The Art Of Hospitality

In this episode, we're joined by Gary Brown of Furnished Quarters to talk mid-term rentals, NYC, regulations, growth, marketing vs product, the guest experience, when to expand into a new market, and a LOT more... Enjoy! ⭐️ Links & Show Notes Adam Norko Conrad O'Connell Gary Brown Furnished Quarters

In this episode, we're solo to catch up again on year-end 2025 trends, data vs "vibes", averages, DARM recapping and a LOT more... Enjoy! ⭐️ Links & Show Notes Adam Norko Conrad O'Connell

We welcome back JJ King on his own dedicated episode to dive into his recent expansion, vibe coding, SAAS platforms, the future of vacation rentals, FL and more! Enjoy! ⭐️ Links & Show Notes Adam Norko Conrad O'Connell   JJ King Beachside VR

In this episode, we're joined by Rena Pacheco-Thea, the CEO & Co-Founder at Boutiq to talk all things revenue, pricing, booms and busts, marketplace dynamics and more... Enjoy!  ⭐️ Links & Show Notes Adam Norko Conrad O'Connell Rena Pacheco-Theard  Boutiq

In this episode, we're joined (again) by industry legend Michelle Marquis to talk all things leadership, career pivots and her journey, being "bossy" and a LOT more. Enjoy!  ⭐️ Links & Show Notes Adam Norko Conrad O'Connell Michelle Marquis The Bossy Girl's Guide to Leadership: Real Talk on Power, Purpose, and Leading Out Loud

In this episode, we're joined by Jeremy Udovich to talk about breaking into the vacation rental space from outside of it, being in a "small" market, properties that can make $300k+ per year, growth, leaving a 9-5, the golf industry and how it relates to vacation rentals and a LOT more... Enjoy!  ⭐️ Links & Show Notes Adam Norko Conrad O'Connell Jeremy Udovich  Sheboygan Vacation Rentals

In this episode, we break apart the changes happening in marketing, AI, search, brand discovery and a TON more with expert Brennen Bliss.  Enjoy! ⭐️ Links & Show Notes Adam Norko Conrad O'Connell   Brennen Bliss Propellic The 2025 Study

In this episode, we're solo to break down the Sonder death, master leasing, shifting tides in our industry, demand going down and a LOT more... Enjoy! ⭐️ Links & Show Notes Adam Norko Conrad O'Connell Skift - Sonder Shuts Down After Marriott Termination, Marking the End of a Hospitality Experiment

In this episode, we're joined by Amy Hinote to preview the upcoming DARM (Data and Revenue Management Conference) 2025 conference in Sandestin, Florida. Buy your ticket TODAY to see us there. Enjoy! ⭐️ Links & Show Notes Adam Norko Conrad O'Connell Amy Hinote DARM

In this episode, we break down what many hosts miss when it comes to the in-property experience, how product placement works in vacation/short term rentals, building a business while hosting and a LOT more. Enjoy! ⭐️ Links & Show Notes Adam Norko Conrad O'Connell   UpClose Marketing Rachel Vigil

In this episode, we chat about PR, brand, building trust, AI and a LOT more with Jessica Gillingham. Enjoy! ⭐️ Links & Show Notes Adam Norko Conrad O'Connell   Jessica Gillingham Abode PR Jessica's Book: Tech-Enabled Hospitality: Strategies to Elevate Guest Experience and Operational Efficiency

In this first ever in-person recording, Conrad O'Connell and Adam Norko pack the mics and go to Las Vegas for VRMA 2025! A HUGE thank you to VRMA for hosting us at the conference and allowing us to cover this critical moment in the industry for our events.  We interview four amazing industry experts across OTA, property management and more. Another huge thanks to:  JJ King, Alex Alioto, Dennis Goe...

In this episode, we chat about the "digital sharecroppers" commonly known as the OTAs with Humphrey Bowles, the CEO of Truvi.  Enjoy! ⭐️ Links & Show Notes Adam Norko Conrad O'Connell   Humphrey Bowles Truvi

In this episode, we deal with a tough one: we say goodbye to Scott Fasano, our original co-host as part of the trio. Scott shares about his new non-vacation-rental journey and what he's working on now.  It's not goodbye.  It's bye for now, Scott! ♥️  ⭐️ Links & Show Notes Adam Norko Conrad O'Connell Scott Fasano Scott's Substack 

In this episode, we're chatting with Zach Arko from Breezy Vacays to talk investing, areas to consider, buying islands, New Mexico and a LOT more. Enjoy! ⭐️ Links & Show Notes Adam Norko Conrad O'Connell Zach Arko Ruidoso Cabins Little Raccoon Key Missing Hotel

In this episode, we're chatting with Michael Vialpando of Renjoy to talk all things operations, scaling, growing and headed to the next level in their vacation rental company.  Enjoy! ⭐️ Links & Show Notes Adam Norko Conrad O'Connell Michael Vialpando Renjoy

In this episode, we're solo dolo again to chat all things marketing, Airbnb changes (taking more of your $$), the four box framework for marketing and a LOT more... Enjoy! ⭐️ Links & Show Notes Adam Norko Conrad O'Connell

In this episode, we're back with two awesome guests from "Stay" (https://staywithstay.com/): Paul Buonopane & Jeffrey Manheimer to talk all things marketplaces, OTA, direct vs control, platforms, growth, marketing and a LOT more... Enjoy! ⭐️ Links & Show Notes Adam Norko Conrad O'Connell Paul Buonopane Jeffrey Manheimer Stay

In this episode, we're joined by newly minted "Pioneer" Jodi Refosco of Deep Creek Lake to talk across a wide variety of topics including growing to 500+ units, selling her business, building something new in DCL, previewing VRMA 2025 and a LOT more.  Awesome bonus: use promo code ART100 to save $100 on your VRMA Registration if you purchase before September 5th, 2025. Terms apply. https://www.vrm...

In this episode, we're solo dolo to chat on a grab bag of topics: AI, building apps, tech stack, marketing, how Summer 2025 went in the industry and a lot more! Don't worry - guests return next week.  Enjoy! ⭐️ Links & Show Notes Adam Norko Conrad O'Connell

In this episode, we're joined by Erin Lenhardt of The Brighthouse to talk building, market focus, design of winning STRs, guest experience, investing and a LOT more... Enjoy! ⭐️ Links & Show Notes Adam Norko Conrad O'Connell The Brighthouse Erin Lenhardt

In this episode, we're joined by Mark Lumpkin of STR Cribs to talk all things, design, returns, performance of commodity listings vs designed listings, where most property managers fail, winning on Airbnb, how to get more bookings with design and a LOT more. Buckle up. Enjoy! ⭐️ Links & Show Notes Adam Norko Conrad O'Connell STR Cribs Mark Lumpkin 

In this episode, we're joined by Amber Knight from BookingsCloud to talk advertising, marketing teams, budget, AI/ML, targeting and a LOT more! Enjoy! ⭐️ Links & Show Notes Adam Norko Conrad O'Connell Amber Knight BookingsCloud Editor's note: we had some minor audio issues during recording. 

In this episode, we're joined by Sarah Stahl to talk all about her experience growing a unique stays brand in Alabama, using content creators, generating brand awareness and a LOT more... Enjoy! ⭐️ Links & Show Notes Adam Norko Conrad O'Connell Sarah Stahl Website Sarah Stahl LinkedIn

In this episode, we're joined by Marisa Grover to talk all things "markets", systems, Airbnb vs direct, working in your own backyard, and a LOT more. Enjoy! ⭐️ Links & Show Notes Adam Norko Conrad O'Connell Marisa Grover Follow Marisa on Instagram Home On The Range