The Better Leadership Team Show

In this episode of the Better Leadership Team Show, I welcome Pam Nemec. She is a brand culture expert and speaker. Her thought leadership around Brand Culture via HR and Brand Communications has led to recruiting, retaining, and caring for over 50,000 employees and connecting with millions of customers over the course of her 20-year career, where she ultimately led HR, Brand Communications, and C...

Jeannie Walters, CCXP is an award-winning customer experience expert, international keynote speaker, and Founder of Experience Investigators, a firm helping companies increase sales and customer retention through elevated customer experiences. Trailblazing the movement from “Reactive Customer Service” to “Proactive Customer Experience,” Jeannie wants business leaders to see customer experience as...

In this episode of Mike on the Mic, I'll focus on the common challenge of finding and attracting good people in today's workforce. I'll discuss the importance of surrounding yourself with the right individuals in both your work and personal life and explore how this can impact your success as a leader. I'll address various obstacles that can hinder the process of finding good p...

In this episode of the Better Leadership Team Show, I welcome another special yet non-traditional guest, Tammy Barlette, a US Air Force fighter pilot who retired in 2018 as a Lieutenant Colonel.  Upon retiring, she became a professional speaker and founded Athena’s Voice, a speaker referral business featuring female military pilots from around the United States. She is also the founder and CEO of...

On this Mike on the Mic episode, I’ll step into the concept of your neighborhood - not just in terms of physical location but mainly the people you surround yourself with. I explore the impact that your business neighborhood, family neighborhood, social neighborhood, and local community neighborhood can have on your life. The idea that our lives are profoundly influenced by the people we choose to...

In this Better Leadership Team Show episode, I speak with Trey Dunavant. He has over 15 years of experience helping scale B2B, B2C, and e-commerce companies. Through multiple leadership roles, he expanded a nationwide specialty products business division from sub-5-figures to mid-8-figures through the most challenging season of its 60+ year existence. Companies like Hyatt, Cisco, Starbucks, and th...

On this Mike on the Mic episode, I’ll dive into how "growing your people leads to growing your profit." and how much significance the "talent density framework" has as I break it down into small sections to highlight the steps to take when applying this framework. My aim is to help leaders comprehend what fuels revenue and profit growth. Many leaders often overlook this fundame...

On this episode of the Better Leadership Team Show, I  have a very special guest, Coach Jim Johnson, who is an authority on realizing your dreams. He has developed winning high school basketball teams for 30 years. He is known for his incredible leadership and the inspiring story of James McElain, the autistic manager he inserted into a basketball game, who became a national celebrity. Coach Johns...

On this Mike on the Mic episode, I’ll dive into the world of strategic thinking in organizations. Discover how creating the right conditions can nurture this vital skill. Whether you're a CEO, team leader, or team member, I'll unpack three crucial strategies to promote this essential skill. Exploring the importance of a clear vision and strategy, unraveling the true definition of strateg...

In this episode of the Better Leadership Team Show, I welcome two special guests, Jerry Acuff and Robin Napier, both a part of the Delta Point family. They share their insights and advice on the art of building meaningful connections. Jerry Acuff, stands as a true luminary in the realms of sales and leadership. Serving as the esteemed CEO of Delta Point and boasting the authorship of four bestsell...

On this Mike on the Mic episode, I will be diving into the vital topic of developing our direct reports and fostering growth within our teams. I’ll explore the different levels of development, from leadership team to individual growth and even personal self-development. Discover the importance of investing in your team's professional and personal development and explore real-life examples of...

On this episode of The Better Leadership Team Show, I have the honor of bringing on a friend and amazing business consultant, Joey Coleman, a globally recognized customer and employee retention expert. As an award-winning speaker, he has shared his first 100 days methodology with organizations like Whirlpool, Volkswagen, Zappos, and Australia. His bestselling book, "Never Lose a Customer Agai...

On this Mike on the Mic episode, I’ll be diving into the concept of "talent density," which is measured by the Talent Density Indicator (TDI), a critical leading indicator of success, reflecting the strength of your organization's talent. From hiring practices to coaching, feedback, and accountability, I'll explore each aspect and ask you to score yourself on a scale of 1 to 7....

