Tech Wingman

In this episode of Tech Wingman Shorts, host Vince breaks down the essentials of using eSIMs for travel. Discover how eSIMs can make your summer holidays smoother by providing a cost-effective and flexible way to stay connected abroad. Learn about the benefits of eSIMs, how they work alongside your regular SIM, and the various plans available to suit your travel needs. Whether you're navigating wi...

In this episode of Tech Wingman Shorts, Vince explores the role of companion devices—like smartphones, tablets, smartwatches, and e-readers—and how they quietly support your daily workflow. From taking calls mid-report to jotting notes during webinars, learn how these everyday tools can boost your productivity, keep you organised, and help you work smarter without overcomplicating your setup. Emai...

Welcome to Tech Wingman, your go-to podcast for the latest tech updates. With Vince, your host and tech advisor. In this episode, we explore the new features from Microsoft 365 and Copilot, including personalised email drafting in Outlook, text extraction from images in Word, and smarter data handling in Excel. We also cover the new AI-powered Planner in Microsoft 365 and its mobile features. For...

Join Vince and Clare in our Tech Surgery episode of Tech Wingman as they answer listener questions on tech and business. In this episode, they tackle Mike's WhatsApp dilemma, Roger's MacBook setup issues, and Elizabeth's concerns about Google 2-Step Verification. Tune in for practical advice and solutions to these tech challenges. If you have a tech question or issue, feel free to emai...

Welcome to another episode of Tech Wingman Shorts, the podcast where we break down complex tech topics into easy-to-understand concepts for business owners, managers, and professionals. In this episode, your host Vince dives into the world of APIs (Application Programming Interfaces). Discover what APIs are, how they work, and why they are crucial for your business. Learn about the benefits of API...

Welcome to another episode of Tech Wingman, the podcast where we break down tech news and trends into practical insights for professionals and business owners. In this episode, your host Vince Cooper dives into the latest announcements from Apple’s WWDC25. Discover the exciting updates coming to the Apple ecosystem, including the new Liquid Glass design for iOS 26, smarter call screening, and enha...

In this episode of Tech Wingman Shorts, host Vince breaks down the significance of having a landline for your business and explores how VOIP solutions can offer a cost-effective and flexible alternative. Discover why a landline is crucial for maintaining a professional image and ensuring reliable communication with your customers. Learn about the various features of VOIP, such as call forwarding,...

Welcome to another insightful episode of Tech Wingman Shorts! In this episode, your host Vince breaks down the essential elements of developing a tech onboarding process for new team members. Discover why a structured approach to introducing new hires to technology tools and systems is crucial for ensuring a smooth transition, consistency, improved security, early issue identification, increased p...

Welcome to another episode of Tech Wingman! In this Tech Surgery session, Vince and Clare from PinPoint Networks dive into the world of scripts and automations, explaining how these tools can streamline business operations and enhance efficiency. They also tackle listener questions on setting out of office messages in Google Workspace, freeing up storage space on a Mac, and recommending quiet keyb...

Welcome to another episode of Tech Wingman Shorts, the podcast where we break down complex tech topics into easy-to-understand concepts for business owners, managers, and professionals. In this episode, your host and tech advisor, Vince, dives into the world of Virtual Private Networks (VPNs). Discover what a VPN is, how it works, and why it's crucial for your business. Learn about the securit...

In this episode of Tech Wingman Shorts, your host Vince dives into the world of phishing scams. Learn what phishing scams are, how to recognize them, and the steps you can take to protect yourself and your business. Vince breaks down complex tech topics into easy-to-understand concepts for business owners, managers, and professionals. Tune in to discover the red flags of phishing emails, the impor...

In this episode of Tech Wingman Shorts, host Clare breaks down the importance of training your team on the tech tools they use every day. Discover how effective training can boost efficiency, reduce errors, improve morale, and enhance cybersecurity awareness. Vince also discusses the significance of ongoing training and the value of soft skills in today's workplace. Tune in to learn how invest...

