The Australian Hairdressing Council

Today on the AHC Podcast we are launching our next episode of The Schmooze, where we get up close and personal with some of the hair industry’s most famous and colourful personalities, discussing their stories, journeys and ideas to inspire, educate and entertain, and most importantly, to help grow your business. 🥳🥳🥳 Our guest today needs no introduction. She’s an industry icon, hairdresser, an...

Welcome back to the AHC podcast series, we hope you are enjoying these insightful interviews and that they are helping you grow your business. Did you know that when it comes to retail sales, the hairdressing industry sits at an average of 12%, which, when you compare to industry turnover, is very low. At the moment, every salon would like to make more money. And to do so, all they would need woul...

If Covid taught us anything, it was not that cash was king, but CASHFLOW was king. When you have things like a global pandemic, extended lockdowns, client cancellations, all out of your control, it really does prove that you need to have your cashflow in order and also back up for a rainy day. So today we are talking with AHC member and salon owner Anthony Giorgio from the Acqua Lounge in Adelaide...

Is your appointment book FULL, but you STILL can't seem to make enough money?  Do your staff work hard, but still don't hit their targets? Are you working WAY harder than your staff but paying yourself LESS than an employee? Profitability requires a whole new set of skills. And unfortunately we don't learn this when we earn our qualification.  So we've invited business coach Ky...

Today on the AHC Podcast we are launching our next episode of The Schmooze, where we get up close and personal with some of the hair industry’s most famous and colourful personalities, discussing their stories, journeys and ideas to inspire, educate and entertain, and most importantly, to help grow your business.  Our guest today needs no introduction. She’s an industry icon, business owner, haird...

How are these stats: 😱 👉 Client retention/rebookings: +90% 👉 Retail sales: +483% 👉 Apprentices: almost full columns How? Keep listening! 👏 Today's guest on the AHC podcast series is Jonina Menzies from Maiden Hair in Nowra, on the NSW South Coast. Jonina has very kindly agreed to share her story with our audience, and the reason we asked her on the show is because hers is a great example...

As a business owner, do you see yourself as a ‘Leader’ or an ‘Owner’  Are you the boss of the business, with a clear hierarchy, or do you muck in with the team share the load? Today's Business Snips video and podcast covers exactly this subject - Leadership - and we are chatting to AHC member and salon owner Anthony Giorgio from Acqua Lounge Hair Studio in Adelaide. Anthony and his wife have...

Today on the AHC Podcast we are launching our first episode of The Schmooze, where we get up close and personal with some of the hair industry’s most famous and colourful personalities, discussing their stories, journeys and ideas to inspire, educate and entertain, and most importantly, to help grow your business. To kick off this new series, our guest today is Rumbie Mutsiwa, founder of Rumbie &a...

How's your wellbeing? Are you a 'well being'?  Running a business is always a challenge, but it's been so much more over the last couple of years. It's so important that we look after ourselves when we are also looking after our businesses, our teams and our loved ones. Today's podcast  covers exactly this subject - wellness. Our featured guests are Garth and Susie Ru...

So, what are we doing today?” Have you or your team been guilty of saying this to a client? Or do you think it’s a phrase that should be banned from every hairdresser’s script? Today we’re talking to one of our favourite grand dames of the industry, Faye Murray, about one of her favourite subjects - processing clients. And unfortunately, it happens every day in salons all over the world. In fact,...

Spendsuasion… Do you know what it means? If you guessed it’s a combination of two words - Spending and Persuasion - then you guessed right! Basically, Spendsuasion is a new way to help your clients spend money. So if you or any of your team members struggle with recommending retail or upselling services, and securing a sale, this is the perfect session for you.  Neil Osborne explains the concept o...

Today we're back with Christo Hall, co-founder of Basic Bananas Marketing Mentoring , and we're talking all about smart email marketing tactics that are working in 2022. So, strategies you can use for your salon to help nurture your relationships with your customers and ultimately generate more sales.  The goal of email marketing is for your audience to see you as a trusted advisor. And...