In this episode of the Better Leadership Team Show, I had a very special guest, Dwain Farley, a seasoned business leader with over 30 years of experience in building small and midsized businesses; primarily in the systems integration field developing software for Automatic Identification and Data Collection systems deployed on the production line and warehouse of manufacturers. Most recently he so...

On this Mike on the Mic episode, I am diving deep into the topic of building your leadership team bench. Have you ever wondered how to have high-performing individuals ready to step up and join your leadership team? Well, I'll be exploring the importance of having a strong bench and how it can benefit your organization.  Discover two different tactics for building your bench, including the &q...

On this episode of The Better Leadership Team Show, I delve into the realm of creating a well-being culture with none other than Dr. Richard Safeer, the Chief Medical Director of Employee Health and Well-Being at Johns Hopkins Medicine. Dr. Safeer is not only a distinguished author, known for his book 'A Cure for the Common Company: A Well-Being Prescription for a Happier, Healthier, and More...

On this Mike on the Mic Episode, things are going to get a little different. If you've been following the previous episodes, you know I've talked extensively about the importance of believing in the positive intent of others. I've even coined it "The Law of Positive Intent." We discussed this concept in episodes like "Mastering Your Focus" and "Having Diffic...

In this episode of the Better Leadership Team Show, I welcome a special guest and friend, Keith Cupp to discuss the topic of working with a coach. He is the Founder, CEO and head coach for Gravitas Impact, a global mid-market coaching community with 60+ coaches worldwide. Keith has an eclectic background of life experiences, including 35 years as a business person, 5 years as an Officer in the US...

On this Mike on the Mic episode, I want to dive into the topic of difficult conversations. As a leader, I believe it's essential to master the art of having these challenging discussions. Without this skill, two things can happen. First, if we don't know how to navigate difficult conversations, we can make things worse by jumping in with accusations and opinions. Second, if we avoid havi...

In this episode of The Leadership Team Show, I have a fascinating conversation with Kevin Lawrence, Straight-talking coach/author who helps CEOs and executives around the world to break through business challenges, grow their companies, defy the gravity of stress, and succeed in Work, Self & Life. These experiences inspired Kevin's book Your Oxygen Mask First, which he reveals the 17 habi...

In this Mike on the Mic episode, I’ll challenge the conventional practice of annual performance reviews and advocate for a more effective approach. As a leader, I strongly believe that the traditional system of annual or semi-annual performance evaluations is flawed and needs to be replaced. I’ll be diving into the reasons why these reviews are detrimental and discuss the negative impact they can...

In this episode of the podcast, I speak with Heather Hansen, a former trial attorney and advocate coach. She gives her clients the tools to advocate for themselves, their ideas, and their teams. She has been a trial attorney for over 20 years and was consistently named one of the Top 50 Female Attorneys in Pennsylvania. Heather combines her psychology degree, her experience as a TV anchor, and her...

Welcome back to The Better Leadership Team Show! In today's Mike on the Mic episode, I dive deep into the power of vulnerability and explore the Peer Accountability Exercise. I discuss how this exercise can help teams become more vulnerable and accelerate their progress. I’ll unpack the importance of giving and receiving feedback, even when it may seem uncomfortable or difficult.   Vulnerabil...

In this episode of the Leadership Team Show, I speak to Anton Gunn, former senior advisor to President Barack Obama and a national expert on Socially Conscious Leadership. Fierce Healthcare recently named him as one of the Ten Most Influential Minority Executives in Healthcare. He is a graduate of the University of South Carolina, where he played SEC football for the Gamecocks and earned a master&...

In this Mike on the Mic episode,  I delve into a topic of utmost importance for CEOs and leaders–  the importance of enhancing talent within your team. I’ll explore the crucial aspect of fostering a workforce where individuals consistently operate at an exceptional "A" level while reducing the presence of underperformers at the "C" or toxic "C" level. I break down the...