Sunny Kaila

Sunny's Silver Linings

Business EN ↓ 156 episodes

Sunny's Silver Linings is a Top MSP Channel Podcast hosted by the CEO of IT By Design, Sunny Kaila. Sunny and his guests cover a wide range of MSP and Talent-based topics, including MSP services, cybersecurity, customer service, and strategies to achieve growth and success in the channel. Listen now to take your business to the next level!  https://hubs.ly/Q02DrxnQ0

Author

Sunny Kaila

Episodes

The 5 Most Important Metrics for an MSP Owner to Manage with Paul Cissel 14.07.2021 31:31

Listen to Paul Cissel, CEO of Growth Caddie, LLC., as he speaks with IT By Design's CEO Sunny Kaila on MSP growth and profitability. He offers a wealth of knowledge and proven M&A best practices from his 40+ years of experience in the IT industry. - The five critical metrics that high-growth MSP owners need to manage - Best practices on how to remain profitable while tackling new growth - Why trai...

How to Engage a Distributed Sales Force in the New Normal with Adam Slutskin 14.07.2021 35:34

On this episode of Sunny's Silver Linings with Liongard's Chief Revenue Officer, Adam Slutskin, listen as he shares his experience leading a global sales team to success even in times of change and how embracing your fears can help grow your leadership skills. - The biggest challenges when transitioning from a leader in the office to a virtual leader - Get great advice on ways to connect your remo...

How You Can Protect Yourself as a Small Business with James Pearson 14.07.2021 26:14

In this episode of Sunny's Silver Linings, ITBD CEO Sunny Kaila welcomes guest James Pearson, President of The Computer Center. Listen as James discusses lessons he's learned during his journey, spanning across three decades in the computer industry. Starting from his entrepreneurial beginnings, he gives actionable advice on how to achieve success through building ownership and accountability in y...

How to Create Top-Notch Employee Engagement and Experiences with Shona Elliott for your MSP with 07.07.2021 32:54

With thousands of new jobs opening up in the IT industry, it can feel daunting to navigate the hiring process and ultimately feel you've found the right fit. Listen as ITBD CEO Sunny Kaila discusses this in depth with Shona Elliot, Founder and CEO of Shona Elliott Leadership Services, and uncovers incredible insight into how you can incorporate leadership values into your own 'rockstar' career jou...

The Value of Creating Success Together with Lloyd Fickett 07.07.2021 38:16

In this latest episode of Sunny's Silver Linings, IT By Design CEO Sunny Kaila speaks with Lloyd Fickett, founder of The Collaborative Way®. With over three decades of experience, Lloyd has worked with countless companies in practicing this extraordinary way of working while navigating a wide range of market pressures and challenges. Listen as Sunny and Lloyd discuss why adopting this approach can...

Clients and Employee Engagement in the MSP Hybrid Workplace with David Henderson 06.07.2021 30:07

Do you know the difference between leadership and management? It has less to do with skills and experience and more to do with passion and drive. It can be considered an art form but with the right dedicated resources, it can be learned and trickled down successfully within an organization, even impacting your clients. Join ITBD CEO Sunny Kaila as he discusses what this means in action with his gu...