The Beauty Business Podcast

2019 ends in just three months . . . that’s another decade gone and I have a special treat just for you! But before I tell you more about that. . . (keeping you in suspense) I’d like to ask how your social media is going? . . . and when I say that, I’m really asking […]

Welcome back to our Mini Retail Sales Series . . . again! This fourth, slightly delayed, installment will all be about how to design a retail display that will not just dazzle your clients, but compel them to buy as well! I can’t stress enough the importance of having a retail display on your spa […]

Confidence is important to every beauty business owner and this is something they often struggle with.  We are always dealing with our clients and our staff so this is sort of a skill that we need to improve on. If you are not confident or sure about your treatment or products then you won’t be […]

It’s good to be back again and I hope you didn’t miss me too much? I have been quite busy for the past few weeks, I’ll tell you more about why on this episode, but before I get ahead of myself. . . let’s have some #RealTalk. One of the things you don’t get told […]

If you’re looking at the episode title and thinking that creating a business plan isn’t for you or it’s not really necessary well let me tell that you are wrong on both accounts. Starting and running a business can certainly be difficult, but if you have a plan or “blueprint” then you have a path […]

Today’s episode of The Beauty Business Podcast is actually spelled F-U-N because I am joined by one of my favourite people in the whole world . . . Rachel Perry! Rachel is a VERY successful business woman in her own right and these days she spends a good amount of her time teaching other business […]

We’re on the third installment of the Stock and Retail Mini-series of The Beauty Business Podcast and today we will be talking about “The Client Journey.” What has that got to do with stock and retail I hear you ask? The fact is that most therapists and aestheticians still fear the thought of “selling” their […]

We are now on the second part of the Retail Sales Mini Series of The Beauty Business Podcast. This week, we will be talking about something sexy. . . like Stock Management! I know… I know… Whenever you hear stock management, I am sure you are imagining something boring like a lecture but this shouldn’t […]

Finally. . . the much promised, much anticipated mini-series all about products is here! To kick things off I am joined again by a good friend of mine and the queen of salon and spa retail sales Daniela Woerner. We’re talking about why retail sales are important to your spa or salon in 2019 because […]

Are you leaving money right there on your reception desk? Sorry to say but yes. . . Without having to spend any real money, there are several factors that can seriously affect your beauty business that take place in your reception area. It’s actually under your nose but, because you are busy and spend most […]

Do you struggle to get the BIG stuff done? You know . . the things that are going to move you forward in your business, reach your goals . . . make a difference? Or does the day-to-day work simply prevent you from making progress . . . how do you move past that? Generally […]

Out outlooks and opinions are shaped by our environments and what we experience and this is one of the many reasons for the “Generation Gap.” But what is the generation gap these days, what makes a “millennial” different to a “Generation Z” and what’s all this about “Snowflakes”? This shortening of the generations, but rapidly […]

“A penny saved is a penny earned.” Heard of this common saying? Well, it is actually true.. So imagine saving more than a penny. . . how about £5,000 in a single year? How does sound to you? I am sure you can think of a lot of things you’d rather spend that money on […]

Finally… the hiatus of The Beauty Business Podcast is OVER and I am back with another episode . . . I have been busy with events recently … attending, speaking, sorting out plus the recent launch and intake of salon owners in to my Beauty Client Accumulator program! (If you haven’t heard of it yet […]

Time sure does fly by! Welcome to our 50th Episode and hopefully. . .we’ll also get our 200,000th lifetime download for the Beauty Business Podcast too! So I’d like to take this opportunity to THANK YOU all my lovely listeners for this milestone as I couldn’t have done it without your continued support! If you […]

Welcome to February . . . It’s going to be a very busy month full of surprises . . . you’ll have to listen to find out more – you are not going to want to miss this though! But before all that . . . Let’s revisit one of the most important aspects in […]

Remember we were recently talking about goals on the podcast . . .  I hope you were able to plan what you’d like to achieve this year. However, those are very much YOUR goals . . . but what about your team? Do they share the same vision as you? Are they motivated enough to […]

As humans we really LOVE to complicate things . . . you might not believe me, but we do it all the time! (Hint: I explain more in the episode!) As beauty business owners, we are guilty of this more than most especially when it comes to adding more treatments on to our menu and […]

Happy 2019 my lovely podcast listeners! Have you missed me? I actually had a listener said she was having “withdrawals” when we went into the holiday break. Well the GREAT news is that this year, I promise to bring you MORE episodes! I’ll explain more in the episode itself. Now, it’s the beginning of a […]

It’s beginning to look a lot like Christmas. . .everywhere you go! (You could probably hear Michael Buble’s voice singing while reading this) It’s the best time to make more sales, generate more bookings, have some fun and spread some holiday cheer! But are you READY to make the most of Christmas in your beauty business? […]

Starting a business can be liberating, being the boss of your own beauty business is great . . . but then you suddenly find out that it takes more than one person to run a successful business. You are now swamped with all those tasks you didn’t expect to be doing wearing all those hats; […]

This week’s episode is inspired by one of the most requested topics being asked by listeners just like YOU and the members of my Facebook Group called The Beauty Business Hackers ( if you haven’t joined yet then click here!) Recently, I received an email from one of our avid listeners which prompted me to […]

So this week’s topic is a little different to the norm . . . a little more “raw” or “real” as we will be looking at “Impostor Syndrome.” You may have heard about this and you may even be experiencing it right now but didn’t know it. Impostor Syndrome can manifest in any gender, race […]

What’s the most annoying thing about running your own beauty business? I bet I’d get a few different answers to this question . . . but if we’re honest, as business owners, “Clients” have got to be one of the top three answers! Clients are the lifeblood of your business, without them you don’t have […]

Purchased anything online recently? How did you decide between all the options available to you? Let me guess . . . REVIEWS and RATINGS! Having amazing “social proof”​ can really help your beauty business grow because this is where people look these days before spending their hard earned money. 76% of people will check out […]