Talking Toughness

PURPOSE, MEASURES, METHOD Creating effective organisations in today's world means "Getting rid of barriers, clearing lines for people to thrive and flourish in spite of the system". Our guest for this podcast in two parts is Rebecca Herbert who is a People Experience Specialist at The UK Independent Parliamentary Standards Authority (IPSA). Rebecca started off working with young people who were no...

Our guest for this and the following podcast is Binod Shankhar .   Binod is well known across the Middle East as the fo u nder of Genesis – now Kaplan Professional Middle East – which is one of the leading providers of training for CFA charter holders in the region. CFA stands for Chartered Financial Analyst .       H e appears o n regional T V a s a pundit on financial and economic affairs and is...

Our guest for this podcast , the second part of a long and hugely interesting conversation is Binod Shankhar .   T he fo u nder of what is now Kaplan Genesis – a leading provider of training and support for Chartered Accountants in the region and a TV pundit on financial and economic affairs , he is a passionate advocate of proactive strategies for success in life and in work.   He is now developi...

"Ask not what your country can do for you – ask what you can do for your country" - JFK Our guest for this podcast is Paul Trainor. Paul brings an interesting, socially aware, perspective to the application of mental toughness. Paul is a practitioner who work with schools to develop key life skills in young people and uses sport as a metaphor for life to engage them in learning. He and his team do...

In this podcast, we welcome back Dean Mumm . As captain of the Australian Rugby Union team, the Wallabies and captain of Exeter Chiefs rugby club, Dean faced and dealt with many challenges.   What we learned in our earlier podcasts is that Dean and Sarah, his wife , had, at the same time, dealt with far greater personal challenges which tested every aspect of their resilience and positivity .   De...

Our special guest for this podcast is Andrea Naylor. Andrea is Senior Manager, Learning and Development for Etihad Airways – one of the biggest airlines in the world employing over 8,000 people. She is also one of the most experienced practitioners with the mental toughness concept and the MTQPlus measure which she has incorporated successfully into her work for more than 12 years. Her expertise a...

"We need to achieve a level of proficiency that is sufficient for us to navigate life successfully" This is part two of a truly amazing conversation with Jo Owen, a serial social entrepreneur building some of the most important organisations in the world of education and a genuine "leadership guru", author of several best-selling books on the topic. In this episode, Jo explores what the overused t...

"Dance first in the sun to be able to dance in the rain when the rain comes." This podcast, in two parts, we welcome a very special guest Jo Owen. The term "guru" can be overused but in Jo Owen, we have the real thing. Jo Owen has become something of a leadership and motivation guru which is reflected in a number of best-selling books on these and other related themes. He is also something of a so...

"Challenging yourself to do things differently" Part two of this unique podcast explores the importance of being flexible and adaptable and not formulaic in customer service. Maya notes that everyone can offer good customer service - but not many can be bold enough to do things differently. That includes enabling employees to take risks based on their judgement of a situation. Self-awareness about...

"Changing 'the doing' by changing 'the viewing'" Our very special guest today is Maya Mattar. Maya is a people-development professional, educator, and author who has become recognised as an expert in customer services, authoring the bestselling book "Lasting Impressions - The Framework for Consistent Service Delivery". We have known and worked with Maya for 10+ years since she became an early adop...

"As a leader, my success is defined by how fast my team comes to me and says we've messed up, because at that point I can fix it." Part two of this very special podcast with Andrew ( Stotts ) Stotter-Brooks turns the attention to leadership. His approach is very down-to-earth and practical. Andrew has a special interest in Leadership and has usefully picked up on our work on Mental toughness and i...

"People never forget how you make them feel." Our incredibly special guest for Part 1 of this podcast is Andrew Stotter-Brooks, known as Stotts to all his friends and colleagues. We have got to know Andrew and his work at close quarters in recent years and have grown to admire a truly unique approach to people and organisation development which is very much an example of leading-edge thinking. Unt...

IS KINDNESS YOUR LEADERSHIP SUPERPOWER In this second part of a remarkable podcast, our guest Karen Stein, brings her experience and expertise to the discussion to explore issues and topics about which she has a real passion. An Executive Coach with Deloitte Australia and Deloitte University Partner Faculty member, Karen also applies her skills is a variety of voluntary work. Here she explores wit...

