Hamed Mazrouei

TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite

Business EN ↓ 52 episodes

Restaurant owners, ready to increase sales by $150k per year? Join Hamed Mazrouei, Milagro's CEO, and his team, as they give you new perspectives to help your restaurant generate additional revenue by leveraging the power of AI technology. You'll gain a deeper understanding of how POS systems, waitlists, and reservations can work together to optimize your restaurant's performance. You'll also discover how Milagro's system can help you leverage transactional customer data to better understand your customers and deliver a more personalized dining experience. Webpage - https://www.milagrocorp.com...

Author

Hamed Mazrouei

Category

Business

Podcast website

www.milagrocorp.com

Latest episode

Mar 10, 2026

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Episodes

Why Gathering Customer Data Is Important - Part 2 03.10.2024

Top restaurant leaders and members of Milagro's board of advisors—Kendall Ware, Mo Asgari, Pankaj Patra, and Wade Allen—return for another engaging podcast episode with Milagro's CEO and Founder, Hamed Mazrouei. In this podcast, they agree on the importance of harnessing customer data to elevate customer experience in the restaurant space in order to increase your bottom line. Hear the tech leader...

High Level Overview of Restaurant Marketing Ft. Rev Ciancio 12.09.2024

In this episode of TechBite, we dive deep into the world of restaurant marketing with Rev Ciancio, co-owner of Handcraft Burgers and Brew and a seasoned hospitality marketing consultant. Rev shares his insights on the unique challenges and opportunities in the restaurant industry and provides actionable strategies to: Build Awareness Drive Acquisition Master Retention Increase Profitability Whethe...

Why Technology is Critical for Restaurants - Part 1 12.09.2024

A must-watch video on "Why Technology is Critical for Restaurants." This is Part 1 in a series of 3 episodes featuring Milagro's board of advisor members: Kendall Ware, Mo Asgari, Pankaj Patra, and Wade Allen. If you are a restaurateur, get insights on why you need to build your tech stack now and how to build one.

Transforming your POS data into a marketing machine Ft. Josh Kopel a Michelin Awarded Restaurateur 13.08.2024

Listen as Milagro founder and CEO Hamed Mazrouei sits down with Josh Kopel as a guest on his FULL COMP podcast. You’ll learn why: It all starts with connectivity. Restaurant operators should think differently about their technology. Increasing top line revenues solves for, well, everything! Unlocking the value locked within your customer data will power growth and enable unprecedented scale.

Restaurant Marketing Strategies: Things You MUST Do In Your Restaurant ft. Rev Ciancio 13.08.2024

Gone are the days when just having good food and a great location are enough to make customers come to your restaurants. Nowadays, not doing marketing is a big mistake for restaurants. This episode of TechBite lists those mistakes that restaurant owners should avoid. Join Hamed Mazrouei and his guest Rev Ciancio.

Top 10 Mistakes That Restauranteurs Make (Part 3: Relationship Between Franchisee and Franchisor) 29.07.2024

Are you ready to grow your business and become a franchisee? For franchisors who are you letting into your franchise brand? Watch Part 3 of this podcast with Hamed Mazrouei, CEO Founder of Milagro and get to know the red flags in franchisee-franchisor relationships so you wouldn't commit these same mistakes. Joining him is Kendall Ware, CEO of Walk-Ons Bistreaux. #RestaurntGrowthHacks #RestaurantT...