Join Vince, your host and tech advisor, in this episode of Tech Wingman Shorts as we delve into the world of refurbished tech. We'll break down complex tech topics into easy-to-understand concepts for business owners, managers, and professionals. Discover the benefits of purchasing refurbished Windows and Apple laptops, desktops, tablets, and mobile devices. Learn how refurbished tech can save...

Welcome to another episode of Tech Wingman. In this Tech Surgery episode, Vince and Clare tackle your tech questions and issues. They discuss various tech problems sent in by listeners, including troubleshooting a Windows 11 laptop's webcam and managing multiple Microsoft 365 calendars in Outlook. Tune in for practical tips and solutions to common tech challenges, and learn how to improve your...

From password policies to acceptable use policies, data protection, incident response, remote work guidelines, and training and awareness programs, Vince covers it all. Tune in to learn how these policies can safeguard your business from security threats, data breaches, and other risks, while creating a secure and efficient work environment. Need help creating and managing your IT Policies? Email:...

Welcome to Tech Wingman Shorts, the podcast where we break down complex tech topics into easy-to-understand concepts for business owners, managers, and professionals. In this episode, your host Vince explores the essential question: Do I Need a Website? Join us as we delve into the reasons why having a website is crucial for your business. From establishing an online presence and building credibil...

Welcome to Tech Wingman Shorts, where we simplify complex tech topics for business owners, managers, and professionals. In this episode, host Vince dives into the world of password managers. Discover why using a password manager is essential for security, how it helps create and store strong, unique passwords, and the benefits of avoiding credential theft. Learn about the importance of choosing th...

Welcome to "Tech Wingman," your go-to podcast for all things tech! Join Vince and Clare as they tackle your tech questions and issues in their monthly Tech Surgery episodes. Whether you're struggling with spam emails, printer problems, or freeing up storage on your iPhone, Vince and Clare have got you covered with practical tips and solutions. Subscribe now and be part of the Tech Wi...

Welcome to another episode of "Tech Wingman Shorts," where we simplify complex tech topics for business owners, managers, and professionals. In this episode, your host Vince dives into the world of firewalls. Learn what firewalls are, why you need one, and how they can help you stay secure online. Vince explains the differences between hardware and software firewalls, discusses built-in...

Welcome to another episode of "Tech Wingman Shorts," the podcast where we break down complex tech topics into easy-to-understand concepts for business owners, managers, and professionals. In this episode, your host Vince dives into the latest Apple devices available as of January 2025. From the newest iPhones and iPads to MacBooks, desktops, and wearables, Vince covers all the essential...

Welcome to another episode of "Tech Wingman Shorts," the podcast where we break down complex tech topics into easy-to-understand concepts for business owners, managers, and professionals. In this episode, your host Vince dives into the world of Android devices in 2025. We'll explore the latest hardware options, including smartphones, tablets, foldables, and wearables. Discover the to...

Welcome to another episode of "Tech Wingman"! In this episode, Vince and Clare tackle your tech questions and issues in their monthly Tech Surgery. They start by discussing recent activities at PinPoint, including email migrations and some exciting secret projects. The first listener question comes from Rob in London, who asks how to change his email signature in Outlook. Vince provides...

Welcome to another episode of "Tech Wingman Shorts," where we simplify complex tech topics for business owners, managers, and professionals. In this episode, your host Vince discusses the advantages of using a custom domain for your email over free services like Gmail, Outlook.com, and Yahoo. Discover how a custom domain can enhance your professional image, provide free marketing, and give you bet...

Welcome to another episode of "Tech Wingman Shorts," where we simplify complex tech topics for business owners, managers, and professionals. In this episode, your host Vince dives into the critical topic of Wi-Fi security. Learn why securing your Wi-Fi network is essential for protecting your business's sensitive information and preventing unauthorized access. Vince will guide you th...

In this episode of "Tech Wingman Shorts," host Vince dives into the critical topic of data backups. Discover why backups are essential for protecting your business from data loss due to hardware failures, cyber-attacks, accidental deletions, and natural disasters. Vince explains various methods for backing up your laptops and desktops, including external hard drives, network-attached storage (NAS)...