The Best Practices Show with Kirk Behrendt

946: Metric Mondays: Perio Diagnostic Percentage and Perio Acceptance Percentage – Miranda Beeson How do you know if you're serving your patients well? In this episode, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to share two metrics that will help both your patients and your practice get healthy. To learn more about perio diagnostic percentage, perio acceptance percenta...

945: The Cybersecurity Checklist Every Dentist Needs – Travis Wentworth Most days, we are online. But how often do we think about cybersecurity? In this episode, Kirk Behrendt brings in Travis Wentworth, cybersecurity expert from Intelligence Quest, to share the safeguards to put in place to reduce your risks and protect your patients and practice from common cybersecurity threats. Don't take cybe...

944: From Burger King to Dental School: Dr. Louis Kaufman’s Unconventional Path to Success – Dr. Louis Kaufman  Dentistry is a difficult and demanding profession. But with the right people and the right resources, you can make it rewarding and worthwhile. In this episode, Kirk Behrendt brings in Dr. Louis Kaufman from Smile Source Chicago to share his journey from his time at Burger King to becom...

Do your patients value and trust what you're providing? There's an easy way for you to find out! In this episode, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to share a metric that shows how many patients are truly connected to your practice and what to do if your numbers are dwindling. To learn the low-cost way to boost your active patient and active hygiene patient cou...

Retaining patients is important — but it’s not enough for long-term success! In this episode, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to share a framework and system for rethinking retention and creating loyal patients who advocate for your practice. To learn how to create lasting relationships with the ultimate patient experience, listen to Episode 942 of The Best P...

Are you feeling exhausted, unfulfilled, and unhappy? It doesn't have to stay that way! In this episode, Kirk Behrendt brings back Dr. Kevin Groth, a long-time ACT client, to share his journey from rock-bottom to success and the steps you can take to find fulfillment and happiness. To learn how to reframe adversity and make your life better, listen to Episode 941 of The Best Practices Show! Learn M...

You will always need new patients. But you also need to keep your current patients active — especially through hygiene! In this episode, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to break down why hygiene re-appointment matters and what you can do to improve your numbers. To learn the easiest way to increase revenue without chasing production, listen to Episode 940 of...

Do you want more control over your life? Then it’s time to invest in yourself and your practice! In this episode, Kirk Behrendt brings back Dr. Lenny Hess, senior clinical director at The Dawson Academy, to talk about the best investment you can make: your education. He shares how the upcoming seven-course curriculum will transform your thinking and lead you to a more fulfilling career and balance...

You're good at planning your vacations. But how about planning for your business? In this episode, Kirk Behrendt brings back Ariel Siegel, one of ACT’s amazing coaches, to break down how to strategically plan for your future and build a thriving practice. When you fail to plan, you are planning to fail! To learn how to make a great plan for a great future, listen to Episode 938 of The Best Practic...

Over 50% of practices are either thinking about or starting to move out of network. It’s a trend that's not slowing down! In this episode, Kirk Behrendt brings back Dave Monahan, founder and CEO of Kleer, to share the shocking data behind going out of network and why you’ll wish you had done it sooner. To learn all the benefits of going out of network for you and your patients, listen to Episode 9...

Establishing core values is the most important thing you will do for your practice. But core values aren’t just words on the wall! In this episode, Kirk Behrendt brings back Heather Crockett, one of ACT’s amazing coaches, to share how to keep your core values alive and prevent them from becoming stale over time. To learn how to make core values the heartbeat of your practice, listen to Episode 936...

Are you unhappy with your practice and feeling stuck? In this episode, Kirk Behrendt brings in Dr. Pamela Maragliano, chief editor of Dental Economics, to inspire you with her journey to pursue excellence with confidence. Stop compromising your values to make others happy! To learn how to build your ideal vision, team, and practice, listen to Episode 935 of The Best Practices Show! Learn More Abou...

Uninsured patients are afraid of the dentist. But it’s not the pain they're scared of! They don't have coverage, and they're anxious about the cost. In this episode, Kirk Behrendt brings back Dave Monahan, founder and CEO of Kleer, to share how to remove this barrier and grow your collections by 182%. To learn the easier way to get patients through the door and accept treatment, listen to Episode...

