Tech Talk

Every customer experience contains attributes that are both conscious - the rationale and quantifiable part of the experience - and subconscious. Both of these can evoke emotions. The subconscious experience is as powerful and important as the conscious one. However, most companies don’t have control over the subconscious aspect. USEA Global helps to provide solutions and control for the sub...

What price boredom? A new economic indicator, the Boredom Index, could quantify and commoditise our downtime. And decide that we’re more valuable the less engaged we are. See omnystudio.com/listener for privacy information.

Matt Armitage with another of his quirky but yet insightful technology topics.   See omnystudio.com/listener for privacy information.

What is ‘Conversational AI’ and why is it so important to the online customer experience? How does it affect the way in which we interact with businesses and how will it change that way that we might interact with them in the future? We speak with Rajesh Ganesan, the VP of Manage Engine to pick his brain on these topics. See omnystudio.com/listener for privacy information.

What is ‘Conversational AI’ and why is it so important to the online customer experience? How does it affect the way in which we interact with businesses and how will it change that way that we might interact with them in the future? We speak with Rajesh Ganesan, the VP of Manage Engine to pick his brain on these topics. See omnystudio.com/listener for privacy information.

Have you lost track of the number of logins and accounts you have scattered across your digital footprint? Do you reuse passwords? Could biometric technologies liberate us from the tyrannical grip of password management? See omnystudio.com/listener for privacy information.

Matt Armitage with another of his quirky but yet insightful technology topics. See omnystudio.com/listener for privacy information.

EasyParcel was started in 2014 as a shipping platform where online retailers can search, compare, and book for delivery from multiple courier companies. And since its inception, the startup has grown immensely, so much so that it disrupted the logistics industry in Malaysia by providing the country’s first single-point logistics service. Founder and CEO Clarence Leong shares his thoughts on...

Modern software development is more of everything: more code, more languages, more platforms, with more deployment options. However, more code and more complexity means more security risks and more ways where things can go wrong. Ian Hall, Manager, Client Success, APAC, at Synopsys Software Integrity Group joins us to discuss how to infuse security into your DevOps  with ease.    Se...

Could commercial graphics cards be the key to unlocking the cure for Alzheimer’s Disease? Do chilis hold the secret to solar energy conversion? And have X-Ray Spex finally been invented? See omnystudio.com/listener for privacy information.

Matt Armitage with another of his quirky but yet insightful technology topics. See omnystudio.com/listener for privacy information.

Would you let AI choose your wardrobe? Fashion e-commerces increasingly see personalisation as key to reaching consumers online, notably in the form of artificial intelligence (AI) stylists. These dressed-up algorithms can trawl through enormous amounts of customer data to make personalised styling suggestions. But do they limit intuitiveness and individuality? Or can AI stylists help to nurture s...

Would you let AI choose your wardrobe? Fashion e-commerces increasingly see personalisation as key to reaching consumers online, notably in the form of artificial intelligence (AI) stylists. These dressed-up algorithms can trawl through enormous amounts of customer data to make personalised styling suggestions. But do they limit intuitiveness and individuality? Or can AI stylists help to nurture s...

I want my MTV. That was about as good as it got when Mattsplained was in its infancy. Now, as consumers are simultaneously deluged with viewing choices and experience limited mobility as a result of the pandemic, is it time that movies and cinema, pop culture mainstays for more than a century, moved into a new realm? See omnystudio.com/listener for privacy information.

Matt Armitage with another of his quirky but yet insightful technology topics. See omnystudio.com/listener for privacy information.

2020. So bad they named it twice. As retail, AI and AR start to merge, and open world games start to take over from social media, science and technology have got our back in 2021. See omnystudio.com/listener for privacy information.

2020. So bad they named it twice. As retail, AI and AR start to merge, and open world games start to take over from social media, science and technology have got our back in 2021. See omnystudio.com/listener for privacy information.

Globally, COVID-19 has exacerbated a food crisis. Food and farming have become front-line topics for the political and economics table. While there are innovations in agricultural and food-related technologies, where are the emerging innovations in terms of safety and cybersecurity? See omnystudio.com/listener for privacy information.

Globally, COVID-19 has exacerbated a food crisis. Food and farming have become front-line topics for the political and economics table. While there are innovations in agricultural and food-related technologies, where are the emerging innovations in terms of safety and cybersecurity? See omnystudio.com/listener for privacy information.

2020 showed us how resilient our digital world could be. This  week we look at some of the tech and start-ups that failed, and what can be improved for 2021.   See omnystudio.com/listener for privacy information.

A report by Temasek, Bain & Company, and Google, titled e-Conomy SEA 2020 Report shows that Malaysia has recorded the highest e-commerce growth in the region in 2020. Continued investment in the digital economy, especially in areas outside the Klang Valley which has seen the strongest Ecommerce growth rate. Marc Woo, Managing Director of Google Malaysia shares his insights from the report and...

A report by Temasek, Bain & Company, and Google, titled e-Conomy SEA 2020 Report shows that Malaysia has recorded the highest e-commerce growth in the region in 2020. Continued investment in the digital economy, especially in areas outside the Klang Valley which has seen the strongest Ecommerce growth rate. Marc Woo, Managing Director of Google Malaysia shares his insights from the report and...

Science doesn’t sleep or take a holiday. Our slick science stories include lab-cultured breast meats, scent projecting pendants and web-slinging medical guns. See omnystudio.com/listener for privacy information.

Science doesn’t sleep or take a holiday. Our slick science stories include lab-cultured breast meats, scent projecting pendants and web-slinging medical guns. See omnystudio.com/listener for privacy information.

As Malaysian consumers are spending more online, it is crucial for businesses to connect with consumers in frictionless ways. Vinod Chandramouli, Head ASEAN Business of Freshworks joins us to discuss on how to build better customer relationships online. See omnystudio.com/listener for privacy information.