ACT Dental

The Best Practices Show with Kirk Behrendt

Business EN ↓ 300 episodes

Welcome to The Best Practices Show, hosted by Kirk Behrendt, founder of ACT Dental (https://www.actdental.com/) and a leader in dental practice coaching. This podcast is your gateway to discovering the hidden gems and tactics used by the most successful dental practices worldwide. At ACT Dental, we have meticulously curated strategies that have consistently proven effective in elevating dental practices. Our podcast, The Best Practices Show, extends our commitment to sharing this wealth of knowledge. Each episode features interviews with renowned dental professionals and industry leaders who h...

Author

ACT Dental

Category

Business

Podcast website

www.actdental.com

Latest episode

Jul 10, 2026

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Episodes

871: Metric Mondays: Gross Profit Percentage: The Health Indicator of Your Practice – Dr. Barrett Straub 07.04.2025

You might think your profit margin is healthy. But is it, really? In this episode of Metric Mondays, Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, to break down gross profit percentage, the real health indicator of your practice. To learn what a good profit margin looks like and how to start improving yours, listen to Episode 871 of The Best Practices Show! Learn More About Dr. Straub:...

870: The Oral-Systemic Myth – Katrina Sanders 04.04.2025

You may have a healthy practice. But do you have healthy patients? In this episode of Clinical Edge Fridays, Kirk Behrendt brings back Katrina Sanders, The Dental WINEgenist, to expose some of the biggest myths of the oral-systemic link869. Doing the bare minimum is not enough! To help patients achieve better health and a better quality of life, listen to Episode 870 of The Best Practices Show! Le...

869: The Future of Private Practice: Debra’s Top Tips from the APDP Meeting – Debra Engelhardt-Nash 02.04.2025

We've all heard that private practice dentistry is dying. But now is the best time to own and grow your practice! In this episode of Practical Solutions Day, Kirk Behrendt brings back Debra Engelhardt-Nash, co-founder of The Nash Institute, to share highlights from the latest APDP meeting that will empower you and your team to create a better practice and a better life. To hear Debra’s top tips fr...

868: Metric Mondays: Understanding Overhead Percentage: The Silent Profit Killer – Dr. Barrett Straub 31.03.2025

Something is quietly killing your profit — and it’s not what you think! In this episode of Metric Mondays, Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, to break down one of the most misunderstood numbers in dentistry. They explain the myths of overhead percentage, what a healthy overhead percentage looks like, and ways for you to lower it if it’s too high. To better understand where yo...

867: From Artist to Technician: Unlocking the Power of Whole-Brain Dentistry – Dr. Charlie Ward & Joshua Polansky 28.03.2025

Are you a dentist who is an artist, scientist, or maybe even a therapist? In this episode of Clinical Edge Fridays, Kirk Behrendt brings back Dr. Charlie Ward, visiting faculty member from The Pankey Institute, and Joshua Polansky, owner of Niche Dental Studio, to share how success in dentistry requires both hemispheres of your brain. Dentistry isn't just fixing teeth! To learn why both sides matt...

866: Hourly vs. Salary: The Legal Do’s and Don’ts Every Dentist Must Know – Alan Twigg 26.03.2025

Should you pay your team hourly or salary? Before you decide, there are some important things to know and consider! In this episode of Practical Solutions Day, Kirk Behrendt brings in Alan Twigg, co-owner of Bent Ericksen & Associates, to demystify the key differences and explain the most surprising misconceptions of paying a salary. To find out which one is right for your practice, listen to...

865: Metric Mondays: How Many Days Do You Work for Free? – Dr. Barrett Straub 24.03.2025

How many days do you work for free? You're probably thinking, “I don't!” But you may be shocked after doing the math. In this episode of Metric Mondays, Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, to break down a new important KPI: days worked for free. They explain why it happens, how to calculate this number, and what you can do after knowing the data. Stop working too many days for...

