TechTalks in CMMS

Dan chats with Melissa, who is attending the Advantage Seniors show for the first time. Melissa, from Clinton, Ontario, works at Huron View Home for the Aged as the manager of IPAC and environmental services, overseeing laundry and housekeeping for about 15 staff members. She finds communication challenges with maintenance regarding room turnovers. With only six months in her current role, Melissa...

Odelia shares insights into modern care home facility operations. She discussed navigating the "exciting times" of COVID-19, highlighting the significant difficulty in admitting new residents due to lengthy waitlists and a lack of system capacity, which often forces people to move far from family. Odelia details a recent overhaul of their facility's maintenance care system, where the...

Dan speaks with Tara Morelli, Director of Care at a Long Term Care Home. She shares her experiences at the Avantage Ontario Long-Term Care Conference in Toronto, marking her third year attending. She actively networks, checks out vendors, and has spoken at the conference for the past two years, despite finding public speaking challenging. This year, she presented to an audience of around 120 peopl...

Dan speaks with Katelyn Burns, the acting administrator of Shalom Village in Hamilton. She is currently overseeing the entire long-term care home, managing numerous department heads, and approximately 260 staff across 127 long-term care beds and 81 assisted living rooms. With a background in recreation and leisure services, including experience as a recreation manager, business manager, educator,...

Dan Roberge and Phil Boone discuss Phil's three-year tenure at Maintenance Care, where he's become a product specialist, completing over 500 demos, and mentoring new staff on strategy and setup. Phil's daily responsibilities include client outreach, customer service, new business acquisition, and live demonstrations.

In this video, host Phil Boone talks with Kinsey Lehigh, a Registered Practical Nurse (RPN) with Stay at Home Nursing, where she's been since 2019. The company provides personal support and in-home care in the Niagara, Hamilton, and greater Toronto areas. Kinsey, who started in the field and worked her way up to management, values her "foot on the ground" experience, which helps her...

Phil Boone interviews Daniel Beard, a representative from Lion Health Care, a staffing agency that provides essential personnel for long-term care and retirement homes across Canada. Daniel, with five years at the company, explains their services range from nurses and housekeeping to dietary staff and security, including unique one-to-one security agents who offer companionship and specialized car...

At the Together We Care conference, Steve from Evac Chair highlighted his company's evacuation chairs and power stair climbers. These essential devices safely evacuate individuals during emergencies, utilizing friction technology for easy operation. Steve shared compelling stories, including their chairs saving lives during 9/11 and a $26 million lawsuit against a school for not having one dur...

In this video, Dan Roberge interviews Tenzin Woser, an Executive Director at REKAI, a long-term care home with two current locations, and a third under construction. Tenzin discusses the challenges of managing an older facility. She shares her 17-year journey with REKAI, starting as a nurse and progressing through various roles to her current leadership position, emphasizing the importance of dedi...

In this video, Dan Roberge interviews Mark Seidenfeld, the representative for BCI Networks, a company focused on an "AI-driven care ecosystem." Seidenfeld explains that the elder care industry has traditionally relied on residents to signal when they need help, which is inefficient given that residents are there because they can no longer fully care for themselves. BCI Networks offers a...

In this video, Dan Roberge interviews Dylan Conley about Life Loop, a resident engagement and staff operations platform designed for senior living communities. Dylan explains that Life Loop streamlines workflows, saving staff time and improving the resident experience. He details how the platform is used by staff, residents, and family members, with features like daily updates via an app for famil...

Antoine Karachekhlian talks about VTech, a Hong Kong-based company with three main divisions: contract manufacturing, educational toys (under VTech and LeapFrog brands), and telecom. At the "Together We Care" event, VTech is showcasing how their multi-cell SIP cordless phones integrate with nurse call systems in senior and extended care facilities, allowing alerts from pull cords to be s...

Dan was surprised to learn that Niklas isn't just testing, but soon implementing robotics technology in senior care homes. Niklas elaborated, explaining that these "helping robots" will take on fundamental tasks like food delivery and environmental cleaning. The core benefit, he stressed, is to free up human caregivers, allowing them more time for genuine "touches and interactio...

This video features an interview with Edward Robeznieks about Surge, a company that provides an integrated platform for compliance-focused learning management, policy management, and quality and risk management. Robeznieks highlights Surge's significant brand recognition in Ontario, its growing presence in Western and Eastern Canada, and its commitment to creating content that helps organizations...

In this podcast, Dan talks with our special guest, Eric Igbokwe from Zephyr Staffing Solutions, a fully digital staffing platform that leverages AI to efficiently match healthcare facilities with qualified nurses and personal support workers (PSWs). When a healthcare professional registers, the platform uses APIs to verify their credentials, conduct digital ID verification, and perform interviews...

As the administrator of an aging 151-bed Extendicare senior care home in Scarborough, Toby oversees a small maintenance team and utilizes the "Maintenance Care" software. A core policy mandates that all non-urgent maintenance requests be logged in the system; otherwise, they won't be addressed. However, significant issues such as severe leaks or structural failures are handled immediately and dire...

In our continuing series of energy-saving solutions, we're joined by Neil Horne from Gold Leaf Energy. He's here to talk to us about a common but often overlooked issue: water scaling in your pipes. Let's dive in and check out what Neil has to say.

In this interview, we chat with Nicole Belanger from Marquise Hospitality, a division of Compass Group that partners with over 200 long-term care and retirement communities in Canada. Nicole explains how Marquise helps organizations focus on care by handling food service, hospitality, and environmental needs. We also dive into the evolving landscape of senior care, Marquise's innovative "...

Hear from our implementation team about the positive impact our software has on our customers! They share stories of how we've transformed daily operations, moving clients from paper-based processes to efficient digital workflows. Discover the quick turnaround and personalized support that sets us apart.

In this episode of TechTalks for Senior Care, Paul Szymanski, IT Manager at Maintenance Care, takes you behind the scenes from product development to testing, and how we use data to deliver smart, responsive support.

Energy efficiency isn’t just good for the planet—it’s good for your budget too. In Part 1 of our new energy-saving series on TechTalks, we sit down with Neil Horne, Owner & President of Gold Leaf Energy, to discuss practical strategies for reducing energy waste in your facilities. From quick wins to long-term investments, this conversation is packed with insights that facility managers can use...

New TechTalks for Senior Care podcast episode just dropped! This week, we're joined by David Wilkings and Cameron Micules from Niuz, the Canadian-based employee engagement platform built to eliminate frustration and foster connection. With Niuz, you can: - Share info instantly—like social media, but for work. - Communicate securely across your entire staff. - Empower everyone to engage with likes,...

Managing facilities for long-term residents with mobility challenges isn’t your typical maintenance job—it’s a whole new level of care and precision. Leon DeLuca, Director of Facilities & Maintenance at Coast Hotels, knows this firsthand. In our kickoff episode of Tech Talks for Senior Care for 2025, Leon takes us through his unique career path, from hospitality to senior care and back again....

In this episode we do something a little different. We've gathered our Sales Team in a conversation with our General Manager, Dino Roberge, to discuss what they think of Maintenance Care and their experiences with our customers. We cover some of the fundamental benefits of the software as well as discuss where the customers see the biggest value from using our Maintenance CMMS solution. This is ou...

In this conversation, Dan Roberge interviews Joe Meier, about his experience implementing a maintenance software called Maintenance Care. Initially, Joe was skeptical about adopting the software, having considered multiple options and focused on understanding its practicality and cost. After several months of discussions with Dan, they decided to trial the software at a couple of locations, leadin...