Ben Duncombe: Salesforce, Sales Force, CRM, Data
Talent Hub Talk
Talent Hub Talk is a podcast dedicated to giving you your Salesforce fix, featuring insights and real-life stories from Trailblazers, community leaders and those in the ecosystem with a valuable perspective to share. Talent Hub Talk is a podcast brought to you by Ben Duncombe, Founder of Talent Hub, the Salesforce Recruitment Experts.
Author
Ben Duncombe: Salesforce, Sales Force, CRM, Data
Category
Podcast website
Latest episode
Jun 30, 2026
Where to listen?
Podcasts in the app Replaio Radio Coming soonPodcasts are coming to the app soon. Install now and be the first to see a whole new take on podcasts
Episodes
How is the ANZ Salesforce market shaping up for 2025? 14.01.2025 5:08
Happy New Year and welcome back to the podcast! In this week’s episode of Talent Hub Talk , Ben provides an overview of the ANZ Salesforce market for Q4 2024, highlighting an increase in job vacancies despite ongoing redundancies. He discusses the rising interest in Agentforce as a key topic for 2025 and the shift in job market trends towards more permanent roles. Ben also explains the importance...
From DJ to Salesforce Marketing Capability Lead and the value of the Golden Triangle Framework with Kei Lee 10.12.2024 29:47
In this week’s episode of Talent Hub Talk, Kei Lee shares his journey from DJ to successful Marketing Capability Lead, emphasising the importance of customer satisfaction and effective communication in consulting. He discusses the skills necessary for success, including empathy, care, and capability, and introduces his 'Golden Triangle' framework for customer success. Kei also highlights the sign...
Writing The Software Architect's Edge, explaining the seven mission-critical skills needed to become the next tech Superstar, and thoughts on emerging AI with Sebastian Wagner 26.11.2024 37:24
In this week’s episode, we welcome back Sebastian Wagner, someone I really love catching up with and always learn a lot from. If you don't know Seb, he is the Founder of FlowRepublic and has coached 77 Salesforce CTAs through their journey from aspiring CTAs to passing the Review Board. Today, Seb shares information on his experience writing The Software Architect's Edge and shares insight into th...
Summary of the ANZ Salesforce Salary Survey Results 2024 19.11.2024 17:15
In today's episode, Ben runs through a summary of our 2024 ANZ Salesforce Salary Survey Results. He interprets the numbers, points out trends, and gives the story behind why some might not be what you'd necessarily expect. Make sure you download your copy from our website so that you have it to hand here: https://talent-hub.com.au/2024-anz-salary-results-survey/ We hope you enjoy the episode!
Naomi Aldred on her journey to leadership, Salesforce in South East Asia, being vulnerable and creating opportunities for the d/Deaf and hard of hearing (HoH) community 05.11.2024 49:41
In today's episode, Ben Duncombe is joined by Naomi Aldred, Managing Director @ Accenture and Head of Salesforce Business Group for Southeast Asia. Naomi talks through her early career, and how she found her way into sales and then into the Salesforce ecosystem. She discusses leadership styles, how the Salesforce market has evolved and the increased need for cross-cloud expertise, what she does in...
Analysis of the ANZ Salesforce Market in Q3 2024 22.10.2024 10:34
In today’s episode, Ben summarises the third quarter of 2024, the pace of market activity and the speed of hiring processes. He discusses Salesforce job application numbers, which sectors are hiring, which technologies people are excited about, plus what market sentiment is looking like as we head into Q4. You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/co...
The journey to CTA and applying concepts from the Review Board going forward with Svet Voloshin 08.10.2024 56:28
In today's episode we're joined by Svet Voloshin, Salesforce CTA and Technical Architect for Booz Allen Hamilton in the US. Svet talks through his journey, having started as an accidental Admin after an entrepreneurial venture ended, how moving into Consulting helped him and how he was thrown in at the deep end but was able to quickly progress into an Architect role. Svet talks about learning how...
