The AI Learner Lounge

What can the world of fast food teach us about learning and innovation? A lot more than you might think. In this episode, we're taking a unique look at how McDonald's, a global leader in quick-service dining, approaches artificial intelligence and trains and supports its workforce. You’ll also discover how McDonald’s new partnership with Google will bring performance support to not just knowledge...

AI like ChatGPT isn’t human, but it responds surprisingly well to prompts that appeal to intrinsic and extrinsic motivations like we would. Using motivation-based prompt techniques can help you get better outputs for your L&D work. In this episode, we’ll explore why we’re seeing AI act like a human, what the research says, and how you can leverage that in your prompts for L&D. Resources fo...

This week, we're lighting the candles for a very special episode as we celebrate ChatGPT's first birthday. On November 30th, 2022, the world of learning and development (and the world as a whole) was forever changed with the release of ChatGPT. In just one year, it has not only captured our imaginations but also fundamentally shifted how we approach learning, development, and business strategy. In...

Knowledge sharing is one of the biggest challenges organizations face. As we approach Thanksgiving, a time of harvest and abundance, let's also recognize the wealth of knowledge that exists within our organizations. Whether it's buried in your intranet or still in the minds of your employees, AI can help you harvest knowledge and make it accessible organization-wide. In this episode of the AI Lear...

From learners exploring a topic to integrating skills on the job, there are many opportunities to fuse AI with the learning journey. When we look at potential AI touch points along the learning journey as a whole, it can help us see the bigger picture and better support our learners at key moments. It’s a transformative shift that can redefine how we approach L&I with AI. In this episode of th...

Are we falling into AI’s shadow? As AI's capabilities expand, there's a looming risk that the intrinsic value of human ingenuity in L&D is being quietly overshadowed. As humans, we are often influenced by our cognitive biases—biases that, as irrational as it is, can lead us to question the worth of human-led efforts once AI enters the equation.  It's an unsettling phenomenon: The more we integ...

In this special episode of the AI Learner Lounge, we welcome a distinguished guest, Lauren Wallett, to discuss what the marketing industry (one of the top adopters of AI) is doing with AI, and how it applies to learning and development.  About Lauren Lauren has more than 18 years of content marketing expertise and worked with some of the biggest brands in the world. She’s also the solo founder of...

This Halloween, we're getting into the ghoulish side of Artificial Intelligence (AI) and uncovering its risks to Learning & Development (L&D). Just like the ghosts, skeletons, vampires, bats, mummies, werewolves, and witches that roam around on Halloween night, AI has its own set of horrors that can haunt us year-round. But fear not! In this spooktacular episode, you’ll examine AI horrors,...

Is AI like ChatGPT creative? It's passed multiple creativity tests and can generate images, brainstorm learning activities, and more. By all accounts, AI is creative, but not in the same way as we are. Personal experiences, emotions, inspiration, and intuition often inspire our ideas as humans. We draw on our hopes, fears, aspirations, and anticipation of the future. In this episode, discover how...

AI (especially ChatGPT) is the ultimate skill sandbox. Discover two methods to leverage AI to develop professional (soft) skills and listen to two example conversations in this episode of the AI Learner Lounge. It's no secret that AI can revolutionize Learning and Development. We often hear about how ChatGPT can be used to create course outlines, scripts, and more. But we can also think bigger and...

With only 26% of companies having AI policies, we need to take ownership of our professional development and personal AI literacy. This episode is all about you - not your organization or your L&D team, but you as a professional.  If your organization is lagging, it doesn’t mean you have to. Discover what you can do to future-proof your learning and development career and build your AI capabil...

AI brings changes to the workplace. With that, how we approach learning and development and what our learners need shifts too. This episode explores how our L&D and ID models need to adapt because of AI.  This includes looking at: A recent adaptation Oregon State University made to Bloom’s Taxonomy How it applies to workplace learning & why we need a performance-oriented approach New oppor...

Our prompt is ChatGPT's job aid. As learning and development professionals, instructional designers, and trainers, we must think of ChatGPT and generative AI as our learner. Just like our human learners, we need to understand its current knowledge and identify gaps to build in the knowledge it needs.

Are you a centaur or a cyborg? In this episode, we'll look at two distinct techniques for collaborating with AI (specifically ChatGPT) for Learning and Development based on insights from a new working paper released by Harvard, Warwick, and BCG. Discover what they found from experiments with high-skilled consultants on workplace tasks and my three key takeaways for learning and development profess...

Traditional expertise + AI. It’s a powerful combination. AI is exciting and innovative but needs our direction and evidence-based foundations. It needs us to be AI Fusionists that can seamlessly blend AI with L&D. In this episode of the AI Learner Lounge, we’ll explore what it means to be an AI Fusionist and look at the four crucial elements that define an AI Fusionist: Holistic integration Tr...

What happens when we don’t have L&D fundamentals in place when we integrate AI in the workplace? The short answer - our learners suffer. Introducing ChatGPT and other AI in the workplace can provide on-demand performance support when it’s needed most and support self-directed learning. But if we’re not careful, AI could make a bad process worse. The last thing we want to do is spend time, mone...

What does it mean to have a future-ready workforce? How will AI change job roles and skill needs? AI has the potential to transform many workflows, including those previously believed to be “safe” from automation. This integration can often lead to hybrid roles, which combine human expertise with AI capabilities. These hybrid roles will require workers to have both technical and non-technical skil...

Are you exploring ways to improve your learning and development processes with AI? In this episode, we'll focus on how AI can be integrated into specific areas of L&D for tangible results. Discover how to find the right match between your current practices and the potential of AI. Learn how to identify opportunities, evaluate options, and make informed decisions that can lead to more effective...