Do you ever wish you had a second set of eyes — without the headache of opinions and emotions? Well, now it’s possible! In this episode, Kirk Behrendt brings back Mike Buckner, executive vice president of revenue at Pearl, to showcase the impact of using AI to provide better care for your patients. To learn how AI will help you detect problems earlier, more accurately, and even more quickly, liste...

You don't need to work harder, and you don't need to produce more. You just need to collect what you're owed! In this episode, Kirk Behrendt brings back Robyn Theisen, one of ACT’s amazing coaches, to show you how much money you're leaving on the table and how to tighten your collection gap. To learn how to start collecting 100%, listen to Episode 932 of The Best Practices Show! Learn More About R...

You want to fill your practice with cash-paying patients. But being uninsured doesn't mean more loyalty and more treatment! In this episode, Kirk Behrendt brings back Dave Monahan, founder and CEO of Kleer, to share some shocking data on cash-paying patients and why you need to invest in a membership plan for your practice. To learn how to increase the number of ideal, cash-paying patients, listen...

Time is the one thing you can't buy back. Once it’s gone, it’s gone! In this episode, Kirk Behrendt brings back Mike Buckner, executive vice president of revenue at Pearl, to talk about AI and how it can help you and your team be more efficient in your practice. To learn how to free up time for the things that matter most, listen to Episode 930 of The Best Practices Show! Learn More About Mike: Se...

Without clear communication, even the best teams can fall apart. So, how do you clearly communicate expectations as a leader to your team? In this episode, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to share a framework for when and how to give feedback — and how to receive it! To learn how to create a stronger team through clear communication, listen to Episode 929 of...

How long does it take to collect what you're owed? The longer you wait, the less likely you are to collect it! In this episode, Kirk Behrendt brings back Ariel Juday, one of ACT’s amazing coaches, to break down accounts receivable percentage, where your numbers should be, and what to do if they're not in the ideal ranges. To learn how to collect what you're owed as quickly as possible, listen to E...

About 70% of dentists will be embezzled during their careers. In fact, it may be happening to you now! In this episode, Kirk Behrendt brings back David Harris, embezzlement expert and CEO of Prosperident, to continue with part two of how to stop embezzlement from happening in your practice. To learn the best monitoring framework to stop future thieves in their tracks, listen to Episode 927 of The...

About 70% of dentists will be embezzled at some point in their career. About 80% of them can be prevented just by having the right systems. In this episode, Kirk Behrendt brings back David Harris, embezzlement expert and CEO of Prosperident, to share three rules that will deter future thieves and reduce your risk of embezzlement. If someone is going to steal from you, make it extremely difficult!...

How efficient is your collections process? By looking at one number, you can find out! In this episode, Kirk Behrendt brings back Ariel Juday, one of ACT’s amazing coaches, to break down accounts receivable ratio. She explains what AR is, how to track it, and what you can do if it’s not at a healthy number. To learn how to manage and take control of your AR, listen to Episode 925 of The Best Pract...

Being a dentist isn't easy, and neither is being an entrepreneur. In this episode, Kirk Behrendt brings in Dr. Jeff Henneberg, co-founder of Smile Source Spokane, to share his path from being an educator to entrepreneurship and offer his words of wisdom and encouragement for current and future practice owners. To learn the essential tools and skills of entrepreneurship, listen to Episode 924 of Th...

About 50% of your new patients will not return. Why does that happen, and what can you do about it? In this episode, Kirk Behrendt brings in Brad James, director of SMB sales at Kleer and Membersy, to explain the true problem you have in your practice. You don't have a new patient problem — you have a patient loyalty problem! To learn what's keeping new patients away and how to create loyalty in y...

You can’t recapture 100% of your cancellations — but you can get 80% or more! In this episode, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to break down recaptured percentage, how to track it, and ways to create a strong system to increase reappointment. To learn the secrets for actively rescheduling patients, listen to Episode 922 of The Best Practices Show! Learn More...