The future of Consulting: AI and beyond with Reid Meldrum 24.09.2024 1:01:28
In this week's episode of Talent Hub Talk, Reid Meldrum shares his extensive career journey from corporate roles to becoming a managing director at Sqware Peg, a Salesforce consulting partner. He discusses the challenges and strategies involved in transitioning from corporate to consulting, the importance of cash flow and profitability, and the significance of building a strong company culture. Re...
Tips on how to approach a Salesforce job search in the current climate with Ben Duncombe 10.09.2024 15:47
In this week’s episode of the Talent Hub Talk , Ben provides insights and tips for those struggling to find a new role in the Salesforce ecosystem. He emphasises the importance of optimising and updating documents and profiles, leveraging existing networks for referrals, taking proactive control of the job search, actively learning and developing skills, and researching and role-playing before int...
How businesses need to evolve for the future, and navigate AI to deliver a connected customer experience with Chad Lieberman 27.08.2024 43:13
In today's episode we're joined by Chad Lieberman, Founder and CEO of FutureFuture. Chad has been a Salesforce specialist for over 12 years, often working at the forefront of the technology and solving problems with the latest that Salesforce has to offer. Chad talks through some of the biggest challenges he has faced over the years, how he approaches mastering new technologies and what some of th...
Streamlining e-commerce through the use of Salesforce integration with Mikel Lindsaar 13.08.2024 42:23
In today's episode, we’re joined by Mikel Lindsaar, CEO and founder of StoreConnect. Mickel talks us through his background and how he came to work in the software space, and we look at where the idea for StoreConnect came from, as Mikel explains the journey from idea to product to customer. Mikel talks through the decision to stop doing implementations themselves and to go with a partner-led impl...
A spotlight on Sales Cloud success: Kerry Townsend's journey from Mechanical Engineer to Salesforce expert and author of the Sales Cloud Implementation Handbook 30.07.2024 1:00:25
In today's episode, we’re joined by Kerry Townsend. Kerry is a Salesforce MVP Hall of Famer, organiser of several Salesforce User Groups and community events, and now published author, having released the Salesforce Sales Cloud Implementation Handbook. In the episode, we explore Kerry's background, where the idea for the book came from, and then delve into some of the key messages from the book as...
Analysis of the ANZ Salesforce Market in Q2 2024 17.07.2024 6:33
In today’s episode, Ben summarises the second quarter of 2024, the pace of market activity and the speed of hiring processes. He discusses Salesforce job application numbers and which specific job titles are being advertised, which sectors are hiring, whether contracts are being extended, plus what market sentiment is looking like as we head into Q3. You can find more content from us at Talent H...
A spotlight on CPQ and Salesforce Industries with Michal Komarzynski 02.07.2024 34:59
In today's episode, we’re joined by Michal Komarzynski. Michal is the Global Lead for CPQ and Salesforce Industries at IBM, currently based out of Miami. We discussed Michal's background and consulting career to date, specialising in CRM Systems for Telecommunications companies. He shares his experience working in different countries and the cultural differences he encountered. Michal also talks a...
Potential red flags for Salesforce hiring managers with Ben Duncombe 18.06.2024 20:12
In this week's episode, Ben discusses potential red flags which, over his years of experience working in the Salesforce recruitment space, can often be telltale signs that somebody's experience might need investigating further. He highlights the issue of candidates holding multiple jobs simultaneously and the challenges of detecting this. He also addresses the issue of candidates fabricating their...
The ANZ Salesforce Manager's Survey 2024: Insights (PART 2) with Ben Duncombe 04.06.2024 16:57
In this week's episode, we cover the results of Talent Hub's annual ANZ Salesforce Survey, of which Part 2 focuses on the results from Salesforce managers. You can download your copy of the ANZ Salesforce Market Survey here: https://talent-hub.com.au/2024-anz-salesforce-market-survey/ In this podcast, listen to Ben's response to the data, what he believes that it means and why, and how it comp...