Top 10 Mistakes That Restauranteurs Make - Part 2 29.07.2024

Excited to know the next 5 Mistakes that restaurateurs make? Watch Part 2 of this podcast - Top 10 Mistakes Made By Restauranteurs w/ Milagro CEO and Founder, Hamed Mazrouei and his guest Kendall Ware of Walk-Ons. #RestaurntGrowthHacks #RestaurantTips #RestaurantHacks

Top 10 Mistakes That Restauranteurs Make - Part 1 29.07.2024

What are the Top 10 Mistakes that Restauranteurs commit in the restaurant space? Tune in to Milagro's Founder and CEO Hamed Mazrouei, and Walk-On's COO, Kendall Ware as they drill on these mistakes. Listen, and learn the strategies on how NOT to make the same mistakes. This is Part 1. #RestaurntGrowthHacks #RestaurantTips #RestaurantHacks

How to Optimize the Recruitment Process In The Restaurant Space (Part 3) 29.07.2024

In Part 3 of Milagro's TechBite episode, join Hamed Mazrouei, CEO of Milagro, and Kamyar Faron, Founder & CEO of ZippyApp, as they delve into optimizing the recruitment process amidst labor challenges. Gain valuable insights on attracting and retaining top talent in the restaurant industry. Don’t miss this essential discussion on streamlining your hiring process and overcoming common labor hur...

How To Solve Labor Challenges in The Restaurant Industry (Part 2) 29.07.2024

This is Part 2 of a 3- part podcast on solving labor challenges in the restaurant industry featuring Hamed Mazrouei, CEO and founder of Milagro and his guest, Kamyar Farron of Zippy App. In this episode, you will learn about strategies on how to hire and retain the best employees in the restaurant space and in general. To see more content about us, check our social media pages: Webpage - https://w...

How To Solve Labor Challenges In The Restaurant Industry (Part 1) 29.07.2024

Welcome to Part 1 of 3 of Milagro's TechBite episode featuring an enlightening conversation between Hamed Mazrouei, CEO of Milagro, and Kamyar Faron, Founder & CEO of ZippyApp. In this episode, Kamyar shares his valuable insights on tackling some of the most pressing issues in the restaurant industry, including labor challenges, employee acquisition, retention, and labor wages. Discover strate...

Restaurant Delivery: 3rd Party Delivery VS 1st Party Delivery | TechBite 27.12.2023

Join us in a deep dive into the world of third-party and first-party delivery strategies. In this insightful discussion, Kendall Ware, a seasoned expert with over 15 years in the industry, shares invaluable insights on why it's crucial for restaurants to embrace both avenues. From building brand awareness to driving frequency and check sizes, discover the nuanced approach that can set your restaur...

Key Factors When Franchising A Restaurant Brand - Part 2 | TechBite 21.11.2023

Are you considering becoming a franchisee and entering the world of entrepreneurship? In this episode of TechBites, we discuss vital considerations when evaluating franchise opportunities. Our expert, Mr. Kendall Ware, with extensive experience in the franchise industry, shares invaluable insights into what to look for and pitfalls to avoid. Choosing the right franchise can be a game-changer for y...

How ChatGPT & AI Will Impact The Restaurant Industry | TechBite 21.11.2023

In this episode, Hamed Mazrouei, Milagro CEO and founder, and Kendall Ware, former President of Cinnabon and Carvel exchange ideas on how ChatGPT and the use of artificial intelligence is making an impact in the restaurant industry. Listen and discover how you and your restaurants can benefit from this new revolution in the restaurant space. Thank you for watching, and don't forget to like, share,...

All In One Restaurant Operating Platform | TechBite 21.11.2023

In this insightful podcast episode, we delve into the debate between All-in-One platforms and Best-of-Breed applications. Join us as we explore the pros and cons of each approach, with industry expert Kendall Ware, former president of Cinnabon and Carvel. He shares firsthand experiences of managing multiple vendors and the challenges it presents. Learn how a comprehensive All-in-One platform can s...

Expert Insights & Perspectives To Grow Your Brand - Part 1 | TechBite 21.11.2023

Are you a restaurant franchise owner? Or are you an entrepreneur looking to franchise a business in the restaurant space? Join in on this conversation between Hamed Mazrouei, CEO and founder of Milagro, an AI marketing platform and operating system for restaurants, and Kendall Ware, former President of Carvel and Cinnabon. Kendall Ware is also an IFA-certified franchise executive. Get valuable ins...

