual podcasting content to discuss employee retention and engagement! We’ll be back to the usual content and episode lengths in January for Season 2, which will be built around improving interpersonal connections inside and outside the business. Of course, you’re not in the business of being the best employer on the face of the planet, but when you...

The December mini-season will be a break in the usual podcasting content to discuss employee retention and engagement. We’ll be back to the usual content and episode lengths in January for Season 2, which will be built around improving interpersonal connections inside and outside the business. One constant concern, especially when it’s so important to keep the budget closely under wraps, has been...

Hiring can be difficult, as can maintaining a healthy and encouraging culture for your cleaning business. In our conversation with Eva from RBG Janitorial, we broke down what makes her company’s work environment truly inclusive. Eva Kretschmar is the owner of RBG Janitorial , a commercial cleaning company based out of Belvidere, Illinois. In the almost three years they’ve been in business, RBG Jan...

From new tools created to make cleaning and sanitation quicker and able to be achieved on a larger scale to tracking software that brings real-time data to the fingertips of its users, technology is a constant presence in the cleaning world. A continuously evolving part of the world is technology and automation. We sat down again with Sam Riegsecker to talk about this ever-growing part of the clea...

Between COVID-19 and innovations in technology, the way we attend events has changed. Virtual trade shows are everywhere now and will linger for the foreseeable future. This week we sat down with our very own marketing manager, Sam Riegsecker , to discuss the topic of trade shows in a modern world dogged by a persistent pandemic. The truth is that many of us had signed up for trade shows. In previ...

Recessions can be extremely difficult, especially on cleaning companies as orders for budget cuts usually mean a decrease in service requests. We got to the bottom of how one company managed to turn things around after 2008 and is weathering the storm of the pandemic. Guy Harris works for Certified Maintenance Service (CMS) and is the Creative and Executive Director for Max Defense, a company crea...

You’ve probably heard the phrase “work smarter, not harder,” but how often do you have a good example of what that means, especially in cleaning? We sat down with someone who’s had to work out how to employ that very principle and is doing so successfully. Kathy Riley is the Vice President at Professional Maintenance in Lubbock, Texas. Professional Maintenance has been in business since 1994 and s...

Shifting times create a need for an internal shift at one point or another. In this episode, we break down how to do it successfully no matter if your team is large in size or only a few people. Brandon Baswell is the Campus Services Manager at Michigan State University and has been in that position for over 16 years. He’s been with the university for over 31 years, meaning he has been there to se...

Employee retention, job quality, and customer happiness are high priorities in businesses striving for growth and success, especially in the cleaning industry, but did you know that most of that comes back to company culture? Jason Johnson is the owner of Premier Janitorial Services in Wasilla, Alaska. Premier Janitorial Services specializes in cleaning facilities within the medical industry. A fe...

In order for businesses to survive during the pandemic, at times they have had to find new avenues of business. For 2-SCALE this meant working with hospitals, schools, and other businesses to create a product to increase health and safety in their facilities. Aaron Churchill is the president of 2-Scale who leads a team of artists, engineers, craftspeople, builders, and coordinators to create dimen...

It’s not just about increased demand as everyone shifts into overdrawing because of the pandemic. It’s about the difficulty of acquiring supplies from the suppliers and how to communicate effective use of the products they can get to clients. Tina Saunders is the Director of Marketing and eCommerce at Nichols Paper and Supply . The company has dealt with providing solutions to clean a healthy faci...

Employee retention is the keyword in Recruitment and Hiring, but what can companies actually do to improve their process and keep good employees around longer? Troy Hopkins is an Area Developer and Coach for Office Pride Commercial Cleaning Services working with around 27 owners in Alabama, Tennessee, and in the Carolinas. Troy makes a  point to help drive success in the Commercial Cleaning I...

With the fall school season having slipped in, there is a large concern for how schools and their custodial teams are responding and preparing for COVID-19 this time around.  We talk with Mervin Brewer, the Assistant Custodial Supervisor for the Salt Lake City School District about their amazing ability to manage the situation and even how they use and maintain sustainable products.  Mor...

Milo George is the CEO of TurfTecs. Their primary business is cleaning, maintaining, repairing, and doing safety testing of artificial turf fields. With 15 years of experience in a field hit hard by demanding, and sometimes confusing COVID-19 restrictions, Milo is just the person to talk to about satisfying customer needs while maintaining a business. In this episode, we also dive into sanitation...

Cleaning industry expert, Ron Segura, breaks down how to change the vital role of internal communication to not just help a business survive COVID-19, but to also build a stronger business and team in the process. Ron is the president at Segura and Associates, a leading consulting company within the cleaning industry. Read more about this interview: https://www.janitorialmanager.com/blog/changing-...

Trent Peterson joins us from the Janitorial Manager sales team to talk about the importance of adapting to new technology within the cleaning world. There are higher stakes when it comes to quality and as your company grows, you'll need to be able to seamlessly share past and current information. Listen to learn about features that helping streamline processes and add a competitive advantage to gr...

Amanda Villarreal is the co-founder and managing member at PLEX Capital , an invoice factoring business that provides working capital for businesses, and in particular, cleaning businesses. We made the decision to bring Amanda on as one of our first guests because of her ability to talk about how we receive and cope with change, especially given the current climate and COVID-19. Some businesses ha...