The ANZ Salesforce Talent Survey 2024: Insights (PART 1) with Ben Duncombe 21.05.2024 25:50
In this week's episode, we cover the results of Talent Hub's annual ANZ Salesforce Survey, of which Part 1 focuses on the results from Salesforce professionals, followed by next fortnight, where we bring you insights from Salesforce managers. You can download your copy of the ANZ Salesforce Market Survey here: https://talent-hub.com.au/2024-anz-salesforce-market-survey/ In this podcast, listen t...
Transitioning from Developer to Salesforce CTA: A mindset shift and the power of a study group with Vipul Jain 07.05.2024 39:31
In today's episode, we’re joined by Vipul Jain, Australia's latest Salesforce Certified Technical Architect, to discuss his early career, what first attracted him to a role in IT and how he came to find the Salesforce ecosystem. He explains how he made the transition from Developer to Architect, and what he learned from moving to Australia. Vipul shares with us why he wanted to be a Salesforce C...
Building and launching a product, overcoming challenges during development, and wearing multiple hats as a business owner, with Matt Robison 23.04.2024 41:02
In today's episode, we’re joined by Matt Robison. Matt is the founder of Lightbox Logic and the creator of Marketing Cloud Connect Toolbox, which has recently been listed on the Salesforce AppExchange. Matt came back on the show to tell us all about his journey of building the Marketing Cloud Connect Toolbox, where the idea came from, how he approached building it whilst being in employment, what...
Analysis of the ANZ Salesforce Market in Q1 2024 09.04.2024 8:00
In today’s episode, we summarise the first quarter of 2024, the pace of market activity and the speed of hiring processes. We discuss Salesforce salaries, the split between contract and permanent opportunities, job application numbers and the number of relevant candidates for Salesforce roles. We look at which specific types of Salesforce partners are still hiring and growing, and why, and which S...
Creating exceptional user experiences through front-end development in Salesforce with Nikhil Karkra 26.03.2024 21:56
In this week’s episode, we’re joined by Nikhil Karkra, who shares his journey as a Front-end Developer in the Salesforce ecosystem. He discusses his education and early career, including his transition to IT and front-end development. Nikhil explains the role of a Front-end Developer in Salesforce and the challenges they face, such as keeping up with JavaScript frameworks and building responsive...
The impact of AI on Salesforce delivery and the role of Consultants in the AI era with Andy Forbes and Joseph Kubon 27.02.2024 38:54
In today’s episode, Andy Forbes and Joseph Kubon discuss the impact of AI on Salesforce professionals and the role of consultants in the AI era. They share insights into how they met and their journey of writing a book on AI in 'ChatGPT for Accelerating Salesforce Development', with authors Philip Safir and Francisco Falder. They explain how AI can be utilised in various aspects of the Salesforce...
The career transition from Pediatric ICU Nurse to Salesforce Healthcare Specialist with Eduardo Ferrao 20.02.2024 41:44
In today’s episode of Talent Hub Talk, we’re joined by Eduardo Ferrao. Eduardo is a Senior Salesforce Healthcare Consultant and has an incredible story from working as a Pediatric ICU Nurse to transitioning into systems and now delivering Salesforce Health Cloud transformations. It was fascinating to hear more about Eduardo and his journey and how he is able to make a difference in the healthcare...
The art of Business Analysis and the Salesforce Business Analyst role with Jennifer Tai 06.02.2024 29:03
In today's episode of Talent Hub Talk, we’re delighted to be joined by Jennifer Tai, an experienced senior Salesforce Business Analyst who has been in the Salesforce ecosystem for many years. In this conversation, Jen shares her journey from Computer Engineering to becoming a Business Analyst in the Salesforce ecosystem. She discusses the evolving role of a Business Analyst and the importance of...
Analysis of the ANZ Salesforce market in Q4 2023 09.01.2024 5:25
In today's episode, Ben shares a quick update on the market and what he has seen in the last quarter, October to December 2023 as we finish up the calendar year. He touches on job vacancies, which type of Salesforce consultancies he’s seen grow, as well as scale back, and analyzes why this might be. We look at what has been key to hiring successfully, and how the Salesforce contract market in part...
Similar podcasts
Replaio is not a podcast publisher; show names, artwork and audio belong to their authors and are distributed through public RSS feeds.