Talk About Talk - Communication Skills Training

How many emails do you have in your inbox? Need some tips on how to conquer your email inbox? You can increase your productivity and reduce your email anxiety by doing three things: (1.) making behavioral changes; (2.) employing technology hacks; and (3.) effectively managing our sent mail! The first thing to do is to […] The post #32 HOW TO CONQUER YOUR EMAIL INBOX appeared first on Talk About Ta...

Giving negative feedback is challenging and stressful. You will learn the mindsets, do’s & don’ts, and frameworks to help you give negative feedback effectively. Be constructive. Don’t make it a surprise, don’t joke around, don’t threaten the person. Be empathetic (compliment in public, criticize in private), be objective and professional, and LISTEN. Make sure that […] The post #31 HOW TO GIV...

Learn 5 ways you can exercise or amplify your consumer voice. Market researcher Kathy Cheng of Nexxt Intelligence talks A.I. and chatbots, how firms can use augmented reality (AR), and the new market research, including why we shouldn’t call these consumer participants “respondents,” but rather partners or co-creators. References & Links Kathy Cheng & Nexxt […] The post #30 YOUR CONSUMER V...

Welcome to the Q&A! Dr. Andrea answers listeners’ questions – personal Qs, communication Qs & podcasting Qs. You’ll hear about her biggest success & failure, why you should pick up the phone, advice on small talk and giving constructive feedback, and the #1 most important communication skill. https://talkabouttalk.com/29   References & Links   Other Podcasts […] The post #29 Q&...

Communication is a critical skill for effective change management, whether you’re leading change for an organization, a department, or for your family.  Professor Ellen Auster shares five common mistakes and 6 success principles for effective change communication, including embracing the politics, collective visioning, using mantras, building change fitness and focusing on relationships.   Referen...

Positive self-talk can make you healthier, happier, and more successful! Tosca Reno, Eat Clean founder and master wellness coach shares her advice for positive self-talk, including the Three Es of Wellness (Eat Clean, Exercise and Emotional self-care), her rituals, her mantras, and even her tattoos!   References & Links Tosca Reno WEBSITE – ToscaReno.com FACEBOOK […] The post #27 POSITIVE SELF...

Self-Talk – we could all be more mindful. Positive self-talk can significantly affect our life satisfaction. Let’s start by adopting five positive mindsets: optimism, perseverance, self-control, focusing on relationships, and being grateful. Then, there are five things we can do right now to improve our self-talk: we can practice gratitude, we can start journaling, we […] The post #26 SELF-TALK &a...

Resilience: the capacity to recover from adversity. Meet Tosca Reno, “the woman with 9 lives,” Eat Clean founder, and master wellness coach.  In this, the first in this 3-episode series on Self-Talk, Tosca takes us through the “set and reps” necessary for resilience, including seeking challenges, positive stress (or eustress), taking ownership, practicing gratitude, and […] The post #25 BUILDING R...

 Do you have effective communication skills? Are you a confident communicator? In this 20 minute podcast episode, Dr. Andrea Wojnicki teaches you the 5 simple steps that will improve your communication skills. It’s as simple as ABCDE!   References & Links Communication Skills & General References Professor Amy Cuddy, a social psychologist at Harvard on […] The post #24 The ABCDEs of COMMUN...

On swearing – Do you ever wonder why some people use profanity and others do not? Linguistics professor Darin Flynn leads us through a fascinating discussion on the taboo topic of swearing, including types of swear-words, how swear words change over time, personality types that are more likely to use profanity, and the risks associated […] The post #23(S2) clean – PROFANITY: TALKING TABOO with lin...

(EXPLICIT) Do you ever wonder why some people use profanity and others do not? Linguistics professor Darin Flynn leads us through a fascinating discussion on the taboo topic of swearing, including types of swear-words, how swear words change over time, personality types that are more likely to use profanity, and the risks associated with profanity. […] The post #23(S2) explicit – PROFANITY: TALKIN...

Yes, you can learn to be funny! Do you appreciate humour? Do you ever imagine what it’s like to be on the stand-up comedy stage? Listen as stand-up comedian Hillary Anger Elfenbein (also a fully tenured business school professor) shares her insights on learning comedy, and compares that experience to her experience teaching in the […] The post #22(S2) FUNNY TALK with stand-up comedian & busine...

