Supply Chain Now

In this episode of Supply Chain Now, host Scott Luton and special guest co-host Tevon E. Taylor welcome Lori Boyer , Head of Content Marketing at EasyPost , to unpack the post-purchase experience (tracking, claims, and returns) and how owning these moments drives loyalty and repeat purchase. Drawing on fresh consumer research, Lori explains why reliability and flexibility now outrank “free,” why b...

Is your supply chain ready for the holidays? Today, hosts Scott Luton and Karin Bursa break down the biggest challenges shaping global supply networks this season — from tariff uncertainty and inflationary pressures to shifting consumer expectations and the ongoing semiconductor shortage. Welcome to The Buzz, powered by OMP! Scott and Karin are joined by Chris Butler, CEO of National Tree Company,...

In this episode of Supply Chain Now, Scott Luton teams up with special guest host Ward Richmond (Vice Chairman, Colliers ) to dig into the state of industrial real estate with Brandon Page . EVP, Head of Leasing & Customer Solutions and Glenn Wylie (Senior Managing Director, East Region at Link Logistics . The conversation frames what a “balanced market” looks like in 2025 (tight small-bay infill...

In this episode of Supply Chain Now, host Scott Luton and special guest co-host Maria Villablanca welcome Dr. Dinesh Davè , Professor & Director of Supply Chain Management at Appalachian State University, and Evan Junker , Chief Growth Officer at SPARQ360 , to unpack insights from the 2025 Supply Chain Trends and Attitudes Report. The annual study, conducted by Appalachian State and SPARQ360, surv...

Is freight auditing really dead? Today, we dive into a more frictionless approach promoting collaboration between carriers and customers, maintaining calm amidst the chaos, how to quantify uncertainty, and so much more. Welcome to The Buzz, powered by OMP! Hosts Scott Luton and Jake Barr are joined by special guest Shannon Vaillancourt, CEO of RateLinx to discuss the top news and headlines in supp...

In this episode of Supply Chain Now, hosts Scott Luton and Mary Kate Love celebrate Manufacturing Day 2025 with special guest Danny Gonzales , Founder and CEO of IndustrialSage and Optimum Productions . Together, they explore how manufacturing has evolved from being seen as dirty or outdated into a modern, tech-driven industry that fuels global economies and everyday life. Danny shares the vision...

In this episode of Supply Chain Now, Scott Luton welcomes Alex Pillow , Senior Director of Partnerships & Acquisitions (Corporates & Government Unit) at Moody’s and host of the podcast KYC Decoded , for a practical breakdown of how “know your customer” (KYC), third-party due diligence, and third-party risk management map directly onto modern supply chain realities. Alex demystifies integrated risk...

Supply Chain gets spooky today as we delve into the Halloween supply chain and holiday toy logistics challenges. Welcome to The Buzz powered by AutoScheduler! Hosts Scott Luton and Marty Parker welcome special guest Don HIcks, Founder & CEO of Optilogic to the show to discuss: The complexities of supply chain leadership Holiday toy logistics and Halloweenx supply chain dynamics The necessity for b...

In this episode of Supply Chain Now, Scott Luton welcomes Mike Griswold , Vice President Analyst at Gartner , for a conversation on leadership, innovation, and the future of supply chains. Mike shares how leading organizations are expanding beyond logistics to connect planning, customer experience, and innovation. Drawing on lessons from the Ryder Cup, he highlights the power of preparation, teamw...

In this episode of Supply Chain Now, Scott Luton welcomes back Supply Chain Dive senior reporter Max Garland for a fast-paced look at the biggest logistics stories shaping Q4 2025. Max breaks down the latest peak season surcharges, noting how FedEx, UPS, and Amazon are raising fees while newer players like U-Speed and GoBolt are winning business with “no-fee” strategies. He also shares how shipper...

Today we delve into pressing cybersecurity issues, recent developments in warehouse demand, and the need for more operational efficiency in the cold chain industry.. Welcome to The Buzz powered by AutoScheduler! Hosts Scott Luton and Tandreia Bellamy welcome special guest Ilya Preston, Co-Founder & CEO of PAXAFE, to discuss: The ongoing tariff challenges and how companies like Lovesac are navigati...

In this episode of Supply Chain Now, Scott Luton is joined by Paul Brooks , founder of Go Further Consulting , and Dave Food , Chief Strategy Officer at Prophetic Technology , to explore the evolving demands of supply chain leadership in today’s global economy. They discuss how the role has become more visible since the COVID-19 pandemic, why leadership fundamentals like judgment, communication, a...