864: Why Your Patients Are in Perio Purgatory – Rachel Wall 21.03.2025

Your patients aren't truly healthy, but they're also not losing teeth. This “gray area” is keeping them in perio purgatory! In this episode of Clinical Edge Fridays, Kirk Behrendt brings back Rachel Wall, CEO and founder of Inspired Hygiene, to explain what perio purgatory is, why it’s dangerous, and how to pull patients out of it to improve their health. To learn how to put an end to your perio b...

863: Want to Drop a Few PPOs? Here is What You Should Consider – Sandi Hudson 19.03.2025

Are you overwhelmed trying to navigate PPOs? Then keep listening! In this episode of Practical Solutions Day, Kirk Behrendt brings back Sandi Hudson, founder of Unlock the PPO, to decode some of the biggest challenges when dropping PPOs. You didn't go to dental school to deal with insurance. Let the experts do it for you! To learn more about Sandi’s company and the key things to consider before dr...

862: Metric Mondays: What You Don't Know About Net Collections Percentage – Dr. Barrett Straub 17.03.2025

Collecting 95% sounds great. But there's a big problem: you're leaving 5% on the table! In this episode of Metric Mondays, Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, to break down net collections percentage. You'll learn why 95% isn't as great as it sounds, how it’s killing your practice, and what you can do to raise this KPI. To learn what you need to know about net collections, lis...

861: Dental Lab Secrets Exposed: What You Really Should Know About the Best Dentist & Lab Tech Relationships – Dr. Christopher Mazzola, Dr. Charlie Ward, & Joshua Polansky 14.03.2025

Do you ever wonder what your dental techs really think about you? In this episode of Clinical Edge Fridays, Kirk Behrendt brings back Dr. Christopher Mazzola and Dr. Charlie Ward to pick the brain of Joshua Polansky, owner of Niche Dental Studio, to answer your burning questions and to reveal the secret to a great relationship and partnership with your dental techs. To hear one dental tech’s advic...

860: Proven Retention Strategies for Dental Teams – Miranda Beeson 12.03.2025

You want great people in your practice. But it’s a challenge to find them, and an even bigger challenge to keep them! In this episode of Practical Solutions Day, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to share their proven strategies to keep great team members engaged and wanting to stay. To learn how to build and retain a strong and dedicated team, listen to Episod...

859: Metric Mondays: The Truth About Write-Off Percentage – Dr. Barrett Straub 10.03.2025

You might think you know your write-off percentage. But do you, really? In this episode of Metric Mondays, Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, to break down this important KPI. They explain what it is, how it affects your profitability, and countermeasures to start adding some percentage points back to your bottom line. For step-by-step guidance through this process, become a...

858: Myo Made Simple: Integrating a Myofunctional Screener into Dental Hygiene Practice – Brittny Murphy 07.03.2025

In this episode of Clinical Edge Fridays, ACT shares their latest Master Class by Brittny Murphy, founder of CT Orofacial Myology, who explains the long-term dental, mental, and overall health benefits of introducing myofunctional screening and therapy to patients of all ages. With a quick, pain-free, and non-invasive screening, you can save valuable chair time and elevate patient care! To learn h...

857: Really Tough Conversations Done Right – Carlie Einarson 05.03.2025

Are you scared of tough conversations? Do you avoid them at all costs? Then it could cost you your practice! To help you avert future crisis, Kirk Behrendt brings back Carlie Einarson, one of ACT’s amazing coaches, to share a framework for having good, productive conflict and building a culture of trust. Put an end to false harmony in your practice! To learn how to have courageous conversations wi...

856: Metric Monday: Net Production – Dr. Barrett Straub 03.03.2025

Every year, you set gross production goals. But is that the right number to focus on? In this episode of Metric Mondays, Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, to break down the most overlooked number: net production. To learn how focusing on this metric will increase profitability, listen to Episode 856 of The Best Practices Show! Learn More About Dr. Straub: Send Dr. Straub an...

