UK & Ireland SAP User Group
SUGTalks
SUGTalks is the official UKISUG Podcast, aimed at driving success and making your job easier, providing an independent channel for all of your SAP needs. Hosted by Craig Dale, alongside our special guests, SUGTalks takes a look at the opportunities and challenges facing SAP users today. To learn more about the UKISUG referral scheme, visit: https://www.sapusers.org/community-referral-scheme
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UK & Ireland SAP User Group
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Podcast website
Latest episode
Jul 1, 2026
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Episodes
Understanding SAP BTP: Insights from the UKISUG BTP Research Paper (Part 1) 16.07.2025 52:59
In this first of a two-part series, Craig is joined by Steffen Schad (Head of Outbound Product Management, SAP BTP), Richard Henry (Commercial Director, Bluestonex), and Glenn van der Meijden (Senior Director, SAP Platform, AstraZeneca) to explore the key findings of UKISUG’s latest SAP BTP Research Paper. In this episode they discuss the road to SAP's Clean Core, evolving customer skillsets,...
Data-Driven Innovation: Inside SAP Business Data Cloud 02.07.2025 42:29
In this episode of SUGTalks, Craig is joined by Hagen Jander, Vice President, Product Management & Strategy – SAP Business Data Cloud & Insights. Together, they take a deep dive on SAP Business Data Cloud, exploring, what it is, how it builds on DataSphere, and why harmonised, contextualised data is key to powering AI, overcoming data silos, and unlocking real business value. Hagen also s...
Inside SAP BTP: AI, Joule Studio and Data-Driven Success 18.06.2025 38:26
In this episode of SUGTalks, Craig is joined by Steffen Schad, Head of Outbound Product Management for SAP BTP. Together, they discuss the latest innovations in SAP Business Technology Platform (BTP) – from AI-powered automation and integration advances to the new Joule Studio and Business Data Cloud. Steffen explains how BTP is evolving to support organisations of all sizes, and why AI, data and...
Aligning AI with Business Value: People, Data and Governance 04.06.2025 32:58
In this episode, Craig is joined by Jose Carvalho, Co-Founder and Managing Partner at the Value AI Institute and Global Head of Centre of Excellence at The Digital Economist . Together they cut through the AI buzz and Jose shares a practical roadmap for turning AI into sustainable business value. Jose also stresses why true success starts with people and data, how boards can lead responsibly, and...
Shaping BTP: SAP’s BTP Voice of the Customer Programme 21.05.2025 36:30
In this episode of SUGTalks, Craig Dale is joined by Stefan Kneis, Chief Customer Officer and Head of BTP Product Success at SAP. They explore the launch of SAP’s new Voice of the Customer programme for BTP, designed to gather meaningful user input at scale and shape future product direction. Stefan shares how feedback has already influenced BTP’s evolution and what the future might hold. To lea...
How to survive and thrive in times of change 07.05.2025 34:12
In this episode of SUGTalks, Craig welcomes back Simon Nichols, Founder and CEO of Thrive, for a timely conversation on how to survive and thrive in times of change. Against a backdrop of global uncertainty, they explore why unpredictability affects us so deeply, how different people respond to it, and what role control, mindset, and even denialism play in our mental wellbeing. To see upcoming U...
An interview with Russell Smith from AstraZeneca 23.04.2025 30:20
In this episode of SUGTalks, Craig is joined by Russell Smith, Vice President of ERP Transformation Technology at AstraZeneca. Russell shares his career journey from starting in the Royal Navy through to leading AstraZeneca’s ambitious SAP-driven Axial programme. To learn more about the UKISUG referral scheme, visit: https://www.sapusers.org/community-referral-scheme
The Future of Supply Chains with SAP 09.04.2025 39:14
In this episode of SUGTalks, Craig is joined by Andy Hancock, Global Vice President - Domain Advisory for Supply Chain Management at SAP. Andy shares insights into how SAP is helping organisations build more resilient and sustainable supply chains in an increasingly volatile world. We discuss the importance of breaking down data silos and embracing agility, to practical applications of AI and t...
From Empathy to Leadership: Unlocking the Power of Emotional Intelligence 26.03.2025 31:56
In this week's episode of SUGTalks, Craig is joined by Founder and CEO of Thrive, Simon Nichols, to explore the vital role emotional intelligence (EQ) plays in the workplace. They discuss how EQ can enhance communication, build resilience, strengthen leadership and team development, and foster a psychologically safe and inclusive work environment. To see upcoming UKISUG wellbeing sessions cli...
Women in SAP 2025 Update 12.03.2025 32:16
In this week’s episode of SUGTalks, we are joined by the co-chairs of the UKISUG Women in SAP community: Fiona Warburg and Emma Chambers. With International Women’s Day as a backdrop, they highlight the role of mentorship, allyship, and practical steps for fostering diversity. Together they discuss updates from the community as well as the challenges women face in leadership, the Broken Rung that...
SAP Customer Evolution Program Update 26.02.2025 41:40
In our latest episode, Craig is joined on the SUGTalks podcast by Uwe Grigoleit, Senior Vice President of the Customer Evolution Program at SAP. Together, they discuss how the Customer Evolution Program has evolved over the past two years and how it helps SAP customers transition to S/4HANA and the cloud. They also explore how SAP is leveraging AI to streamline transformations and what businesses...
Effective communication: Turning relationships into results 12.02.2025 32:07
In our latest episode, Craig is joined on the SUGTalks podcast by Nick Saunders, award-winning conference speaker and No. 1 Amazon bestselling author. Together, they discuss effective communication strategies, focusing on how to turn relationships into results and improve workplace communication. Nick also shares how to use the Insights Discovery tool to enhance team dynamics. To learn more ab...