In today's podcast, we cover the subject of how Salon Memberships can benefit your business, chatting with Tara Shaw from Payleadr .  Put simply, a salon membership is similar to a gym membership model. You receive a certain level of membership with various inclusions, and you pay for it weekly or monthly. A salon membership may be for a 12 month period and also  be paid for weekly, annually...

Hi everyone and welcome back to the AHC podcast! Today we've invited Christo Hall, founder of Basic Bananas, a marketing agency on a mission to create ripple effects of awesomeness through marketing education for business owners who are ready to do things a bit differently. In this podcast, Christo gives some great tips that can help you attract more customers to your salon.

According to HeadHunter Recruitment's job expert Keira Maloney, the ultimate question in 2022 is ‘why am I not getting any traction on my job ad?’ Have you tried these three different strategies for getting the most out of your recruitment drive?  "While some of our suggestions might ruffle a few feathers, hear us out!" Keira insists. "New challenges - like, an industry wide sk...

We and our FB fans just can't get enough of this guy, so today we've invited back Antony Whitaker, founder of a UK-based education company focused on developing the business side of the hairdressing industry by presenting a range of seminars, books, podcasts, video content and 1-1 coaching.  In this podcast, Antony covers some great points such as profit ratios, goodwill, salon fixtures...

Welcome to the new episode of the AHC podcasts. This week we've invited back Kym Krey - you’ll know her either as veteran industry coach, The Salon Mentor, or as former Editor of Hair Biz magazine. With more than 35 years of industry experience, Kym is an authority on improving profitability and team productivity, and in this podcast, she talks about what it takes to have a high-performing te...

Are you a director of a company? If so, by law you will need to apply for a Director ID by the end of 2022.  A Director ID is a 15 digit identifier that you only need to apply for once in your lifetime. It's free and you will keep it always, even if you cease being a director in the future.  In this Business Snips short video, we chat to Robin Hayes from the Australian Business Registry Servi...

Does the thought of re-negotiating your lease, liaising with your landlord, or searching for new premises and entering a new lease, give you heart palpatations? If you answered a big YES to any of the above, you'll love meeting our next Business Snips guest and AHC member. Her name is Kelly Cunningham and she is the founder of Your Leasing Co. and she has literally saved our AHC members hundr...

Does your business have a .com.au or .net.au or a .com domain name? Maybe like the AHC you are a .org.au if you are a not-for-profit? Have you heard of just .au - no com, net, gov or org at all? If you haven't, then you should listen to our next Business Snips guest, Rosemary Sinclair from auDA, who is going to talk to us about why we all need to register a .au name for our businesses.  If yo...

Hi everyone and welcome to another episode of the AHC podcast. The past two years have been rough not only for our mental health but also for our bodies. Stress anxiety and sometimes a bad diet might have caused many of us to experience hair loss. Today we have Simone Abaron of Apotecari. Simone is a qualified Naturopath, Herbalist, and Nutritionist, and holds an associate certificate in Tricholog...

Welcome to this week's new AHC podcast, today we have the pleasure to listen to one of our favourite mentors Faye Murray of YourCoach. Faye has been traveling the country of late conducting seminars all about customer service - and her pet hate is being 'processed'. It's not just what you say, it's also how you say it when it comes to the client experience. Are your client...

Today's guest at the AHC podcast is Kym Krey. Over Kym’s almost 35 years in the industry, she’s managed salons from single sites right through to national chains and taken three of her own from start-up to successful sale, winning multiple business awards along the way. She is an authority on improving profitability and growing high-performing teams, and in this podcast, Kym shares her quick...

Today's guest is Hayley Mears, founder of Six Underground Media. Hayley has spent her career across beauty and fashion and since launching her agency in 2010, has become an industry expert on all things digital and social media. She speaks nationally and internationally, sharing her insights on digital marketing and the future of online business relationships. In this podcast, Hayley talks ab...

Today we listen to Dennis Langford, who was MD of Toni & Guy Australia. Dennis was renowned for his excellent communication skills, and this is what he'll be discussing today - because he believes the most important skills a hairdresser can have are not cutting or colouring, but the ability to influence people we come into contact with to buy into the suggestions we have.