Suite Spot: A Hotel Marketing Podcast

In this episode of Suite Spot, we discuss guest feedback and the ways today’s hoteliers are leveraging this information to better their businesses. Senior Digital Marketing Specialist Brittany Hill joins Ryan Embree to share best practices on how to obtain feedback from guests and how to leverage it. In the What’s News segment, Ryan summarizes the findings in the annual Guest Satisfaction St...

In this episode of Suite Spot, we uncover which processes hoteliers can put in place to impact their reputation. Host Ryan Embree is joined by Jason Lee to discuss how at the heart of the matter, it’s still all about service. Jason was a hotel GM for a number of years before joining Travel Media Group, where he now serves as the senior director of online product and technology. In the What’s...

In this episode of Suite Spot, we concentrate on the rise of voice search in the hotel industry. Amber Wojcek, content manager at Travel Media Group, joins host Ryan Embree to study the impact of voice search in the industry and where it might be heading. In the What’s News segment, Ryan speaks to several reports with some powerful statistics on the growing trend of voice search. The report...

In this episode of Suite Spot, we focus in on the independent hotel segment of the hospitality industry. Host Ryan Embree teams up with the leaders of Travel Media Group’s sales team, Diane Elderkin and Edwin Pomales. In the What’s News segment, Ryan reacts to an article displaying the recent growth in the independent hotel segment. The article breaks down independent hotels’ performan...

In this episode of Suite Spot, we reflect on the recent changes to the TripAdvisor algorithm. Host Ryan Embree is joined by guest Patrick O‰’Brien, Digital Product Manager and head of the reputation solutions at Travel Media Group. In the What’s News segment, Ryan discusses the changes to the ranking factors for the TripAdvisor algorithm. In The Suite Spot , Ryan and Patrick break down...

In this special edition episode of Suite Spot, we discuss the recent 2018 HITEC conference in Houston, TX. Host Ryan Embree is joined by several members of Travel Media Group‰’s product and development team and attendees of this year‰’s HITEC conference, as they give their key takeaways from the innovative technology conference. Hear from Patrick O‰’Brien, Joey Schuster and Jason...

In this episode of Suite Spot, we examine the growing impact of vacation rentals and private accommodations on today’s hotel industry. Host Ryan Embree is joined by guest Amber Wojcek, Marketing Coordinator at Travel Media Group and author of many of our blogs and white papers. In the What’s News segment, Ryan and Amber react to a recent article from Tnooz reporting the year over year...

In the first episode of Suite Spot, we explore the state of millennial travel. Host Ryan Embree is joined by guest Anne Sandoval, Marketing Director at Travel Media Group and adjunct instructor of Social Media at UCF. In the W hat’s News  segment, Ryan and Anne discuss a report by Travelport which forecasts that millennials will spend more on vacations than other age groups in 2018. In The S...