Thanks For Visiting

Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. Greer asks: I'm looking to hire inspectors to help with the cleaning process and get some work off of my plate so I can focus on growing my business. What advice do you have on hiring: should they be employees or contractors? Should we...

We are so excited today to have Andrew Kitchell, the CEO and founder of Wheelhouse, a revenue management platform that serves leading professional operators in short-term rental, vacation rental, corporate rental  & boutique hotel spaces on the podcast today. Andrew has 10 years of experience in the accommodations space, having built multiple technology and operating companies. Prior to W...

Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. Blue Sky Villas asks: What do you recommend for a parent-child listing strategy if my neighbor wants us to manage their rental property along with our own? Thanks to everyone who submitted questions. To hear your voice on the show and...

We’re getting summer ready with our safety captain, Justin Ford. He's an international safety expert who works at Breezeway and he has an undying passion to make short-term rentals safer, which is good for you, the owner, the guest and our industry.  After 13 years in the vacation rental industry as a Property Manager, 15 years as a firefighter and four years in the US Coast Guard, Justin com...

Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. Today’s Question: As someone just getting started in short-term rentals, can you tell us a bit more about how you two started hosting? Where’d you start; do you co-host; how long have you been doing it; and where do you see the industr...

Have you ever thought about investing in an international short term rental property? We've thought about investing in a property in Mexico, but since we’re unfamiliar with the culture and market, it’s intimidating to know where to start. So, we thought we would bring in one of our hosting Business Mastery members, Julie Ramsay, to tell her incredible journey of going from backpacking in Australia...

Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. Paul asks: My Toronto Airbnb cottage has a living space on the basement level, which can be rented separately from the 3-bedroom cottage above. What is the proper host etiquette if I decide to stay in the basement unit while the cottag...

If you’ve ever been a victim of this unfortunate infestation, you know it's both unpredictable and something you definitely want to avoid. No one wants to deal with this problem on your property, but it can happen to anyone. It has nothing to do with how clean you are or how well vetted your guests are, bed bugs are something many of us will come across at some point or another. Someone from our B...

Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. Anna asks: Our neighbor has asked us to start managing their property as a vacation rental. It’s the same layout as our property, with the same amenities. What do you recommend as a marketing strategy to list both properties, and perha...

Today’s guest Bridgette Whitney is a 24-year-old AirBnB host, interior designer/stylist, and content creator who runs her businesses with her boyfriend, Blue Delgado. In this episode, we are talking all about having a unique design strategy for your property to increase bookings and create an all around more positive experience for your guests. And we’re not just talking about any kind of design -...

Welcome to another Ask Me Anything (Ask Us Anything?) episode! Each week we’ll answer your questions on STR, real estate, OTAs, and everything in between. Anonymous STR Owner asks: How do you manage to be so funny, beautiful, interesting, intelligent, and successful, all at the same time? Since this question ended being a bit ambiguous, we’re going to parlay this into how guests’ Airbnb reviews –...

Today we’re sharing five basic but essential cleaning tools that need to be available to not only your cleaning team, but to your guests. We chose these items because they are sneaky ones that we sometimes don’t see in properties, but highly recommend. Most of these items only need to be purchased once, and don’t cost a ton of money. Think of them as investments in your property that will help you...

Welcome to another Ask Me Anything (Ask Us Anything?) episode! Each week we’ll answer your questions on STR, real estate, OTAs, and everything in between. Carrie asks: We have 14 properties that we own, but a friend is managing. We’re trying to decide if we should take over management for them. What should we consider? Thanks to everyone who submitted questions. To hear your voice on the show and...

In this #STRShareSunday remix, we’ve invited Hosting Business Mastery members to share some of their top takeaways from the recent Level Up Your Listing Summit. We had such great conversations at the event that we decided to share some of the top tips we all learned in this episode! Topics we cover include: how to increase engagement on social media, as well as plan and manage your social media po...

Welcome to another Ask Me Anything (Ask Us Anything?) episode! Each week we’ll answer your questions on STR, real estate, OTAs, and everything in between. Amelia ( @EmersonFieldsVenue ) asks: Our wedding venue is preparing to host overnight stays. What is your advice on bedding and linens: do we buy multiples of something cheap & disposable to replace over time, or something durable that can b...

We’ve experienced some changes in our business lately, and we’re here to discuss all the details of these recent pivots; and explain why you should NEVER be afraid to pivot in your business. Maybe you have a property that’s underperforming, or you’re managing properties for other owners with a difference of opinion on how things should be run. These small conflicts can add up and overtake your “me...

Welcome to another Ask Me Anything (Ask Us Anything?) episode! Each week we’ll answer your questions on STR, real estate, OTAs, and everything in between. Christina asks: My team and I are just starting the concept of our STR business from scratch. There are 3 of us, and we all have other full-time jobs. How should we split up the division of labor for each of us? Thanks to everyone who submitted...

Ellen Yin is the founder & host of Cubicle to CEO®, a top 1% podcast and media platform creating financially transparent content, events, and education empowering entrepreneurs to pursue what's possible. Ellen quit her corporate job without a backup plan and bootstrapped her first $300 freelance project into over $2 million in revenue by age 28. Ellen has mentored more than 10,000 students thr...

Welcome to another Ask Me Anything (Ask Us Anything?) episode! Each week we’ll answer your questions on STR, real estate, OTAs, and everything in between. Patty asks: My 3-bedroom property is targeted specifically for traveling nurses. What is the best way to set up a parent-child listing to make the best use of the space? Thanks to everyone who submitted questions. To hear your voice on the show...

Simon Lehmann is one of the world’s foremost experts on short-term rental and vacation rentals. He leads AJL Atelier, a specialized vacation rental, and business consultancy, while also advising multiple companies as Board Member and Executive Chairman. A sought-after speaker, panelist, and moderator, Simon loves to broach high-level and technical topics alike, from the future trends of short-term...

Welcome to another Ask Me Anything (Ask Us Anything?) episode! Each week we’ll answer your questions on STR, real estate, OTAs, and everything in between. Christine asks: Does our cancellation policy affect our listing’s visibility on Airbnb? Thanks to everyone who submitted questions. To hear your voice on the show and send a question to Sarah & Annette, visit Speakpipe.com/ThanksforvisitingA...

Delyanne Barros is an investing coach and the founder of Delyanne The Money Coach LLC. Growing up poor and as a Brazilian-born immigrant, she believed that money was something extremely difficult to earn, manage, and grow. After paying off $150k in student loan debt and becoming a millionaire she now shares her knowledge with over 500K followers across all her social media platforms. Her signature...

Welcome to another Ask Me Anything (Ask Us Anything?) episode! Each week we’ll answer your questions on STR, real estate, OTAs, and everything in between. Katie asks: My Airbnb’s bedroom is in a loft, accessible only by a ladder; should we get a sleeper sofa as an extra option for guests? Thanks to everyone who submitted questions. To hear your voice on the show and send a question to Sarah &...

Helen Christopher is a former elementary teacher turned hospitable host, author, and event planner in Upstate New York. In 2021, she bought a former girls summer camp called Brookledge which offers guests 60 acres of cabins, glamping tents, and event space. As owner, she helps guests reconnect with nature and disconnect from their hectic lives. Helen has been featured in the Times Union, Ramble an...

Welcome to another Ask Me Anything (Ask Us Anything?) episode! Each week we’ll answer your questions on STR, real estate, OTAs, and everything in between. Today’s Question: What suggestions do you have for generating direct booking leads? Thanks to everyone who submitted questions. To hear your voice on the show and send a question to Sarah & Annette, visit Speakpipe.com/ThanksforvisitingAMA T...