Cybersecurity challenges when moving from SAP on-premise to the cloud 29.01.2025 45:53
In our latest episode, Craig is joined on the SUGTalks podcast by Brian Froom, Information Security Manager at Tata Steel, Paul Lloyd-Smith, UK&I Domain Advisor to the Office of the CFO at SAP, and Philip Biro, Senior Manager, Risk, Security & Controls at Turnkey Consulting. Together, they discuss the cybersecurity challenges of migrating from SAP on-premise to the cloud, covering key risk...
Mental Health Focus - The Importance of Rest 15.01.2025 35:53
In this week's episode of SUGTalks, Craig is joined by Founder and CEO of Thrive, Simon Nichols, to explore the importance of rest and sleep in supporting mental health, productivity, and overall well-being. They discuss how lack of rest impacts focus, mood, and resilience, offering practical tips to improve sleep and foster a healthy work-life balance. To see upcoming UKISUG mental health s...
Keynote Insights from UKISUG Connect 2024 11.12.2024 29:04
In our latest episode Craig is joined by Cliff Saran, Technology Editor at Computer Weekly , and Gerren Mayne, host of the SAPCHAT podcast, at UKISUG Connect 2024. Together, they give their takes from the conference keynotes, including greater collaboration with SAP, the challenges of migrating to S/4HANA, and the critical importance of clean data in an AI-driven future. To learn more about th...
An interview with Thomas Saueressig from SAP 27.11.2024 37:47
In our latest episode Craig is joined by Thomas Saueressig, Member of the Executive Board of SAP SE for Customer Services & Delivery. Together they discuss Thomas' role, SAP's Customer Service & Delivery Board area, and how SAP is seeking to deliver long-term value for its customers. To learn more about the UKISUG referral scheme, visit: https://www.sapusers.org/community-r...
Introducing the UKISUG S/4HANA Academy 13.11.2024 47:09
To coincide with the launch of the UKISUG S/4HANA Academy, Craig is joined by Edgar Luis, Competency Centre Consultant at Wales & West Utilities and Professor Ardavan Amini, Founder and CEO of Essesystems. Ardavan provides an overview of the purpose and content of the UKISUG Academy whilst Edgar shares his experinces of taking part in the pilot. To learn more about the UKISUG referral scheme,...
10 steps to building the perfect SAP support case 30.10.2024 46:16
In this week's episode of SUGTalks, Craig is joined by Gavin Critchley, Deputy Leader, EMEA Customer Office at SAP, to discuss how organisations can get the most from SAP support. Gavin shares 10 steps that organisations should follow when seeking technical support from SAP, and how to ensure issues are resolved as quickly as possible. To learn more about SAP Support Accreditation, please...
A Preview of TECHx at Connect 16.10.2024 25:44
In this week's episode of SUGTalks Craig is joined by Ian Stubbings, Staff Enterprise Technology Engineer at BP and Holly Evans, SAP Manager at Shoosmiths, to discuss TECHx at Connect. Together they discuss what attendees can expect from the sessions at TECHx, which is part of SAP's TechEd on Tour. Ian Stubbings also shares his experiences of attending SAP TechEd in the past and what h...
SUGTalks 100th Episode Special 02.10.2024 39:54
This week's 100th episode of SUGTalks, is hosted by two guest hosts: Gerren Mayne, Regional Vice President Sales, EU at smartShift and host of SAPCHAT alongside Simon Nichols, Founder & CEO of Thrive. Together they quiz Craig on how the SUGTalks podcast came about, how it has helped and educated listeners, as well what is planned for future. In addition, Craig gives us a sneak preview o...
An Interview with Amanda Gardiner from SAP 18.09.2024 36:06
In our latest senior leader interview, Craig is joined by Amanda Gardiner, Customer Advisory Manager, UK&I for S/4HANA & BTP at SAP. Amanda shares how she ended up working at SAP, the challenges of being a good leader and the importance of attracting more women to work within the sector. To learn more about the UKISUG referral scheme, visit: https://www.sapusers.org/community-referral...
Making the most of change 04.09.2024 34:03
In this week's episode of SUGTalks, Craig is joined by Founder and CEO of Thrive, Simon Nichols, to discuss how we can make the most of change. Simon shares his tips on how to ensure change is a benefit in our lives rather than a negative. To see upcoming UKISUG mental health session click here: https://www.sapusers.org/events/all?type=544 You can learn more about Thrive here: https://itstim...
Demystifying SAP Clean Core 21.08.2024 42:54
In our latest episode, Craig is joined on the SUGTalks podcast by Bert Schulze and Lars Rueter from SAP, to take a deep dive on SAP's Clean Core concept. Together they discuss what a Clean Core is, the benefits, and how SAP users can go about implementing one. You can access SAP's 10 Steps to Clean Core blog here: https://community.sap.com/t5/enterprise-resource-planning-blogs-by-sap...
Mental Health Focus - Overcoming Negativity in the Workplace 07.08.2024 40:46
In this week's episode of SUGTalks, Craig is joined by Founder and CEO of Thrive, Simon Nichols, to discuss how to overcome negativity in the workplace. Using the example of the negativity faced by the men's England squad during the recent UEFA European Football Championship, Simon shares his top tips for overcoming adversity and thriving in a challenging situations. To see upcoming UKIS...
A Deep Dive on SAP Data Strategy and Management 24.07.2024 41:49
In our latest episode, Craig is joined on the SUGTalks podcast by Tina Rosario, Head of Data Innovation, Chief Data Officer, Europe at SAP. Together they discuss best practice when it comes to data management in SAP, including the impact of AI and how regulations like GDPR have affected data strategy. To learn more about the UKISUG referral scheme, visit: https://www.sapusers.org/community-referr...
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