855: Dentistry 3.0 - A Sneak Peek Behind the Scenes – Dr. Christian Coachman 28.02.2025

In this episode of Clinical Edge Fridays, Kirk Behrendt brings back Dr. Christian Coachman, founder of Digital Smile Design, to reveal his latest project, Dentistry 3.0. He explains what this new model of care is, why you need to get on board, and the future of dentistry as technology and AI rapidly evolves in this space. To learn how to stay ahead of the curve with Dentistry 3.0, listen to Episod...

854: How to Build a Team That Stays – Miranda Beeson 26.02.2025

Ask yourself this: would you want to work for you? If you answered no or maybe, keep listening! To help you become a magnetic and influential leader that makes people stay, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to share four key elements to building a great, loyal team that never wants to leave. To learn how to be a leader that people want to follow, listen to Epis...

853: Metric Monday: Gross Production – Dr. Barrett Straub 24.02.2025

In this episode of Metric Mondays, Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, to break down gross production, its challenges, and why you should take a closer look at your numbers. Think you have it all figured out? There's still more to learn! To discover what you need to know about gross production, listen to Episode 853 of The Best Practices Show! Learn More About Dr. Straub: Send...

852: The Dental Collaboration You Can't Afford to Miss: DSD and Kois – Dr. Christian Coachman & Dr. Dean Kois 21.02.2025

In this episode of Clinical Edge Fridays, Dr. Christian Coachman, founder of Digital Smile Design, brings in a very special guest. Dr. Dean Kois, son of the living legend, Dr. John Kois, shares what it’s like working with one of dentistry’s greatest, why the Kois Center was created, and about the upcoming collaboration course with DSD that you don't want to miss. If you want to become a great dent...

851: Embracing Conflict for Practice Growth – Dr. Barrett Straub & Miranda Beeson 19.02.2025

We’re taught that conflict is bad and it’s to be avoided. But what if you embraced it instead? To teach you how, Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, and Miranda Beeson, ACT’s director of education, to share the tools to help you have productive conflict in your practice. Conflict is where growth happens! To start getting excited about embracing conflict, listen to Episode 851...

850: Metric Monday: What You Really Need to Know About Gross Production Per Day – Dr. Barrett Straub 17.02.2025

You learned about days open and how to track it. So, now what? In this episode of Metric Mondays, Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, to share another critical metric to help you work smarter, not harder. By tracking gross production per day along with days open, you will predict, meet, and eventually exceed the goals and targets for your practice. To learn the next step towar...

849: Confessions of a Dental Study Club Veteran: The Life-Changing Power of Vulnerability and Collaboration – Dr. Dennis Hartlieb 14.02.2025

One of the most important things you can do as a dentist is to be around other dentists. But they can't just be any dentist — they’ve got to be the best! To increase your chances of finding the best mentors and your tribe, Kirk Behrendt brings back Dr. Dennis Hartlieb, founder of Dental Online Training, to share his confessions as a study club veteran and his journey of learning from the best to b...

848: Six Reports Every Admin Should Run – Robyn Theisen 12.02.2025

Do you want to improve profitability, but don't know how? It’s easier than you think! To help you simplify the process, Kirk Behrendt brings back Robyn Theisen, one of ACT’s amazing coaches, to reveal the six reports every admin team member should run to create and maintain financial stability. Stay on track with consistent reporting! To learn how to create a system that will improve profitability...

847: How Tracking One Simple Metric Can Help You Work Smarter, Not Harder – Dr. Barrett Straub 10.02.2025

Are you burned out and want to work less? Do you want to take more vacations? Have you wished for more time with your family? You can do all the above! In this very first segment of Metric Mondays, Kirk Behrendt and Dr. Barrett Straub, ACT’s CEO, share the most important metric you need to know for a better practice and better life. To learn about the magic metric that will help you work smarter,...

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