How do you know whether to trust someone? How do you communicate that you are trustworthy? Trust is imperative. If you don’t have trust, you have nothing. And that goes for both interpersonal relationships as well as for brands. Baron Manett, marketer and founder of Per Se Brand Experience shares his insights on the significance […] The post #21(S2)TRUST with Per Se Brand Experience President Baro...

Dr. Joshua Tepper, CEO of North York General Hospital, shares advice on how to talk to your doctor, including: come prepared with a list; ask lots of questions; if you’re Googling your symptoms, consider the quality of your sources; and lots more!  We have all felt unsure, and some of us have felt awkward around our doctor.  Here is […] The post #20(S2) TALKING TO YOUR DOCTOR with North York Gener...

Beyond condolences, how can we best support a grieving friend? Grief counsellor Andrea Warnick tells us what to say and do, and what to avoid. For example: yes, use the “D” word; and do not try to “fix” it. The grieving process is not linear. Rather, it is like a squiggly line. So what should […] The post #19(S2) BEYOND CONDOLENCES: SUPPORTING OUR GRIEVING FRIENDS with psychotherapist & grief...

Fonts are on our screens, on paper, on the products we buy, and on signs everywhere! When used effectively, fonts can significantly improve our communication. Patrick Griffin (“the font guy”) shares his advice about choosing the ideal font, considering the white space, and emojis!   References & Links Patrick Griffin Canada Type – https://canadatype.com Font […] The post #18 (S2) FONTS, TYPOGR...

What do our possessions say about us? Award-winning marketing professor Russell Belk talks about how our possessions (including our clothing, cars, people, collections, gifts, social media pages,…) become part of our identity –or our extended self. Professor Belk highlights the significance of the sharing economy and de-materialization, cultural differences, and our evolving identities in relation...

What’s your personal style? Carolyn Quinn, executive director of Toronto Fashion Week provides us with insights on fashion trends, environmental sustainability in the fashion industry, and tips on purchasing clothing and pulling together a great outfit!   References & Links Carolyn Quinn, executive director Toronto Fashion Week Toronto Fashion Week – https://torontofashionweek.to/ Recommendati...

Are you optimistic about our future with ARTIFICIAL INTELLIGENCE? Avi Goldfarb (professor and author of “Prediction Machines”) shares a brief history of AI, various AI applications that are being used in the marketplace, and specific reasons why we should be optimistic about our future with AI.   References & Links Avi Goldfarb Rotman UofT – […] The post #15 (S2) ARTIFICIAL INTELLIGENCE: TALKI...

Are you the bossy eldest? The troubled middle child? The baby of the family? Or an only child? Does your personality fit with your birth order stereotype? What about your kids? Listen as Dr. Andrea and her brother, musician and sound producer Brian Campbell, talk about birth order effects, how the stereotypes fit with their […] The post #14(S.2) SIBLING COMMUNICATION & BIRTH ORDER EFFECTS with...

That’s season one for Talk About Talk! Tune-in and you’ll hear the best of the past 12 episodes, including key learnings, bloopers, things YOU told me, answers to a few Qs that you asked, and what I personally learned through this season.  You can think of this as the final lecture of the class, where […] The post #13 Talk About Talk Season One Highlights & Bloopers – podcast appeared first on...

The post #12 EXPRESSING YOUR CREATIVITY with Jenn Purkis, Daryl Aitken & Lori Ryerson appeared first on Talk About Talk .

How’s your storytelling? In this podcast, Harvard professor & author Jerry Zaltman shares his expertise on what makes for great storytelling, the power of metaphors, and how, in addition to reading, writing and talking (yes!) can also be powerful modes of discovery.   References & Links Professor Gerald Zaltman  Email – gzaltman@hbs.edu HBS website – […] The post #11 STORYTELLING with Harv...

What are you saying with the colours you wear? How do the colours on your walls affect you? Learn about how colours affect our moods and perceptions, our purchase decisions, and even our level of aggression. Listen as Dr. Andrea and the three experts she interviews (quilting store owner Daryl Aitken, decorator Jenn Purkis, and […] The post #10 COMMUNICATING WITH COLOURS with Daryl Aitken, Jenn Pur...

Are you actively managing your professional and personal brand? Can brand management frameworks help us manage our own careers? CEO & team performance expert Michael Boydell suggests we start with a blank sheet of paper. If it feels uncomfortable, we’re on the right track! Ask yourself: Where & with whom am I most joyful? What […] The post #9 RE-IMAGINING YOUR PERSONAL BRAND – with CEO &am...