In this episode of Supply Chain Now, Scott Luton and special guest host Claudia Freed , President & CEO of EALGreen , welcome Chuck Johnston , Chief Strategy Officer at ReturnPro , for a deep dive into the “dark side” of supply chain: reverse logistics and returns management. They unpack why returns are a nearly trillion-dollar challenge in the U.S., how BORIS (buy online, return in store) strains...

Today we're diving into the multifaceted world of supply chain dynamics, emphasizing the critical importance of effective leadership amidst the ever-evolving challenges within the industry. Welcome to The Buzz powered by AutoScheduler! Hosts Scott Luton and Marty Parker welcome special guest Guy Courtin, Vice President of Industry and Global Alliances at Tecsys, to discuss: The necessity for clari...

In this episode of Supply Chain Now, and part of the Supply Chain Leadership Across Africa series, Scott Luton is joined by co-host Clare Fincham of SAPICS , with guests Nicole Petersen from the South African Graduate Employers Association , and Yaseen Ahmid , CEO of Luna , to explore the biggest takeaways from the SAPICS Annual Conference 2025 in Cape Town. Together, they discuss the rising deman...

In this episode of Supply Chain Now, Scott Luton sits down with two leaders shaping the future of reverse logistics from the floor to the classroom: Troy Campbell , Director of Reverse Logistics Centers at The Home Depot , and Dr. Glenn Richey, Jr. , Harbert Eminent Scholar in Supply Chain Management at Auburn University . Troy opens the doors to Home Depot’s four Reverse Logistics Centers: Phoeni...

Today we're discussing the top news in workforce development in manufacturing, reverse logistics, and circular economy. Welcome to The Buzz powered by AutoScheduler! Hosts Scott Luton and Kim Reuter, along with Founder & Chief Circularity Officer with All Things Circular, guest Rich Bulger, explore: The implications of large-scale investment announcements in U.S. manufacturing, such as Intel's $28...

In this episode of Supply Chain Now, host Scott Luton sits down with two industry leaders shaping the future of reverse logistics and circular supply chains. Joining the conversation are Sean Cleland , Vice President of Mobility and Asset Recovery at B-Stock , and Rich Bulger , Founder and Chief Circularity Officer at All Things Circular . Sean shares how B-Stock has pioneered the secondary market...

In this episode of Supply Chain Now, Scott Luton welcomes Angie Jula , Director of Product Management, and Matt Brolsma , Sr. Manager of Product Marketing at SPS Commerce , to discuss how AI and automation are transforming retail supply chains. Angie draws on more than a decade in product leadership, while Matt brings cross-functional expertise from both supplier and buyer perspectives. Together,...

Today we're diving into the multifaceted dynamics of the global supply chain landscape, emphasizing the pivotal role of leadership and workforce management within this intricate system. Welcome to The Buzz, powered by EasyPost! Hosts Scott Luton and Koray Kose welcome special guest Katie Date with Manifest to discuss: The implications of recent workforce surveys, revealing that a significant propo...

Join Supply Chain Now host Scott Luton for a timely conversation with Max Garland, Senior Reporter at Supply Chain Dive. In this episode, they break down the biggest stories shaping logistics and e-commerce right now—from Target’s next-day delivery expansion and FedEx’s 2026 rate hikes to the rise of regional carriers like OnTrac and Veho. They’ll also unpack how the end of the de minimis exemptio...

In this episode of Supply Chain Now, Scott Luton welcomes Mike Griswold , Vice President Analyst at Gartner , for a conversation on the future of supply chains. Mike explains why reverse logistics and returns management are now critical, how AI-powered demand sensing improves agility, and why organizations must treat reverse supply chains with the same discipline as forward ones. He also shares pr...

In today's episode of Supply Chain Now, we dig into the imperative nature of supply chain transformation in the current global landscape, characterized by incessant change and complexity. Welcome to The Buzz, powered by EasyPost! Today, hosts Scott Luton and Jake Barr welcome special guests Pierre Abou Hamad, Managing Partner USA with Citwell, Inc., and Koray Kose, Founder and Chief Analyst with K...

In this episode of Supply Chain Now, host Karin Bursa welcomes a powerhouse panel of women supply chain leaders who are rewriting the rules in today’s “never normal” world. Joining the discussion are Stephanie Beal , Chief Supply Chain Officer at Hasbro ; Tamera Fenske , Chief Supply Chain Officer at Kimberly-Clark ; Eliza Simeonova , Vice President of Global Supply for Mars Pet Nutrition ; Whitne...

In this episode of Supply Chain Now, Scott Luton welcomes Lushentha Naidoo , Managing Director of the European Supplier Diversity Program (ESDP) , for a candid conversation on purpose-driven leadership and the business value of inclusive procurement. Drawing on a 14-year transformation career at Unilever and a personal journey from apartheid-era South Africa to global operations leadership, Lushen...