Mike Gualtieri

The Angry Ops Guy Podcast

Business EN ↓ 32 episodes

The Angry Ops Guy Podcast is for digital marketing agency owners and operations leaders who are tired of advice that sounds great on paper but falls apart in real life. Hosted by Mike Gualtieri, a battle-tested operator with nearly 20 years in digital marketing and more than 17 years inside one of the world’s largest global digital marketing networks, the show cuts through buzzwords, empty motivation, and so-called best practices that ignore how agencies actually run. This is operations as it really exists - messy, pressured, over-promised, and still expected to perform. The podcast is built o...

Author

Mike Gualtieri

Episodes

Episode 7: Goodbye Employee, Hello Pile of Unfinished Work 28.02.2025 1:03:15

When an employee quits, you expect some disruption. What you don’t expect? Finding out they weren’t actually doing anything. Welcome to the post-offboarding horror show - where Ops teams discover the mess left behind, the ignored processes, and the inbox full of unfinished work. In this episode, Mike and Christina break down the reality of employee turnover, why the sent email folder test never li...

Episode 6: Ops Doesn’t Work on IOUs 14.02.2025 57:12

If your client ghosts you for six months, should they get to pick up where they left off? Hell no. Yet somehow, Ops teams get stuck holding the bag—keeping projects on ice, chasing invoices, and waiting on clients who suddenly “forgot” they had work to do. In this episode, Mike and Christina break down why stalled projects need a price tag, how to stop clients from treating your Ops team like a fr...

Episode 5: Meetings Are the Ops Killer 31.01.2025 52:59

Meetings are the silent killer of productivity—and your sanity. In this episode of The Angry Ops Guy Podcast, Mike and Christina tackle the never-ending meeting madness that keeps Digital Marketing Ops teams stuck in calls instead of getting actual work done. From overbooked calendars to AI transcription fails (seriously, don’t get caught talking trash after you leave a Zoom call), they break down...

Episode 4: Surviving Q4 Without Losing Your Mind 17.01.2025 1:31:21

In this episode of The Angry Ops Guy Podcast, Mike and Christina take on the November chaos that plagues digital agencies. From end-of-year burnout to impossible deadlines, they explore what it takes to protect your team and stick to your values, even when clients push boundaries. With hard truths and hilarious client war stories, they reveal how saying “no” can actually save your agency. Whether...

Episode 3: The Hard Truth About Hiring, Firing & Culture 20.12.2024 1:18:29

In this episode of The Angry Ops Guy Podcast , Mike and Christina dive into the gritty realities of hiring and team building in the digital marketing world. From hiring trauma to onboarding nightmares, they tackle what it really takes to build a team of Navy SEALs for your agency. Along the way, they share lessons about culture fit, the pain of bad hires, and why firing quickly can save your oper...

Episode 2: People, Process… or Just Panic? 13.12.2024 55:59

In this episode of The Angry Ops Guy Podcast, Mike and Christina dive into the relentless world of Digital Marketing Ops. They discuss focus, accountability, and process improvement, sharing lessons from the trenches. From visionary-integrator dynamics to building the right team, this episode blends humor and hard truths about the grind of agency operations.

Episode 1: Welcome to Ops 29.11.2024 50:36

In this debut episode of The Angry Ops Guy Podcast, Mike Gualtieri and Christina Pilarski dive into their personal journeys in Digital Marketing Ops. They share the gritty realities of survival, the importance of trust, and practical tips for managing daily chaos. With a mix of humor and hard truths, this episode is a candid look at the backbone of agency life.