The Beauty Business Podcast

Reviews, Testimonials, Feedback, Social Proof . . . we all want more! Whatever you call them, they all have the same purpose, to provide independent insight in to your business to help someone else decide whether to buy, or book. But how do you go about getting more reviews, where should you collect them, what […]

Love it or hate it, social media is an integral part of any business these days. We all know what a struggle it is to generate content in the hunt for more of the right followers, the ones that turn in to clients, and how to engage with them. Could social media competitions be the […]

Remember back in high school when you’d be given an essay to write and it would be some statement followed by the word ‘Discuss?’ Something like. .   Life was harder for the average person in The Middle Ages. Discuss? That’s what the title of today’s episode is. The episode itself, however, well it’s a story […]

Chances are you’ve heard this before, or something similar and there’s a good reason, because it’s true. You’ve heard it, you’ve possibly even said it, or something similar, but do you really believe it  . . . or are you actually still ignoring this crucial bit of advice in your business. But aside from being […]

On this week’s podcast, we are are joined by not one, but two amazing women. Coincidence  . . . given that it’s International Women’s Day this week? We ALL want our clients to have an amazing experience with us. And our clients want the same, but what things should we think about to deliver the […]

Stunned silence following that title! You’re either nodding your head thinking me wise beyond my years or about to yell at your screen but before you skip this episode in protest … hear me out first. There’s “more than what meets the eye” to this statement and you’ll have to listen to see what I’m […]

Do you take payment in advance for ALL your bookings? Nodding your head, then we’re on the same page. (Virtual high five there!) However, if you are still a little skeptical about taking advance payments – and don’t worry you are not alone – then let’s put all your fears to rest.  In the episode […]

Welcome to our first Beauty Business Podcast episode for 2021! I am so glad to be back to give you more knowledge-packed episodes to help grow your business but also to introduce you to some amazing amazing people as guests on the show.  Quick question for you though . . . would you say you […]

Wow! What a week it has been and we’re down to the last special episode of The Beauty Business Podcast for National Spa Week this year. For our sixth episode of the week, we are relaxing a little and taking a closer look at Halotherapy.  Do you know what Halotherapy is? I didn’t! Joining me […]

Welcome to Day Five of The Beauty Business Podcast National Spa Week Specials. We’ve not been afraid to tackle some difficult topics this week, but this one takes it up a level. Today’s all about Health & Safety; which is essential even before the pandemic came along. But so many managers shy away from it, […]

  It’s the Fourth Day of The Beauty Business Podcast National Spa Week specials! On Tuesday we tackled the topic of marketing and now we’re expanding on that by focusing on PR and Comms or Public Relations and Communications to you and me.  I’ll be the first to admit to getting mixed up between Marketing, […]

  Welcome to Day Three of The Beauty Business Podcast National Spa Week Specials. Our focus in this episode is Human Resources and Recruitment,  specifically from two crucial perspectives: The Business Owner or Manager and the Individual. We’ll tackle how to effectively handle your team in these difficult times and also how to stand out […]

It’s Day Two of The Beauty Business Podcast National Spa Week Specials. Marketing in the digital era can be tricky considering all the social media platforms out there and the rules of engagement quickly shifting all the time. With the current crisis we are facing, we truly need to be connected to our clients more […]

It’s a very special week here on The Beauty Business Podcast because it’s National Spa Week again here in the UK and we’ve gone a little wild – to support National Spa Week this year, I’m bringing you a whole week of amazing episodes for you to enjoy and learn. A new episode every single […]

The Beauty Business Podcast turns 100 today! 🎂 A sudden rush of nostalgia came over me after remembering that first episode I recorded way back in 2015 – it sounds terrible when listened back to it – but now to celebrate this momentous occasion, I am doing a special episode. It’s normally me doing the […]

Welcome to The Beauty Business Podcast on our 99th episode! It’s all about Retail this week across all of my platforms and channels. From the website, through social, YouTube and now the podcast my goal is to make sure retail sales are a serious part of your beauty business strategy. So expect a mini-masterclass here […]

We should always encourage everyone in the beauty business industry to recognize not only exceptional businesses, but also individual talent too. Problem is . . . we suck at it! In this episode, we will highlight why it’s so important to have someone to aspire to. We absolutely must celebrate those individuals who are contributing […]

Every day we make loads of decisions, even the simplest one like what to have for lunch, but we are constantly plagued with an ongoing list of decisions as a business owner. This can be draining, and we sometimes can’t avoid procrastinating our way into a hasty decision that can cause even bigger problems, and […]

You’ve likely worked hard to create the identity for your business, from your branding to your products and services. It is not something you just came up with overnight, chances are it took you some time to brainstorm ideas on how to make yourself unique from your competitors, then suddenly you come across someone else […]

Being a business owner means juggling lots of tasks and that eats away your time. So let’s get real here, you can’t keep doing everything, I don’t care if your superwoman. Keep doing everything and you will run out of time, or energy or both. With the recent pandemic, more and more people are now […]

Hello September! A quick google search will reveal lots of booking software systems out there aimed at hair and beauty businesses. All of them take client bookings, hold some client details, some even take payments or send emails and text messages… but when it comes to actually helping you grow your business, saving you time […]

You can barely move in the salon and beauty Facebook Groups for one question at the moment … Should you charge the additional PPEs and cleaning costs to your clients? There’s a lot to think about as it turns out within this one question and LOTS of different opinions, about whether you should or shouldn’t […]

Bit of a different episode of The Beauty Business Podcast this week, we’re talking about how we can bounce back after experiencing something devastating in our business that does not only affect our business but our mental health as well. Sound familiar? Joining us in this episode is multi award-winning beauty business owner, Sam Pearce, […]

Prepare to be inspired by the journey of our special guest this week from the UK Lash Industry. So many people have suggested to me that I should have this guest on the show so I just had to get her on. I mean . . . who am I to disappoint? So joining us […]

Welcome to Part 3 in our Website Mini-Series and today is the one you’ve been waiting for . .  This time we will be tackling the most asked question of all when you are planning to build a website for your beauty business – What’s the BEST website software to use? Several factors come into […]