The AI with Maribel Lopez (AI with ML)

Summary In this conversation, Maribel Lopez speaks with Ivana Bartoletti, the Global Privacy Chief Officer at Wipro, about the intersection of AI, privacy, and governance. They discuss the transformative impact of generative AI, the importance of embedding ethics in AI development, and the role of synthetic data in mitigating bias. Ivana also shares insights on the Audrey initiative aimed at promo...

Episode Overview: Maribel Lopez speaks with Tim Marklein, CEO of Big Valley Marketing, about how AI is changing marketing and communications. The conversation explores the practical applications, limitations, and future of AI in the marketing landscape. Guest: Tim Marklein - CEO of Big Valley Marketing, an award-winning consulting firm that helps technology companies grow and win in various market...

Episode Summary In this episode, Maribel Lopez interviews Kate Soule, Director of Technical Product Management for IBM's Granite products. They discuss IBM's third-generation AI models, their focus on efficiency and enterprise readiness, and the latest advancements including vision capabilities and reasoning features. Guest Kate Soule - Director of Technical Product Management for IBM&ap...

This conversation explores the transformative impact of AI on business, particularly focusing on Zoho's evolution as it aims to enhance its enterprise offerings. The speakers discuss the importance of understanding customer data, the global dynamics of AI adoption, and Zoho's unique culture that fosters innovation. They also touch on the future of enterprise software and the integration...

In this episode, Maribel Lopez of Lopez Research interviews Kevin McInturff Chief Technology Officer of Logility. We explore the transformative impact of artificial intelligence on supply chain management and the key considerations for successful implementation. Our discussion covers critical insights for business leaders and practitioners navigating the AI landscape. Key Discussion Points Through...

Maribel Lopez of Lopez Research hosted a podcast at AWS Reinvent, discussing QuickSight with ATracy Daugherty GM, QuickSight at Amazon Web Service and Travis Muhlestein, Chief Data and Analytics Officer at GoDaddy. QuickSight, a cloud-based BI tool, enables real-time data sharing and decision-making through dashboards, pixel-perfect reports, and Q for asking data questions. In the podcast, Muhlste...

Every industry, including the quick service restaurant (QSR) market, plans to transform its business with artificial intelligence (AI). Several years ago, Wendy's embarked on its AI journey, leveraging cloud services and generative AI to enhance employee and customer experiences. The drive-thru experience presents numerous challenges for QSR restaurants due to the complexities of menu options...

At Amazon Re:Invent, Maribel Lopez met with several industry analysts to discuss their perspectives on what happened at one of the industry's premier cloud computing and AI trade shows. https://reinvent.awsevents.com/  

Episode Summary: In this episode, Maribel Lopez speaks with Dell’s Chief Technology Officer and Chief AI Officer John Roese about Dell’s enterprise AI technologies from their development to their future. Roese explains how the initial magical thinking around artificial intelligence has shifted into a more practical approach that aims to maximize the benefits of each implementation. He also discuss...

Episode Summary: In this episode, Maribel Lopez speaks with Google Cloud Product Manager Bobby Allen about the current benefits and future possibilities of artificial intelligence in the context of Google’s AI services. They explore the flexibility of Googles services that sets them apart, the environmental impacts of LLMs in comparison with their predecessor NLMs, and how companies can take a hum...

Episode Summary: In this episode, Maribel Lopez speaks with Qventus co-founder and CEO Mudit Garg. Mudit explains how automation can help patients receive efficient care and hospitals maximize their performance. Learn how Qventus is helping hospital systems cut down their “excess days,” why efficiency is essential to care, and Mudit’s predictions for the future of AI in healthcare. Key Themes: Mar...

Episode Summary: In this episode, Maribel Lopez speaks with Roni Jamesmeyer about the changing role of AI in healthcare. Roni Jamesmeyer, the the Senior Healthcare Marketing Manager for Five9, has over twenty years of experience in IT sales, giving her an understanding of the complexity of healthcare delivery. She focuses on Five9's healthcare strategy to help health systems, payers, and life...