The Role Of AI In Marketing Automation - Part 3 | TechBite 21.11.2023

The Cowboys of the Restaurant Industry are back in Part 3 of this special podcast series. Watch Wade Allen, Kendall Ware, and Mo Asgari, get into an insightful conversation with Hamed Mazrouei, CEO and Founder of Milagro on the impact of AI in the restaurant industry. Learn why the importance of using an AI-powered platform for your restaurant is essential, and why you should do it now! To see mor...

How To Elevate Customer Experience In The Restaurant Industry - Part 2 | TechBite 21.11.2023

Welcome to Part 2 of our Cowboys Podcast Series, presented by TechBite. Join Hamed, Kendall, Wade, and Mo – innovators in the restaurant scene – as they unravel the strategies driving customer loyalty, acquisition, and retention. In this episode, gain tech-savvy insights into the restaurant industry. Discover how loyalty programs, creative acquisition methods, and robust retention techniques play...

The Vision Behind Milagro Why They Joined | The Cowboys Series - Part 1 | TechBite 21.11.2023

This is Part 1 of a TechBite Special - The Cowboys Podcast Series, featuring the cowboys of the restaurant industry; Hamed Mazrouei - Founder of Milagro, Kendall Ware- former President of Cinnabon, Mo Asgari - former President of Monkey Soft Solutions, and Wade Allen - EVP for Strategic Growth at Costa Vida. Get to know their vision for the restaurant industry and the unifying aspirations why they...

The Role of Technology In Business | FSTEC 2023 | TechBite 21.11.2023

Join Hamed Mazrouei, Founder and CEO of Milagro, and his guest, Pankaj Patra, SVP/CIO of Brinker International, and one of Milagro's Board of Advisors, as they bring the conversation on the ROLE OF TECHNOLOGY IN THE RESTAURANT INDUSTRY. Get valuable insights and new strategies to try in your own restaurant business. This podcast was recorded live at the FSTEC 2023 in Dallas. To see more content ab...

Digital Transformation: Customer Or Team Member First | FSTEC 2023 | TechBite 21.11.2023

In this engaging YouTube discussion, the experts delve into the important topic of balancing customer satisfaction and employee well-being in the context of digital transformation. They emphasize the significance of aligning the needs and experiences of both customers and team members in the restaurant industry. The conversation highlights the necessity of increasing revenues while creating a posi...

Personalized Marketing: The Impact On Your Sales And Profitability | TechBite 20.11.2023

In this video, Hamed Mazrouei, CEO and founder of Milagro, explains how personalized marketing for your restaurant greatly affects your bottom line. The video graphically presents how increasing the frequency of visits can generate an increase in sales and revenue and take your restaurant out of having thin margins.

Restaurant P&L Statement - Why It is Critical | TechBite 20.11.2023

In this episode, Kendall Ware (former President of Cinnabon and Carvel) and I will present valuable insights on how restaurants can become successful. What are the steps? How not to fall into a situation where your restaurant operates on thin margins. How to increase your success rate. We will drill down on the metrics, the finances, plus more!

The Power of CDP - How It Helps Restaurants Make Money | TechBite 20.11.2023

What is a Customer Data Platform or CDP? How does having one can help your restaurants make money? Welcome to the 3rd episode of TechBite! In this video you'll learn more about what a CDP is, how does it benefit you, where are all these data coming from, how to monetize these data, and more! Join Hamed Mazrouei, Milagro's CEO and Kendall Ware, former President of Cinnabon and Carvel as they share...

4 Must-Follow Steps for Implementing a Winning | Restaurant Loyalty App! | TechBite 20.11.2023

In this video, I will show you 4 easy to follow steps to implement your restaurant's loyalty app! I willl show why you should STOP mass marketing! I will discuss the steps required in order to implement a successful loyalty app; What is needed to roll out a successful loyalty app; the 4 primary apps that are required in order to implement a successful loyalty program; and the pitfalls and common m...

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