Suzilla: Family Business Podcast

Today is a perfect day to talk about the Nocebo effect and toxic people. You are probably aware of Placebos. Something that is innocent however you think it will produce a positive result and it does. A Placebo effect can occur up to 60% of the time. The opposite is also true.  The Nocebo is something that you think will produce a negative result, so it does. What happens why your Uncle Fred is ta...

To a family? Why would you separate to experience something different than you partner? There are trade offs in any business and mistakenly, travel is one that is tossed aside because of expense and not a quick reward. On today’s Suzilla, we are going to talk about the importance of travel for growth.

We have store and we work with products that have been around for years. The internet enabled us to be found by customers, offer different products, and even reach out and make new friends and business partners. It is one of the biggest drivers for new business. It is why we are excited to see non-business people see it as infrastructure. Today on Suzilla, we are going to have a quick look at the...

Time for a reality check, it’s being positive 24/7 is unreal and harmful. Not everything is going to be beer and skittles. Yes, there are times that you are going to have to embrace the suck. However, we are talking about waking up and you know it is going to be a bad day. It requires some acceptance, some coping, and preventative work. So we are going to talk about being OK with a Bad Day,

There are two places to run a business. When you walk into our office tell us what you see. One is business model is creating a xerox of a previous business and day in day out repeat. The other is to fill it with outrageous joy. Both models can work however for us living with outrageous joy leads to things like spontaneous team building, romance, and passion. We are going to talk about these model...

We do a lot of innovation when it comes to our business . Suzie is getting ready to go to her first Insurance Group Convention because she is the best person to bring back new materials and attitude to our agency. We are using best to grow.  More commonly, being the best has a dark side. It can make you lazy and stifle innovation. It can also lead to being passed by your competition. We are going...

We can use less fraud. As insurance agents we literally take classes about ethics and fighting fraud on a regular basis. Do we need more people regularly trained in these types of materials? We have had several big cases in our area about fraud. The Firefighters Seth Ellis & Josh Bollinger faking COVID cards with a Walgreens Pharmacist Geoff Reynolds. A nurse stapling Ivermectin paperwork to disch...

Special Enrollment. Everything has it limits. We completed our 9th offering Healthcare . It’s not different than other seasons, tax season, group insurance season, fishing season, strawberry season. It is why Health Enrollment runs from November 1 through December 15th and Medicare Enrollment runs from October 15th through December 7th. We are going to talk about exceptions that allow you to get c...

Life is not a DIY experience. It takes a village....many hands makes for light work....no man is an island. Let's get over our fears and ask for help. We look for experts around us to enrich our experience and add to our lives. At Suzie Health Solutions , we are experts in some things like insurance but other things we are not like taxes. How professionals save you money. What makes an expert? How...

For most people, buying something for your business or home has a process. Can I use it? Do I need it? Why do I want to buy it now? Can I put it off later for something else? Sometimes you can’t, you can’t buy car insurance after your car has been in an accident. What if we have been trained to purchase things that favor the seller? How can I save money by buying things differently? How would I li...

When you run a business or do a startup there is a requirement of a vast collection of skills. You often only get these from hobbies and time.  You are not a robot so what do you do for fun? Do you remember recess as a kid? What would happen if you were an adult with recess? How do you enrich your life and add skills to yourself as an adult? The only wrong answer is planting yourself on the couch...

We have worked through plenty of holidays over the years. Running a small business , we have a choice of whether to be open or not to open. Is it a good thing or a bad thing? Why personal choice matters when you are in charge.

Time to stop being Scrooge McDuck. There are perfectly good reasons to gift. In the insurance industry we are limited to what we can do for promotions. We have ours necked down to $50 per year for clients because of a contract. What do you give to your business partners? For people that are referring thousands of dollars of business to you? What kind of gifts do you give and how are they relevant?

Goals, Plans, Budgets, Quest are all maps to success. With insurance , we do a lot of planning for the next year right now.  They can be big of plans: We saw 14 Peaks last night on Netflix  with Nimsdai Purja journey to summit all 14 of the Worlds tallest mountains in 7 months. They can be small like have the laundry done Friday so that the weekend you go hiking. They are important. As we finish u...

Warning, we make it a point to have fun during the holidays, spreading joy and merriment. What do the holiday’s look around your business? With this War on Christmas, what is safe? Do you say Merry Christmas? Happy Holidays? Happy New Years? There are so many choices what is the right one? From Black Friday through January, what are you doing?

There are options available don't be stuck by fear. Inflation hit a 30 year high where consumer had more demand (and money) than goods so prices increased. The Fed tries to keep it around 2% with consumers finally having more money and supply chains struggling, this was not a surprise. Unemployment is also at record lows (4.6 verse 6.9 last year). This is despite vaccine mandates and record number...

Running a small insurance office is not always easy. Boundaries and expectations are important to success.  Is the customer always, right? What do you do with a coughing customer that refuses to mask up during the pandemic? Do your customers expect to call and text you at 11 PM? Is your workplace a group exercise with only a couple of key players doing the work? How are you setting expectations fo...

We are talking about ethics today at Suzie Health Solutions . Because we are licensed insurance producers, we must take regular ethics courses and we wish that more professions did. This conversation was caused by Aaron Rodgers vaccination lies and some of the immoral justifications that we have heard. We are going to get into the ethics about lying in your personal life and business. Being ethica...

At Suzie Health Solutions and four days into our ninth open enrollment. This is our second working with COVID. With the large discounts due to the American Rescue Plan and some special programs in Washington state for Health Insurance we are experiencing record levels of enrollment including brand new! If you have not priced a plan since June of this year then you really need to check it out. Use...

Suzie Health Solutions has been around helping folks for years. Some we have promoted ourselves and some required other peoples promoting. We are going to have fun today.  If you have been around us for more than 10 minutes, then you learn that we promote ourselves. Our families wouldn’t. Our have bosses wouldn’t promoted us so we were left on our own devices. Can you figure out which one of us is...

There are 11 enrollment centers in Washington state, and we are one of them located in Wenatchee. We literally get to see firsthand how public policy impacts a community when it comes to healthcare. We have worked through several ‘pilot programs.’ We have seen agencies shuffle off difficult people and we have seen companies play games at the expense of consumers. All this and more on this week’s S...

We answer a lot of questions at the Enrollment Center . Sometimes, we have to ask them as well.  You will not be able to get every insurance policy out there if you fail to meet underwriting. What is underwriting? What happens when you hear questions when you are doing a Health Insurance application? What about Medicare outside of your initial enrollment? A Long-term care policy or Life Insurance....

We move forward by being a little off balanced but what happens when you go too far? We see a lot of people stumbling through life at the enrollment center . Are you looking through Rose colored glasses? Does your life have to be arranged like your living in a sitcom or are you happier living in a crime scene? Why does the latest COVID public services sound happy? What happens when you talk to som...

Suzie Health Solutions runs the Enrollment Cente r in Wenatchee, Washington and Dental is one of the biggest questions that we get.  Do I need it? What is our options in Washington State? What is the difference between Delta Dental, Delta Cares, Willamette, or one offered by a Health Insurance Company? What about Medicare and Dental? How does vision tie in? We answer these and more on this week's...

We have seen this a lot as people have left their jobs this year and picked up insurance from us .  We talked about the changing job world back in April. With 11.5 million people quitting their jobs in April, May, June and ½ of people surveyed planning on retiring at 62 there is big changes in the job market place. Job Creators and the employed both have opportunities to improve their situations....