HOW TO BE THE BEST LEADER YOU CAN BE Our guest for this first section of a two-part podcast is Karen Stein, one of the most experienced and thoughtful coaches with whom we have worked. Based in Australia, with over 30 years of experience in professional services, Karen works for Deloitte as an Executive Coach and Deloitte University Partner Faculty member serving the Asia Pacific region. In this s...

Dr. Michael Gerson has worked with a diverse range of soldier-athlete-clinical populations in the field of performance, sport, military, health, and clinical psychology. A Core Faculty member at John F. Kennedy University in California, he teaches sport/ performance psychology and mindfulness courses. In addition, Dr. Gerson is the Director of Mental Skills at Mission 6 Zero, a tribe of performanc...

Dr. Michael Gerson has worked with a diverse range of soldier-athlete-clinical populations in the field of performance, sport, military, health, and clinical psychology. Currently, he is a Core Faculty member at John F. Kennedy University in Pleasant Hill, California where he teaches sport/ performance psychology and mindfulness courses.    In addition, Dr. Gerson is the Director of Mental Skills...

FORGING A CULTURE OF STRENGTH HELPING THE MORE MENTALLY SENSITIVE TO THRIVE This is the second episode of a two-parter with Ron Duren founder of Forging Mettle Inc in the USA where he and his team work with others to "forge a culture of strength". An engineer by background and for some time a semi-professional baseball player, Ron is an advocate of the mental toughness concept. He is also a Univer...

WHAT BEING AUTHENTIC REALLY MEANS Diversity is society's superpower Part two of our conversation with Joanna Lohman picks up on the theme of "human moulting" a change and adapting to events and circumstances. A former international soccer star, today Joanna is as high profile as ever and now channels her energy into human rights, as a Sport Diplomat. Travelling the world running programs in less d...

ADVERSITY – THE MOTHER OF RE-INVENTION   HOW HUMANS MOULT   Joanna Lohman is a very special individual who has won a deserved reputation as an achiever of the highest order. She is a former professional soccer player and for many years a member of the United States Women's National Team. To operate at the top of your profession, understanding your mental toughness and mental sensitivity is a must...

'TALKING LEADERSHIP' – FOCUSING ON  STRENGTHS , HONESTY AND COURAGE.   Anna is an experienced non-executive director and senior executive across the financial services, management consulting, telecommunications, and technology industries.    Anna is an expert in strategy development and execution in cyber security, digital strategies, data, cloud and legacy systems. She has extensive experience ba...

SELF-AWARENESS AND SELF MASTERY USING FAILURE AND SETBACK AS THE STEPPING STONES TO GROWTH Stella Petrou Concha is the inspiring co-founder, CEO, and driving force behind the fast-growing Reo Group – an Australian talent search agency. She was named one of Australia's Top 10 Female Entrepreneurs in 2018.  Stella has a powerful view of the world in which we live and of our relationship with it. It...

MENTAL TOUGHNESS – THE KEY TO SUCCESS IN LIFE AND IN WORK. A STUDY IN CONTENTMENT AND STRIVING TO BE THE BEST THAT YOU CAN BE. PART TWO This is the second part of a remarkable discussion with a very special guest. Neil Scales OBE is Director General for the Queensland Department of Transport and Main Roads in Australia managing a budget of more than $10 billion. Before this, he was CEO for Merseyt...

MENTAL TOUGHNESS – THE KEY TO SUCCESS IN LIFE AND IN WORK. A STUDY IN CONTENTMENT AND STRIVING TO BE THE BEST THAT YOU CAN BE. PART ONE Our guest for this podcast is someone who, by any standards can be described as having lived a successful and fulfilling life and yet started his life pretty much at the same place as most people. Neil Scales OBE is Director General for the Queensland Department o...

Our very special guest for this podcast is a unique individual whose life experiences provide a perfect setting for exploring the importance of being self-aware of your level of mental toughness. Dean Mumm is better known as one of the world's elite Rugby Union players. An athlete operating at the very height of his profession, Dean was captain of the Wallabies as well as captain of Exeter Chiefs...

UNDERSTANDING THE IMPORTANCE OF MENTAL TOUGHNESS THROUGH THE LENS OF SPORT AS WELL AS PERSONAL TRAGEDY PART ONE Our very special guest for this podcast is a unique individual whose life experiences provide a perfect setting for exploring the importance of being self-aware of your level of mental toughness. Dean Mumm is better known as one of the world's elite Rugby Union players. An athlete operat...