Episode Summary: In this episode, Maribel Lopez discusses generative AI with Dr. Sherry Marcus, the Director of Generative AI Sciences at Amazon Web Services. Her insights into the artificial intelligence needs of businesses gives her a unique perspective on the future of generative AI. Learn about the concept of agents in AI, why customers are moving toward the use of multiple models, and the way...

In this episode, I interview Kevin McCartan, Senior IT Delivery Engineer at Musgrave, about how he leverages AI (Open AI's ChatGPT and Juniper Mist AI) to streamline network operations. You can find a copy of the video here. https://www.youtube.com/watch?v=g1ZoMXn6c6M Case studies here Musgrave Stores Undergoes Transformation with AI-Native Network Enhancements https://www.juniper.net/us/en/t...

Episode Summary: In this episode, Maribel Lopez discusses responsible AI governance with Credo AI’s Head of Product Susannah Shattuck. Susannah builds AI governance tools that help organizations design, develop, and deploy ethical AI at scale. She has been working in Machine Learning Operations and AI governance for the last five years; her passion for AI governance can be traced back to her days...

Episode Summary: In this episode, Maribel Lopez speaks with Five9’s CTO and Head of AI Jonathan Rosenberg on AI’s potential in the Customer Experience (CX) and Contact Center as a Service (CcaaS) space. Currently, customers are often unsatisfied with chatbot communication services at contact centers. However, AI’s increasing generative capabilities show potential for exciting future applications. ...

Episode Summary: In this episode, recorded live at the IBM Think event in Boston, Maribel Lopez moderates a panel on AI governance with key figures from IBM and AWS. The discussion revolves around the current state and future of AI governance, the challenges and opportunities it presents, and the role of innovation and regulation in shaping responsible AI adoption. Speakers:  Maribel Lopez, Lopez...

This podcast was recorded as a LInkedIn Live on managing AI risk, governance, and explainability. We also talk about the EU AI Act's impact on the overarching global regulatory environment. Bio: Heather Gentile, Director of watsonx.governance Product Management, IBM Data and AI Software. (Learn more about Watson X here. https://www.ibm.com/watsonx )   Heather Gentile is Director of Product in...

In today’s episode, we delve into the transformative role of artificial intelligence in modern contact centers. We had the pleasure of speaking with Carmit DiAndrea, Director of AI and Data Management at NICE, who shared her invaluable insights on integrating AI to enhance customer and agent experiences.  Episode Highlights: The Evolution of AI in Contact Centers: Understand how AI has transitione...

In this episode, we dive deep into the world of Edge AI with a focus on the embedded edge market, featuring insights from Krishna Rangasayee, the founder and CEO of SiMa.ai. In this podcast we discuss the need to scale AI and ML technologies in the physical industrial realm, understanding what purpose-built AI looks like for the embedded edge market. We also talk about the potential of large multi...

AI has the potential to revolutionize healthcare in areas that range from drug discover to the patient experience. In this podcast, Heather Lane from athenahealth shares the challenges and opportunities of using AI to improve the patient and clinician experience. Heather's Bio: Heather has a  PhD  from Purdue, where she focused on developing machine learning methods for the computer security...

In this podcast we discuss how leading business create an AI mindset and how to overcome technical AI challenges. About Arun Kumar: Arun Kumar, EVP, Data & Insights at Hero Digital With over a decade of experience delivering analytical customer experience solutions, Arun believes organizations need to combine technology at scale with the power of human insight and empathy to develop meaningful...

In this bonus podcast episode, I interviewed Juniper Networks' Chief AI Officer, Bob Friday,  to discuss changes in AI and how AI impacts the networking industry.   Mr. Friday also defines AIOps and what it means to deliver what Juniper Networks calls an AI-native platform.    Bob Friday’s Bio: Bob Friday, Chief AI Officer and CTO, Juniper Networks Bob is the co-founder of Mist Systems and cu...